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Maui Jim.... Hands down best customer service.

Posted on 3/18/22 at 5:55 pm
Posted by 6R12
Louisiana
Member since Feb 2005
10580 posts
Posted on 3/18/22 at 5:55 pm
I got a pair 15 years ago at $150. I have 2 other brands as well but my favorite is this Maui Jim pair. Frame broke and I've sent them back and asked to be repaired knowing it would cost me money. The replaced the frames free at no cost and said Merry Christmas. I sent back years later asking them to replace lens and knew the price in advance and willing to pay it. They said it's on the house. The nose guards fell off (prob due to old age) and they offer that as a free service. I'll probable never buy another brand of sunglasses ever again. The best customer service, they completely have me wrapped me around their finger. It's time for a new pair and I know what I'll be buying bc I know you can't beat that service. Before you holler you over paid, it's not so, it's a great pair of glasses.
Posted by LSU Coyote
Member since Sep 2007
54932 posts
Posted on 3/18/22 at 5:56 pm to
And old ppl sunglasses
Posted by Paul Allen
Montauk, NY
Member since Nov 2007
77255 posts
Posted on 3/18/22 at 5:57 pm to
I think they’re great but not as good of quality as Oliver Peoples.
Posted by TutHillTiger
Mississippi Alabama
Member since Sep 2010
46176 posts
Posted on 3/18/22 at 6:00 pm to
Good sunglasses, if that made them with 3.0 readers I would buy them. Costa has gone to shite
Posted by soccerfüt
Location: A Series of Tubes
Member since May 2013
70359 posts
Posted on 3/18/22 at 6:00 pm to
But they’re still Maui Jim’s…

It’s like having an Affliction t-shirt with a lifetime warranty.
Posted by jorconalx
alexandria
Member since Aug 2011
9814 posts
Posted on 3/18/22 at 6:02 pm to
quote:

I think



Your first mistake...
Posted by rmc
Truth or Consequences
Member since Sep 2004
27163 posts
Posted on 3/18/22 at 6:02 pm to
Have had a similar experience. Costas never feel right and I’ve just never been about that salt life like Chad from Gemstones.
Posted by Lsupimp
Ersatz Amerika-97.6% phony & fake
Member since Nov 2003
84097 posts
Posted on 3/18/22 at 6:04 pm to
My experience has been the same.
Posted by Tangineck
Mandeville
Member since Nov 2017
2381 posts
Posted on 3/18/22 at 6:04 pm to
quote:

I think they’re great but not as good of quality as Oliver Peoples


I'd bet you also have a penchant for Valentino suits.
Posted by ThatMakesSense
Fort Lauderdale
Member since Aug 2015
15190 posts
Posted on 3/18/22 at 6:08 pm to
This is great.

I seriously just dropped my MJ sunnies on the floor and cracked the lenses.

Will they replace this for free?
Posted by achenator
Member since Oct 2014
3161 posts
Posted on 3/18/22 at 6:08 pm to
quote:

But they’re still Maui Jim’s…

It’s like having an Affliction t-shirt with a lifetime warranty.


they're not white oakley gascans. MJ has 100 different styles.
Posted by Tvilletiger
PVB
Member since Oct 2015
5738 posts
Posted on 3/18/22 at 6:13 pm to
Sounds nice. They never did that for me.
Posted by tduecen
Member since Nov 2006
161244 posts
Posted on 3/18/22 at 6:14 pm to
I have some MJ's and Shady Ray's then I recently bought some Ray Bans
Posted by UltimaParadox
North Carolina
Member since Nov 2008
47330 posts
Posted on 3/18/22 at 6:15 pm to
Well you paid the cost of 15 pairs of sunglasses, so there is that.
Posted by go ta hell ole miss
Member since Jan 2007
14026 posts
Posted on 3/18/22 at 6:17 pm to
quote:

And old ppl sunglasses


Just because you cannot afford them yet doesn’t mean they are old people sunglasses.
Posted by Pandy Fackler
Member since Jun 2018
19514 posts
Posted on 3/18/22 at 6:18 pm to
quote:

Good sunglasses, if that made them with 3.0 readers I would buy them. Costa has gone to shite



Get these and you can wear any sunglasses you want. I love these things and they work great.


Optx 20/20 Stick-On Bifocals, +175 LINK
Posted by back9Tiger
Mandeville, LA.
Member since Nov 2005
16419 posts
Posted on 3/18/22 at 6:19 pm to
This is a fricking stupid statement. What are you 12?
Posted by Sisselpud81
Member since Jan 2022
635 posts
Posted on 3/18/22 at 6:22 pm to
Sunglasses customer service thread. Only on the OT.
Posted by Box Geauxrilla
Member since Jun 2013
19170 posts
Posted on 3/18/22 at 6:22 pm to
quote:

I'll probable never buy another brand of sunglasses ever again.

It sounds like you won’t need to ever buy another pair again if they are slowly replacing them piece by piece
Posted by OK Roughneck
The Sooner State
Member since Aug 2021
14815 posts
Posted on 3/18/22 at 6:27 pm to
I have about 5 pairs of Maui Jims and have only had to send 1 pair back and like you said they took care of it at no cost. Good brand of sunglasses.

quote:

Sunglasses customer service thread. Only on the OT.
This post was edited on 3/18/22 at 6:29 pm
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