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It feels like every decision is bad

Posted on 3/11/25 at 10:07 am
Posted by Jdash13
Gonzales
Member since Jan 2023
661 posts
Posted on 3/11/25 at 10:07 am
It’s seems like when companies make changes they always make them that make the customer experience worse. I’m just a dumb blue collar baw, but this seems to be counterproductive.
Posted by LSUballs
RayVegas LA
Member since Feb 2008
38944 posts
Posted on 3/11/25 at 10:08 am to
It's just beef tallow baw. They'll still taste like fries.
Posted by OweO
Plaquemine, La
Member since Sep 2009
117455 posts
Posted on 3/11/25 at 10:10 am to
Example?
Posted by Jdash13
Gonzales
Member since Jan 2023
661 posts
Posted on 3/11/25 at 10:10 am to
quote:

It's just beef tallow baw.


I stand corrected we finally have a good corporate decision
Posted by BabyTac
Austin, TX
Member since Jun 2008
14312 posts
Posted on 3/11/25 at 10:12 am to
Seems like ‘tall boys’ are going down to 19oz now vs 24oz. Same height, just a thinner can. And same price of course.
Posted by JohnnyKilroy
Cajun Navy Vice Admiral
Member since Oct 2012
38459 posts
Posted on 3/11/25 at 10:13 am to
quote:

I stand corrected we finally have a good corporate decision



It was a PR stunt.


All that shite is still pre-blanched in vegetable oils.
Posted by dgnx6
Member since Feb 2006
79054 posts
Posted on 3/11/25 at 10:13 am to
quote:

Seems like ‘tall boys’ are going down to 19oz now vs 24oz. Same height, just a thinner can. And same price of course.


What?


a tall boy is a pint.


24 oz is a deuce. Its two 12 oz beers.



Guess what a 40 is? 40 oz
This post was edited on 3/11/25 at 10:16 am
Posted by Jdash13
Gonzales
Member since Jan 2023
661 posts
Posted on 3/11/25 at 10:14 am to
Southwest new policy, self checkouts, DEI, automakers all in on EV, John Deere, and the list goes on. I understand the bottom line drives it but sometimes it’s bigger than that in business. Customer satisfaction has to be worth a few % of profit
Posted by dgnx6
Member since Feb 2006
79054 posts
Posted on 3/11/25 at 10:17 am to
quote:

All that shite is still pre-blanched in vegetable oils.



Not if you go somewhere selling fresh cut. But yes, the places with frozen fires were already blanched before sending out to the restaurants.


Posted by fareplay
Member since Nov 2012
5880 posts
Posted on 3/11/25 at 10:17 am to
The last few ounces never taste as good anyways
Posted by JohnnyKilroy
Cajun Navy Vice Admiral
Member since Oct 2012
38459 posts
Posted on 3/11/25 at 10:19 am to
quote:

Not if you go somewhere selling fresh cut. But yes, the places with frozen fires were already blanched before sending out to the restaurants.



He was clearly referring to Steak and Shakes very public "switch" to tallow.




But they didn't really switch. It was a PR stunt.
Posted by OysterPoBoy
City of St. George
Member since Jul 2013
40503 posts
Posted on 3/11/25 at 10:19 am to
It do be like that sometimes.
Posted by dgnx6
Member since Feb 2006
79054 posts
Posted on 3/11/25 at 10:19 am to
quote:

The last few ounces never taste as good anyways


True, but a tall boy is still 16, not 24.


With 24s I pour in a glass and keep the rest in the fridge.



With 16 oz you throw away when you have a couple of sips left.


Posted by dgnx6
Member since Feb 2006
79054 posts
Posted on 3/11/25 at 10:20 am to
quote:

He was clearly referring to Steak and Shakes very public "switch" to tallow.




But they didn't really switch. It was a PR stunt.



More than one place is doing this. So no, he wasnt very clearly referencing steak and shake.

But okay
This post was edited on 3/11/25 at 10:21 am
Posted by Jcorye1
Tom Brady = GoAT
Member since Dec 2007
74967 posts
Posted on 3/11/25 at 10:21 am to
The current flavor of capitalism is to create a good brand, have someone (usually PE, hedge, or investors when it goes public) want to buy the brand, investors scream for it to be immediately profitable, raise prices while decreasing manufacturing costs and increasing marketing/dei costs, get by for half a decade with only loyal customers getting mad, and then everyone burns out, company is sold or rebranded, rinse repeat.

There are some good PE firms out there, but a ton of them churn and burn already established brands, which is insanely frustrating.

A huge problem with breweries, for example, is a lack of basic economic understanding along with a huge disconnect between brewers and money people. An IPA should not cost the same as a blonde, but for a lot of places it does. Also, I make a good bit of money, but I can not justify 8 dollar beers that are shrinking in size. More than 50 cents an ounce is just getting insane for flights, much less full size pours.
This post was edited on 3/11/25 at 10:25 am
Posted by Ricardo
Member since Sep 2016
5739 posts
Posted on 3/11/25 at 10:23 am to
Because most companies change their focus to a younger, more easily influenced market. Older people are more set in their ways and have made their decisions.

Sometimes they change with the culture. Sometimes they collude to change the culture to accommodate market realities.
Posted by dgnx6
Member since Feb 2006
79054 posts
Posted on 3/11/25 at 10:24 am to
quote:

The current flavor of capitalism is to create a good brand,



Think if you started waiter and these big arse companies wanted to buy you out.


Why wouldn't you? Waitr is now gone and so is asap. But the guys that made waitr made out like bandits.


And this was happening even when we were a kid. Think of the cell phone and phone companies.

This post was edited on 3/11/25 at 10:26 am
Posted by TheChosenOne
Member since Dec 2005
18742 posts
Posted on 3/11/25 at 10:27 am to
It's difficult for businesses to sustain both success and customer satisfaction in a climate where profitability is king and the majority of people respond negatively to changes and price increases.
This post was edited on 3/11/25 at 11:09 am
Posted by Dadren
Jawja
Member since Dec 2023
2534 posts
Posted on 3/11/25 at 10:27 am to
quote:

It’s seems like when companies make changes they always make them that make the customer experience worse. I’m just a dumb blue collar baw, but this seems to be counterproductive.

My wife and I were talking about this a couple days ago. Pisses her off royally every time one of her products (lotions, shampoos, makeup) gets “reformulated” because it’s always a little worse after according to her.

Problem is, if all companies are doing it, there’s nowhere else to take your business. It’s a race to the bottom.
Posted by cattus
Member since Jan 2009
14566 posts
Posted on 3/11/25 at 10:40 am to
The worst is at grocery stores. Self checkout was installed for efficiency and a choice to get out of the store faster but now they whittled it down to one cashier or none so it's not an option. You're forced to wait in line for self-checkout too so you're not saving any time. Some stores in my area don't have baggers and cashiers now expect you to do it. Reduced access to the store because of closed exits. I guess as customers we've done this to ourself by putting up with it.
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