Is this medical fraud? Should i report it?

Brought mom ( no pics) to her new drs visit at a nurse practionioners. First visit was because she was urinating blood, possible kidney stone ( she has history of them). They refused to do a urine tests, saying that was not a concern at that visit and schedule her another visit a week later.

There were no docs or nps in the office that day. She also has a blood disorder that requires monthly blood test but again, they would not do it.

So i take off work to take her to the 2nd visit that they scheduled. Seems they had her come in simply to check her blood pressure ( which she has NO issues with). Told her there were were no drs or nps in office that day to do anything else. Just a 2 minute bp check and she was dismissed. Am i right to be i infuriated about this??

3rd visit was the same. She went in for a known back issue and again was denied any care, no testing and mom simply wanted an rx nsaid. Np refused to examine her, do xrays or to prescribe meds and lectured mom on narcotics even though mom made it clear she does not want them and cannot take them.

Np continues her "im not going to give you narcotics or an rx nsaid" bs so mom said "once again, i dont want fricking narcotics. Im leaving because you are wasting my time and my insurances money ". She got up and left.

We are considering calling the insurance fraud line because this is straight up bs. I want to know what type of visits she was charged for because they did nothing at any visit and only saw an np once for 3 minutes who did absolutely nothing.