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Is the tool truck business still profitable?

Posted on 8/31/26 at 10:21 am
Posted by doublecutter
Member since Oct 2003
7230 posts
Posted on 8/31/26 at 10:21 am
I’m talking about the Snap On, Malco, Mac, etc tool trucks that call on mechanic shops.
With the proliferation of online sales of tools, Amazon, and Harbor Freight having a premium tool line, the tool truck business must be facing head winds in their business model.
I was just pumping gas and a Snap On truck pulled up to fuel up and it got me wondering.
Posted by Shexter
Prairieville
Member since Feb 2014
21882 posts
Posted on 8/31/26 at 10:27 am to

I don't think you can buy Snap-On online. Most of those tool trucks are selling to mechanics, etc. on a credit line. Most mechanics and body men I know have an account and a monthly Snap-On payment.
Posted by jbgleason
Bailed out of BTR to God's Country
Member since Mar 2012
20435 posts
Posted on 8/31/26 at 10:48 am to
I am likewise intrigued by the business model.

When seeing those trucks driving around, I always envisioned them pulling up to plants at lunch break and baws perusing the goods and spending their Turnaround checks on shiny chrome tools they may or may not need.

Would love to hear from someone who actually knows how it works.
Posted by billjamin
Houston
Member since Jun 2019
19212 posts
Posted on 8/31/26 at 10:56 am to
Posted by Captain Rumbeard
Member since Jan 2014
7493 posts
Posted on 8/31/26 at 10:57 am to
They buy a franchise, get their inventory and truck set up, then they have a territory that they have exclusively. It's not a job for lazy people. You've got to get to the dealerships constantly and anything else you can hit in that territory. You make money on the high margin tools on those trucks and then you make even more on the financing.

Problem is, you're chasing deadbeats constantly and the days are long. Gotta be there before they open in some places and after in others. Personally I wouldn't do it.
Posted by jcole4lsu
The Kwisatz Haderach
Member since Nov 2007
31996 posts
Posted on 8/31/26 at 11:00 am to
I would think the Hercules line at Harbor Freight would be the end of the tool truck business. Those are good tools with a solid warranty and most of them are fairly cheap.
Posted by TIGERHOLD
Orleans Parish
Member since Mar 2022
1330 posts
Posted on 8/31/26 at 11:00 am to
Snap On is the most overpriced tool brand on earth.

Harbor freight sells everything they do at a fraction of the cost.

If you want premium tools buy Wera—half the cost of snap on and higher quality, made in the Czech Republic
Posted by redstick13
Lower Saxony
Member since Feb 2007
41420 posts
Posted on 8/31/26 at 11:04 am to
Didn't snap pm make a decent product at one time? Similar to Craftsman?
Posted by Rex Feral
Somewhere near Athens
Member since Jan 2014
17218 posts
Posted on 8/31/26 at 11:05 am to
Depends. The start up costs are significant and you’ll use most of your profits servicing the debt. This is fine if you have enough savings to go 5 years without taking any cash from the business.
Posted by Loup
Ferriday
Member since Apr 2019
17767 posts
Posted on 8/31/26 at 11:08 am to
quote:

I always envisioned them pulling up to plants at lunch break and baws perusing the goods and spending their Turnaround checks on shiny chrome tools they may or may not need.



frick that. When I was a fitter I got everything I could either used or from Harbor Freight. A 24" Pittsburg aluminum pipe wrench was about $25 and I could have broken/replaced 10 of them and still came out ahead.


If I had been planning on doing that for life I would have gotten something better but I was around other pipefitters for about 10 minutes before I decided I was getting out of it.
This post was edited on 8/31/26 at 11:10 am
Posted by SoDakHawk
South Dakota
Member since Jun 2014
10918 posts
Posted on 8/31/26 at 11:09 am to
That sounds insane. Why would anybody sign up for a franchise like that?
Posted by billjamin
Houston
Member since Jun 2019
19212 posts
Posted on 8/31/26 at 11:10 am to
quote:

Didn't snap pm make a decent product at one time?

Yeah they used to make a lot of nice stuff. I still have some from when i ran my race car shop and it'll all still rocking. I think their quality has slid some but thats just anecdotal from friends.
Posted by Stat M Repairman
Member since Jun 2023
3436 posts
Posted on 8/31/26 at 11:22 am to
Tekton Tools has put a dent in the tool trucks. Sunex Tools also make some quality stuff both available online. Tool trucks are still good for special tools as there are some items that you can only get from Snapon, Mac and Matco. Also diagnostic stuff like Snapon's digital battery load tester. Milwaukee Fuel put a dent in their market battery powered tools especially their M12 with the compact battery design.
Posted by 3deadtrolls
lafayette
Member since Jan 2014
7108 posts
Posted on 8/31/26 at 11:25 am to
quote:

Didn't snap pm make a decent product at one time? Similar to Craftsman?


They make a great product to this day but where the problem lies is the quality distance from cheaper options isn't as far as it used to be.
Posted by billjamin
Houston
Member since Jun 2019
19212 posts
Posted on 8/31/26 at 11:26 am to
quote:

Milwaukee Fuel put a dent in their market battery powered tools especially their M12 with the compact battery design.

Very true. I don't use air tools anymore and only use my Milwaukee M18 and M12 impacts and ratchets.
Posted by LegendInMyMind
Member since Apr 2019
76296 posts
Posted on 8/31/26 at 11:27 am to
The best mechanic I know bought all his tools from flea markets and yardsales, and the only "truck" brand tools he owns he bought off a couple of dealership guys who found themselves in a legal pinch and needed money for a lawyer. It is a racket, but they sure are shiny.

Nowadays, I figured the tool trucks are from the software/computer companies.
This post was edited on 8/31/26 at 11:29 am
Posted by Stat M Repairman
Member since Jun 2023
3436 posts
Posted on 8/31/26 at 11:41 am to
A lot of tools are personal preference based on the ergonomics. For example the SK Tools LP90 series ratchets due to the weight of it and the 90 tooth design for working in tight spaces feel better than any of the tool truck ratchets imo. SK Tools got sold a few years ago so don't know if they've change anything about their design / quality.
Posted by Milk
central
Member since May 2010
1324 posts
Posted on 8/31/26 at 11:57 am to
The tool trucks in good areas are. The problem is the floating credit to someone without credit, carrying inventory that doesn’t sell, warranty issues and you have to find the perfect balance of scarcity and accessibility.
If you are always there they won’t buy as much because you will be back again soon. If you don’t go enough they find other sources.

The tools are high quality, but not high enough to warrant the high price. As others said Harbor Freight has 2 lines with life time warranties which is similar to the old sears model. Bring in the broken tool and walk out with a brand new one.

My son has a Mac, Matco and snap-on accounts for work. I warned him about it, but like most our kids they have to learn the hard way sometimes
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