I’m so sick and tired of Cox Cable/Internet

For 8 fricking years, I have had to deal with Cox Cable for home and for our business

I cannot tell you how many times I have had to call them, make appointments, wait on hold, etc etc etc

Our business uses Cox Business for phone and internet. The amount of business we have lost due to their phone system always being down is staggering

At home the internet constantly goes down where I can’t watch the streaming apps.. can’t even use the internet. Wi-Fi?? That shite hasn’t worked in months. Contour goes down every other night.

I set an appointment with them and nothing gets fixed

Now before people come on here and tell me to go somewhere else.. there is nowhere else to go (maybe for business phone) but not for internet.

I’m at my wits end with them and I do not know what else I can do. There are no other options in town.

I get that the shite can’t be up 100% of the time, but good lord, it’s down 40% if the time!

Our phones and internet (10 offices total) went down again today for over 4 hours! This happens at least 3-4 times/month for hours each time.

I talk to other business owners and they are experiencing the exact same thing with Cox.

It’s a fricking monopoly and they know it and there is not a damn thing I can do about it at home or at our business.

I can’t cancel their service because a) we are in a contract at the business and b) there is not anywhere else to go.

They never fix the fricking issue and this has now been going on for 8 years

Before all of the “Dear Facebook” responses, sarcastic arse remarks, bla bla bla

Any suggestions on what I can do in this situation? I’m not concerned much for home usage but for business, we are losing a lot of customers because of this. There is century link for phone but their internet is horribly slow. If we switch to Century Link we have to get new phone systems, new lines into our building and pay an assload of money for breaking the business contract.

COX should be investigated by the FTC or whatever the frick it is for knowingly allowing for their service to suck arse while charging a shitload of money for their shitty services