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How does this happen?: Entergy

Posted on 5/21/26 at 9:57 pm
Posted by BoogerNuts
Lake Charles
Member since Nov 2013
940 posts
Posted on 5/21/26 at 9:57 pm
I woke up this morning to having no power. I call Entergy to see what's up, They tell me that back in March someone had called to cancel their service but used my address. Is that just something you can do with no verification? I spent 2 hours on the phone with them before I got my power back on. They told me this is a common occurrence. How and why is this possible?
Posted by forkedintheroad
Member since Feb 2025
2322 posts
Posted on 5/21/26 at 10:07 pm to
You should call and tell them you want to cancel the service at your address, then give them theirs.
Posted by fightin tigers
Downtown Prairieville
Member since Mar 2008
78458 posts
Posted on 5/21/26 at 10:11 pm to
Had someone use my SSN to run up a couple thousand dollars in COX charges. Years later they wouldn't let me open an account unless I settled up. Even said the name and address didn't match me.

The lack of caring on the business side in a monopoly situation likely leads to these things. No need to improve service.
Posted by billjamin
Houston
Member since Jun 2019
18093 posts
Posted on 5/21/26 at 10:14 pm to
quote:

How and why is this possible?

Have you ever met an Entergy employee? It’s basically one step ahead of the DMV. Maybe.
Posted by wallowinit
Louisiana
Member since Dec 2006
17753 posts
Posted on 5/21/26 at 10:20 pm to
COX is the absolute shittiest closely followed by AT&T.
Posted by SuperSaint
Sorting Out OT BS Since '2007'
Member since Sep 2007
150404 posts
Posted on 5/21/26 at 10:25 pm to
Can someone call and cancel babytac’s service?
Posted by Cenlabration
The Ville of Pine
Member since Apr 2021
1516 posts
Posted on 5/21/26 at 10:27 pm to
quote:

someone had called to cancel their service but used my address

Posted by Everyday Is Saturday
Member since Dec 2025
1605 posts
Posted on 5/21/26 at 10:29 pm to
quote:

They tell me that back in March someone had called to cancel their service but used my address.


My bad.

PS, I cancelled your sex doll club membership, too. And your subscription to Furries are people too.
Posted by shutterspeed
MS Gulf Coast
Member since May 2007
72505 posts
Posted on 5/21/26 at 10:31 pm to
quote:

You should call and tell them you want to cancel the service at your address, then give them theirs.


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