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Car Dealerships are Scum (Edited with Dealership)

Posted on 3/12/24 at 8:46 pm
Posted by USAFTiger42
Baton Rouge
Member since Dec 2016
1624 posts
Posted on 3/12/24 at 8:46 pm
I know that's not new

So my wife's current vehicle needs a repair that exceeds the value of the vehicle. After contacting several dealers once we found the vehicle she liked we negotiated a price and got them to send the breakdown from Price to Tax and Title to get the total. Once the vehicle arrived last week we put down a deposit that day like the vehicle wasn't even inspected yet. Wife (no pics) is a night shift worker and started her rotation and we agreed to finalize everything tomorrow (Wednesday). Well turns out the bastards sold the vehicle and want to start negotiations over on a different vehicle that we didn't want. I'm just pissed because now I have to go to a bank to cancel the check and now we're really starting from square one. I want to put the dealership but I'm trying not get this whacked.

EDIT: Ralph Sellers Hyundai in Gonzales on Airline
This post was edited on 3/12/24 at 8:58 pm
Posted by foj1981
Baton Rouge
Member since Nov 2013
3738 posts
Posted on 3/12/24 at 8:51 pm to
frick em
Expose those slimey bastards
Posted by Kafka
I am the moral conscience of TD
Member since Jul 2007
141684 posts
Posted on 3/12/24 at 8:52 pm to
Posted by MikeAV8s
Member since Oct 2016
1736 posts
Posted on 3/12/24 at 8:53 pm to
Dude, walk. I work at a dealership (parts, not sales) and I usually take up for them, but if this went down exactly as you say, find another dealer. Why would you want to do business with them now anyway?
Posted by PotatoChip
Member since May 2014
3481 posts
Posted on 3/12/24 at 8:53 pm to
Post the dealerships name. They need to start being exposed. There are some decent ones and some slime balls out there.
Posted by Lush
Nola
Member since Jul 2023
456 posts
Posted on 3/12/24 at 8:53 pm to
Posted by Adam4848
LA
Member since Apr 2006
18938 posts
Posted on 3/12/24 at 8:54 pm to
Post it. We’ll order a bunch of pizzas for them to tomorrow compliments of the OT.
Posted by redneck hippie
Stillwater
Member since Dec 2008
5574 posts
Posted on 3/12/24 at 8:55 pm to
The old bait and switch.
Happened to me at Gerry Lane. Went in to finish the deal on a car that was on lot.
Lo and behold, there was another couple two cubes down buying the exact same truck.
Posted by Walt OReilly
Poplarville, MS
Member since Oct 2005
124293 posts
Posted on 3/12/24 at 8:59 pm to
quote:

Ralph Sellers Hyundai in Gonzales on Airline


String them along for a little bit and tell them to frick off when they think the transaction is about to be completed
Posted by Macfly
BR & DS
Member since Jan 2016
8043 posts
Posted on 3/12/24 at 9:00 pm to
Hate dealing with stealerships and this is the second time I've heard of your issue. Of course, the different vehicle is a better choice and naturally a better "deal". Hope you'll end up with a good vehicle shopping elsewhere.
This post was edited on 3/12/24 at 9:01 pm
Posted by faraway
Member since Nov 2022
1950 posts
Posted on 3/12/24 at 9:03 pm to
did you get your deposit back? also, you should pretend to negotiate for a new vehicle and demand they give you a deposit this time.
Posted by Kafka
I am the moral conscience of TD
Member since Jul 2007
141684 posts
Posted on 3/12/24 at 9:04 pm to
quote:

The old bait and switch
"You think you hate it now.. But wait til you drive it."

Posted by East Coast Band
Member since Nov 2010
62732 posts
Posted on 3/12/24 at 9:04 pm to
Posted by subMOA
Komatipoort
Member since Jan 2010
1706 posts
Posted on 3/12/24 at 9:07 pm to
For every bad story that comes out, there are many other good ones.

I have bought 4 or 5 different vehicles from Ralph Sellers.

Marty Mitchell that runs the Hyundai store next door to the Ram one sold me my first crane service truck when I went into business for myself.

He has always been nothing short of amazing.

Even when I had to go out of state during covid to buy something I needed, they still serviced it just like they sold it.

Maybe it was a misunderstanding? I have no affiliation with Ralph Sellers, other than being a many time repeat customer.
This post was edited on 3/12/24 at 9:08 pm
Posted by USAFTiger42
Baton Rouge
Member since Dec 2016
1624 posts
Posted on 3/12/24 at 9:07 pm to
No, I have to get the check # and do whatever I gotta do to kill the check. I literally found this out maybe 90 mins ago from my wife.
Posted by LoneStar23
USA
Member since Aug 2019
5151 posts
Posted on 3/12/24 at 9:07 pm to
Sounds about right. Scum being scum
Posted by Auburntiger
BTR area
Member since Mar 2005
13296 posts
Posted on 3/12/24 at 9:07 pm to
I'm sorry to hear you had a bad experience with Ralph sellers Hyundai. I have purchased two vehicles from them, my father has purchased a vehicle from them as well. All 3 transactions went smooth.

In fact the last vehicle I bought was during the vehicle shortage of 2021 - put a deposit down on a vehicle that had not yet arrived ( had to wait 3 months) - but even doing that the transaction went smooth
Posted by lsufan1971
Zachary
Member since Nov 2003
18124 posts
Posted on 3/12/24 at 9:09 pm to
quote:

Ralph Sellers


The Chevy dealer tried to frick my dad out of $500 on his Silverado he bought. They buried a tire and rim warranty in the finance docs. He didn’t realize it until he got home and looked over the paperwork. Never mentioned it to him and he was adamant he didn’t want any extra warranties. He brought the truck back handed the sales guy the keys and said void the sale the next morning. They freaked out and cut him a check for the $500 plus gave him free oil changes for 5 years.
This post was edited on 3/12/24 at 9:10 pm
Posted by LSUtigerME
Walker, LA
Member since Oct 2012
3789 posts
Posted on 3/12/24 at 9:10 pm to
quote:

Ralph Sellers Hyundai in Gonzales on Airline

lol, apparently this is a common tactic for them.

We bought a Palisade back in 2020. During COVID they were a hot item and selling above MSRP and difficult to find. They were selling at MSRP and had the one we wanted coming in.

Agreed to terms, put down deposit, and waited for vehicle. A week or so later we find out the vehicle is coming in Friday. On Friday we call to find out what’s going, and learn they sold Palisade to somebody else who saw it arrive (could have been pre-planned, IDK).

Considering how hard they were to find, I was PISSED. Salesman told me “Chill bro, we got another one coming in a week”.

I was pissed this was my only option (available, and not $5k over MSRP). It did come in a few days later and we picked it up.
Posted by MasterDigger
Member since Nov 2019
2132 posts
Posted on 3/12/24 at 9:13 pm to
quote:

Maybe it was a misunderstanding?

Funny how those misunderstandings always put the dealership with more $$ than the deal they took someone's earnest for.
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