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Started By
Message
Bought a Phone Off Swappa *Update*
Posted on 1/29/24 at 3:27 pm
Posted on 1/29/24 at 3:27 pm
It was listed as "Mint" and "Pristine."
Delivered Friday afternoon and the screen has a scratch. Posted a pic and left a comment on Swappa. Still waiting on the seller to respond.
How long should I wait before I contact PayPal and dispute the charge? Or be patient and let Swappa correct the issue?
The seller replaced the phone with one actually in Pristine condition
Delivered Friday afternoon and the screen has a scratch. Posted a pic and left a comment on Swappa. Still waiting on the seller to respond.
How long should I wait before I contact PayPal and dispute the charge? Or be patient and let Swappa correct the issue?
The seller replaced the phone with one actually in Pristine condition
This post was edited on 2/2/24 at 3:54 pm
15
Posted on 1/29/24 at 3:28 pm to HeadSlash
WTF is Swappa?
PS - to answer your question, paypal wants you to attempt to work it out with merchant first so keep your emails, notes, etc.
PS - to answer your question, paypal wants you to attempt to work it out with merchant first so keep your emails, notes, etc.
This post was edited on 1/29/24 at 3:29 pm
Posted on 1/29/24 at 3:29 pm to HeadSlash
Posted on 1/29/24 at 3:29 pm to HeadSlash
Sorry you poor?
Posted on 1/29/24 at 3:30 pm to HeadSlash
quote:
Swappa
That’s why you get for purchasing an item from a store that sounds like it’s in the middle of marrero
Posted on 1/29/24 at 3:31 pm to The Mick
quote:
WTF is Swappa?
It’s Happy Z spelled backwards
Posted on 1/29/24 at 3:32 pm to The Mick
quote:
WTF is Swappa?
A quick google search says:
quote:
Swappa - Buy & Sell - Phones, Laptops, Sneakers & More
.....Should tell you everything you need to know about who uses that website
Posted on 1/29/24 at 3:32 pm to HeadSlash
do you also buy used Jordan's off Swappa ?
Posted on 1/29/24 at 3:33 pm to HeadSlash
Swappa's customer service is excellent. Contact them and they will make it right.
Posted on 1/29/24 at 3:34 pm to HeadSlash
Keep pinging the seller and the Swappa help ticket.
Were there pictures of the device on the listing when you bought it?
Swappa is probably the best marketplace for buying a used phone. I've gotten a few phones on there, never had an issue.
It's a good way to get a cheap crap phone for "Trade in any model phone for $X" deals.
Were there pictures of the device on the listing when you bought it?
Swappa is probably the best marketplace for buying a used phone. I've gotten a few phones on there, never had an issue.
It's a good way to get a cheap crap phone for "Trade in any model phone for $X" deals.
This post was edited on 1/29/24 at 3:37 pm
Posted on 1/29/24 at 3:34 pm to Long Ball Larry
quote:
do you also buy used Jordan's off Swappa ?
Posted on 1/29/24 at 3:36 pm to HeadSlash
I've used Swappa before.
Contact them with the issue.
Contact them with the issue.
Posted on 1/29/24 at 3:50 pm to HeadSlash
I used to sell phones on swapping but it’s been years. They were legit, made you post a lot of pics and send them verification that you actually had what you were trying to sell. I’m sure they’ll make it right if the seller isn’t working with you (assuming that scratch wasn’t disclosed or in the photos).
I’d give the seller until mid-day tomorrow, that’s two full business days, plenty of time to acknowledge that they got your message.
I’d give the seller until mid-day tomorrow, that’s two full business days, plenty of time to acknowledge that they got your message.
Posted on 1/29/24 at 3:54 pm to HeadSlash
The ignorance in this thread is typical for the OT.
I have used Swappa many times. It is the safest place to buy a used phone - safer than Amazon and absolutely safer than eBay.
Their customer service is top notch. I have no doubt that they will force the seller to make this right.
In the future, only buy from a seller with close to a 100% rating and has had a shite load of transactions and reviews.
Good luck!
I have used Swappa many times. It is the safest place to buy a used phone - safer than Amazon and absolutely safer than eBay.
Their customer service is top notch. I have no doubt that they will force the seller to make this right.
In the future, only buy from a seller with close to a 100% rating and has had a shite load of transactions and reviews.
Good luck!
Posted on 1/29/24 at 4:01 pm to HeadSlash
I bought a Surface on there years ago that bricked. Took it to MS Store and they gave me a brand new one.
I stopped buying off it bc not worth the hassle.
I stopped buying off it bc not worth the hassle.
Posted on 1/29/24 at 4:09 pm to Jimbeaux28
quote:
It is the safest place to buy a used phone
do they confirm that the phone is not stolen?
Posted on 1/29/24 at 4:09 pm to Jimbeaux28
quote:
In the future, only buy from a seller with close to a 100% rating and has had a shite load of transactions and reviews
My son bought same phone from the same seller. His was as advertised.
Posted on 1/29/24 at 4:09 pm to Jimbeaux28
quote:
I have no doubt that they will force the seller to make this right.
How do they do that?
Posted on 1/29/24 at 4:38 pm to redneck
quote:
quote:
WTF is Swappa?
A quick google search says:
quote:
Swappa - Buy & Sell - Phones, Laptops, Sneakers & More
.....Should tell you everything you need to know about who uses that web
The fact that they call it "Swappa" and not "Swapper" was all I needed to know
Posted on 1/29/24 at 5:15 pm to HeadSlash
The same thing happened to me, when I bought a phone from a Latin guy named Caveat Emptor. Maybe you should meet him...
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