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Started By
Message
re: Black female gate agents at Frontier Airlines go on an unprofessional ghetto power trip
Posted on 5/6/25 at 4:54 pm to The Boat
Posted on 5/6/25 at 4:54 pm to The Boat
quote:
Since when can you check in only 30 minutes before your flight. Is he checking bags.. 30 minutes before a flight? If not, why would you check in at the counter. Frontiers website says you have to check in 60 minutes before your flight.
I believe he said in the video it is possible if you pay the extra $25 dollar fee which he said he would pay
0
Posted on 5/6/25 at 4:55 pm to ghost2most
quote:
The only thing that should anger anyone about this video is that we have to share oxygen with the OP, the original Tweeter and the three idiots in the video.
Truth, it's amazing how many people lack the ability to think.
Posted on 5/6/25 at 4:55 pm to John Barron
We need to see what happened in the first place before jumping to conclusions. Now, I’ve had my fair share of problems with gate agents, but this is how I see it. The customer may have a valid claim here, but he sounds like a little bitch. The gate agents, albeit in a ghetto fashion, were doing their jobs by upholding the airline’s check in policy. That guy in the green shirt deserves a high five.
Posted on 5/6/25 at 4:56 pm to John Barron
1. There’s more to this story
2. He should miss the flight just to throat punch the b$tch
2. He should miss the flight just to throat punch the b$tch
Posted on 5/6/25 at 4:56 pm to John Barron
very unprofessional by the agents unless he physically threatened them before the video.
Posted on 5/6/25 at 4:56 pm to John Barron
Filming instead of helping.
The new American way
The new American way
Posted on 5/6/25 at 4:57 pm to Klark Kent
quote:
they shouldn’t have engaged with the dumbass. call security. ignore him. let him make an arse of himself.
I’ve missed dozens of flights, never once had security called on me for pleading with the airline staff to help me.
That lady has probably already been fired. “And you thought you wuz gonna git on yo flight” “make me” haha. Frontier and Spirit would have made an epic airline. frick the DoJ for robbing us of that.
Posted on 5/6/25 at 4:57 pm to RustyDaDog
quote:
1. There’s more to this story
The more to the story is that the passenger is a retard.
His first bad decision was flying Frontier. His second bad decision was being a retard.
Posted on 5/6/25 at 5:00 pm to John Barron
Conflict resolution training seems to be lacking in Frontiers part.
You are in a service industry and you should be able to do a better job dealing with difficult customers.
You are in a service industry and you should be able to do a better job dealing with difficult customers.
Posted on 5/6/25 at 5:00 pm to NotoriousFSU
quote:
albeit in a ghetto fashion, were doing their jobs
No they were not. Acting like that no matter the circumstances is disgusting. That is not "doing your job". Even if the customer is wrong you don't act that way.
Posted on 5/6/25 at 5:02 pm to BHM
quote:
Conflict resolution training seems to be lacking in Frontiers part.
You are in a service industry and you should be able to do a better job dealing with difficult customers.
100% correct. Nice post. We have a bunch of retards in this thread that can't see that
Posted on 5/6/25 at 5:06 pm to ghost2most
quote:
ghost2most
You sound uneducated like the Frontier Staff. Checking your post history reveals a Pelican Fan...Least shocking thing I have seen today
Posted on 5/6/25 at 5:10 pm to John Barron
I hate flying anymore. I avoid it if possible in fact I may never fly again.
Posted on 5/6/25 at 5:17 pm to John Barron
This is almost certainly the guy's fault, but that is absolutely not how to conduct customer service; idgaf what the context is. That's way more alarming than this dumbass who forgot to check in
Posted on 5/6/25 at 5:19 pm to NotoriousFSU
quote:
The gate agents, albeit in a ghetto fashion, were doing their jobs
She repeated the same thing 17 times and started recording her own customers trying to 'own' them. That is extremely out of scope for how you handle a situation like this. She's virtually unemployable
Posted on 5/6/25 at 5:19 pm to NotoriousFSU
quote:
That guy in the green shirt deserves a high five.
You don’t typically get high fives at termination meetings after you talk shite to a customer who is calmly pleading for help by telling him you thought you’d help him out by leaving him stranded.
This post was edited on 5/6/25 at 5:20 pm
Posted on 5/6/25 at 5:19 pm to Klark Kent
quote:
seems like we are missing some context here. why won’t they let him check in? did they ever say why?
I am sure there is some context for that and thought I heard him say something about a $20 fee for some reason that she mentioned before her ghetto show, but there is no context that could explain or justify how trashy that one black female in particular was acting. She was completely unprofessional and inflamed situation and should be terminated.
Posted on 5/6/25 at 5:20 pm to John Barron
Don't fly Frontier/Spirit. Real life Soul Plane.
Posted on 5/6/25 at 5:22 pm to dallastigers
quote:
I am sure there is some context for that and thought I heard him say something about a $20 fee for some reason that she mentioned before her ghetto show, but there is no context that could explain or justify how trashy that one black female in particular was acting. She was completely unprofessional and inflamed situation and should be terminated.
So I tried to fly Frontier (PIT to PHL) this summer... they ended up cancelling and we're just driving now, however I did learn a bit about it.
"Gate agent assist" is an extra $20 add on. I don't know what that even means in the context of bags or whatnot because I never got that far, but that's what it says when you purchase the ticket.
I'm guessing cameraman didn't check-in on time on the website, assumed he could do it at the gate and that's where we are when the video started.
Posted on 5/6/25 at 5:23 pm to John Barron
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