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Started By
Message
Automated prompts when calling for customer support
Posted on 7/16/19 at 5:16 pm
Posted on 7/16/19 at 5:16 pm
Not sure if there is anything more fricking infuriating that how user unfriendly these fricking things are. Why the frick cant they just connect me with a fricking human?
20
Posted on 7/16/19 at 5:18 pm to TigersHuskers
Like you could understand the human they connected you with anyway
Posted on 7/16/19 at 5:18 pm to TigersHuskers
I don't mind using the prompts, but don't waste my time telling me to "listen closely as our menu options have changed."
Bitch, I've been calling you for a decade and you've had the same options.
Bitch, I've been calling you for a decade and you've had the same options.
Posted on 7/16/19 at 5:21 pm to TigersHuskers
I really like how after navigating through 45 minutes of menu options and even more menu options after that, you still get put on hold
Posted on 7/16/19 at 5:21 pm to TigersHuskers
is there anything you don't complain about.
Posted on 7/16/19 at 5:22 pm to TigersHuskers
Just press zero you fricking idiot
Posted on 7/16/19 at 5:23 pm to TigersHuskers
Keep repeating “ representative”
Posted on 7/16/19 at 5:23 pm to TigersHuskers
Telephony systems are cheaper than minimum wage employees. That won’t change.
This post was edited on 7/16/19 at 5:25 pm
Posted on 7/16/19 at 5:28 pm to slackster
All I needed to do earlier was call in to get my fricking account number so I can log in to set up automatic payments and the after about 10 minutes of putting these stupid numbers into the prompt at DirecTv, or AT&T whatever the hell it is now, and they said they dont have my account in there and then I finally get to talk to a fricking representative and because I dropped a few F-bombs with describing their dogshit automated prompts the a-hole hung up on me.
But I got that motherfrickers name and employee ID and im gonna try to put his arse out of a fricking job now.
But I got that motherfrickers name and employee ID and im gonna try to put his arse out of a fricking job now.
Posted on 7/16/19 at 5:28 pm to TulaneFan
quote:
I really like how after navigating through 45 minutes of menu options and even more menu options after that, you still get put on hold
and 9 out of 10 when they put you on hold, the computer sends you to a dead line that disconnects and hangs up on you
Posted on 7/16/19 at 5:29 pm to TigersHuskers
quote:
All I needed to do earlier was call in to get my fricking account number so I can log in to set up automatic payments and the after about 10 minutes of putting these stupid numbers into the prompt at DirecTv, or AT&T whatever the hell it is now, and they said they dont have my account in there and then I finally get to talk to a fricking representative and because I dropped a few F-bombs with describing their dogshit automated prompts the a-hole hung up on me. But I got that motherfrickers name and employee ID and im gonna try to put his arse out of a fricking job now.
Have fun.
Posted on 7/16/19 at 5:30 pm to Lawyered
quote:
Keep repeating “ representative”
I was screaming that into my phone. I was also yelling human too.
I hate this shite. It took what was supposed to be a short call and turned it into a 20 minute ordeal. DirecTv has the worst customer service around.
Posted on 7/16/19 at 5:32 pm to slackster
I called back in to complain about that fricking bitch and now ive been on hold for 20 mins.
Her name is Odessa. Pretty sure its not even a real name. Who the frick names their kid Odessa?
Her name is Odessa. Pretty sure its not even a real name. Who the frick names their kid Odessa?
Posted on 7/16/19 at 5:32 pm to TigersHuskers
quote:
TigersHuskers
When I think of Nebraska, I think of you. That’s not a good thing
Posted on 7/16/19 at 5:32 pm to TigersHuskers
I just start saying representative until the robot gives up and stops saying "but first, are you calling about.."
Posted on 7/16/19 at 5:33 pm to TigersHuskers
Hablo esplano marque nueva
Posted on 7/16/19 at 5:35 pm to TigersHuskers
Quite often if you say "agent" over the prompt it will get you to an agent faster.
Posted on 7/16/19 at 5:49 pm to Tyga Woods
quote:
Hablo esplano marque nueva
esplano? TF is that shite? Esplano to me slowly...
This post was edited on 7/16/19 at 5:50 pm
Posted on 7/16/19 at 5:54 pm to TigersHuskers
quote:
All I needed to do earlier was call in to get my fricking account number so I can log in to set up automatic payments and the after about 10 minutes of putting these stupid numbers into the prompt at DirecTv, or AT&T whatever the hell it is now, and they said they dont have my account in there and then I finally get to talk to a fricking representative and because I dropped a few F-bombs with describing their dogshit automated prompts the a-hole hung up on me.
But I got that motherfrickers name and employee ID and im gonna try to put his arse out of a fricking job now.
You cursed out the minimum wage call center employee because you don't like the automated system that their boss' boss' boss' boss chose to institute?
Yep, you're the reasonable one
This post was edited on 7/16/19 at 5:56 pm
Posted on 7/16/19 at 5:56 pm to TigersHuskers
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