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Posted on 7/16/19 at 6:07 pm to Joshjrn
quote:
You cursed out the minimum wage call center employee because you don't like the automated system that their boss' boss' boss' boss chose to institute?
Yep, you're the reasonable one
No one is forcing them to work in a shitty call center for minimum wage
Im the customer anyway so im always right. Im gonna try to get some free shite out of them for putting me through this ordeal.
Posted on 7/16/19 at 6:11 pm to TigersHuskers
I start screaming “agent “ immediately
Posted on 7/16/19 at 6:12 pm to TigersHuskers
My favorite is once you out in your account number, phone number, social, DOB, select your eye color, reason you are calling, address, and so on and the person comes on with “let me confirm- what is your.... 14 different things you just entered” followed by “how can I help you today”
Posted on 7/16/19 at 6:13 pm to TigersHuskers
quote:
then I finally get to talk to a fricking representative and because I dropped a few F-bombs with describing their dogshit automated prompts the a-hole hung up on me.
Why should the representative have to put up with your cursing?
He's not going to lose his job. He's probably been instructed to disconnect those types of calls.
Posted on 7/16/19 at 6:21 pm to Gris Gris
quote:
Why should the representative have to put up with your cursing?
He's not going to lose his job. He's probably been instructed to disconnect those types of calls.
because im the fricking customer. I pay them money to serve me.
Posted on 7/16/19 at 6:25 pm to TigersHuskers
quote:
I pay them money to serve me.
That doesn't include cursing them out. I instruct my employees to hang up on clients who yell or curse. Putting up with that is not part of the service. They can go elsewhere if they don't like it, but not a single one has. They stopped the behavior. You'll have to stop your poor behavior to get what you want, too.
Posted on 7/16/19 at 6:28 pm to Gris Gris
I press 0000000000000000 until I'm redirected to a person. Usually a stupid person.
Posted on 7/16/19 at 6:34 pm to Gris Gris
quote:
That doesn't include cursing them out. I instruct my employees to hang up on clients who yell or curse. Putting up with that is not part of the service. They can go elsewhere if they don't like it, but not a single one has. They stopped the behavior. You'll have to stop your poor behavior to get what you want, too.
Ill just keep calling in until I get what I want. I dont care frick those slobs they sit and answer calls all day and disrespect customers like me so they can get their rocks off.
I always try to speak to their managers
the customer is always right, dont like it, get a real job and dont work in customer service
This post was edited on 7/16/19 at 6:35 pm
Posted on 7/16/19 at 6:36 pm to haikarate
quote:
Usually a stupid person
HELLURRR mah name is Odessa
working at a call center must be an upgrade from the Popeyes drive thru though
This post was edited on 7/16/19 at 6:37 pm
Posted on 7/16/19 at 6:40 pm to TigersHuskers
Surely OP is trolling for reactions. If not, hopefully Odessa's husband meets him at Sonic and beats the hell out of him. Only a douchebag cusses other people out.
Posted on 7/16/19 at 6:41 pm to TigersHuskers
quote:
I dont care frick those slobs they sit and answer calls all day and disrespect customers like me so they can get their rocks off.
The only person disrespecting in your fact scenario was you.
You are complaining about having to go through prompts rather than getting a live person and at the same time demeaning the live persons you wish to speak with.
quote:
I always try to speak to their managers
Maybe your cursing will get to one, but a manager will disconnect the call, too, if you're a jerk.
quote:
the customer is always right
Not true.
quote:
don't like it, get a real job
Why? All they have to do is hang up on people like you. They don't need to talk to you. YOU need to talk to them.
I hate all of those prompts, as well. However, I also know how to act to get what I need when making a call, so I don't have to endure them repeatedly. You got nothing done with your call.
This post was edited on 7/16/19 at 6:44 pm
Posted on 7/16/19 at 6:42 pm to TigersHuskers
I hated working in tech support and I hate having to rely on any sort of customer/tech support.
As annoying as automated prompts are (everything they say takes fricking forever), the alternative is certainly worse for both sides.
Without automated prompts there would be longer queue times, more time spent talking to people who will just have to transfer you, etc.
I'd rather be pressing buttons at prompts than wasting my time talking to someone who can't even help me and can't speak English.
As annoying as automated prompts are (everything they say takes fricking forever), the alternative is certainly worse for both sides.
Without automated prompts there would be longer queue times, more time spent talking to people who will just have to transfer you, etc.
I'd rather be pressing buttons at prompts than wasting my time talking to someone who can't even help me and can't speak English.
Posted on 7/16/19 at 6:44 pm to BayouCatFan
quote:
Surely OP is trolling for reactions. If not, hopefully Odessa's husband meets him at Sonic and beats the hell out of him. Only a douchebag cusses other people out.
please that bitch was rude from the second she answerd her phone
Posted on 7/16/19 at 6:44 pm to BayouCatFan
quote:
Surely OP is trolling for reactions.
One would hope so.
Posted on 7/16/19 at 6:45 pm to TigersHuskers
IVR blows. It’s tedious and way too error prone.
Posted on 7/16/19 at 6:55 pm to Gris Gris
quote:
The only person disrespecting in your fact scenario was you.
wrong
quote:
You are complaining about having to go through prompts rather than getting a live person and at the same time demeaning the live persons you wish to speak with.
the bitch was rude and disrespectful just because I say f-bombs when i talk. Thats the way I talk and she was a bitch about it frick her.
quote:
Maybe your cursing will get to one, but a manager will disconnect the call, too, if you're a jerk.
She was a jerk first. Its OK I got her name and employee number so she will return to the Popeyes she came from pretty soon
quote:
Not true.
uh yea I pay your fricking salery
quote:
Why? All they have to do is hang up on people like you. They don't need to talk to you. YOU need to talk to them.
I hate all of those prompts, as well. However, I also know how to act to get what I need when making a call, so I don't have to endure them repeatedly. You got nothing done with your call.
and then i raise hell and they are all out of a job. frick call centers
Posted on 7/16/19 at 6:59 pm to TigersHuskers
quote:
and then i raise hell and they are all out of a job.
You do realize the call was more than likely recorded, so they can pull it see just who was rude, right?
quote:
uh yea I pay your fricking salery
Not hardly. Your the kind of customer that businesses are happy to lose. You don't pay enough to make it worth keeping you.
Posted on 7/16/19 at 7:02 pm to Gris Gris
quote:
Your the kind of customer that businesses are happy to lose. You don't pay enough to make it worth keeping you
yea thats why when I return shite to Walmart or call into Amazon they always give me what I want.
Yea my money doesnt matter, sit down bitch
Posted on 7/16/19 at 7:07 pm to TigersHuskers
I guess you're cursing them out every time you call, too, right?
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