- My Forums
- Tiger Rant
- LSU Recruiting
- SEC Rant
- Saints Talk
- Pelicans Talk
- More Sports Board
- Fantasy Sports
- Golf Board
- Soccer Board
- O-T Lounge
- Tech Board
- Home/Garden Board
- Outdoor Board
- Health/Fitness Board
- Movie/TV Board
- Book Board
- Music Board
- Political Talk
- Money Talk
- Fark Board
- Gaming Board
- Travel Board
- Food/Drink Board
- Ticket Exchange
- TD Help Board
Customize My Forums- View All Forums
- Show Left Links
- Topic Sort Options
- Trending Topics
- Recent Topics
- Active Topics
Started By
Message
re: Automated prompts when calling for customer support
Posted on 7/16/19 at 7:07 pm to NoSaint
Posted on 7/16/19 at 7:07 pm to NoSaint
quote:
My favorite is once you out in your account number, phone number, social, DOB, select your eye color, reason you are calling, address, and so on and the person comes on with “let me confirm- what is your.... 14 different things you just entered” followed by “how can I help you today”
I work in insurance so sit on hold a lot. Nothing bothers me more than when I enter the policy number and all the identity qualifying info and then just have to repeat it when I get on the phone with someone.
0
Posted on 7/16/19 at 7:08 pm to Gris Gris
no because their customer service isnt dogshit like DirecTV is
Posted on 7/16/19 at 7:16 pm to Gris Gris
Gris, you know the rule. No feeding the trolls.
Posted on 7/16/19 at 7:17 pm to fr33manator
quote:
Like you could understand the human they connected you with anyway
Somebody must have been communicating with AT&T
Posted on 7/16/19 at 7:19 pm to East Coast Band
isnt DirecTV owned by AT&T? I got an American today
Posted on 7/16/19 at 9:05 pm to TigersHuskers
quote:
No one is forcing them to work in a shitty call center for minimum wage
Im the customer anyway so im always right. Im gonna try to get some free shite out of them for putting me through this ordeal.
You sound delightful
Posted on 7/16/19 at 10:14 pm to TigersHuskers
quote:
the customer is always right, dont like it, get a real job and dont work in customer service
I don't know how many clients like you I fired over the years but I was happy about everyone. You spend 90% of your time on 10% of your clients ridding yourself of them is a joy.
Posted on 7/17/19 at 1:49 am to Joshjrn
quote:
You sound delightful
And poor.
Posted on 7/17/19 at 1:51 am to TigersHuskers
quote:
Not sure if there is anything more fricking infuriating that how user unfriendly these fricking things are. Why the frick cant they just connect me with a fricking human?
The robots took their jobs, that's why.
Posted on 7/17/19 at 6:40 am to TigersHuskers
I don’t like them either, but what really gets my goat, is when listening to the menu options (because they’ve obviously changed) is the same time my wife wants to have a conversation.
“Please listen to the menu, our options have changed”
“For “what do you want to do for dinner” press 1”
“frick!”
“To hear the options again press “I’m headed to the grocery store”
“frick!”
“Please listen to the menu, our options have changed”
“For “what do you want to do for dinner” press 1”
“frick!”
“To hear the options again press “I’m headed to the grocery store”
“frick!”
Posted on 7/17/19 at 6:58 am to TigersHuskers
quote:
Why the frick cant they just connect me with a fricking human?
Just keep dialing zero until they do.
Posted on 7/17/19 at 7:09 am to TigersHuskers
I hate when the robot makes you enter your account number, phone number and reason for calling and then when you finally talk to the terrorist they also ask you for the exact same phucking information I just typed into the robot.
Posted on 7/17/19 at 7:24 am to TigersHuskers
Which would you rather have, a automated messaging system or an Indian you can barely understand? I went to cancel my Wall Street journal membership that I had to have for a class in college because they kept billing me even though they said it would end after I graduated.
This Indian guy was not only hard to understand but he was also intentionally mishearing me and coaxing me into signing up for the yearly membership to WSJ. I shite you not I was on the phone with this guy for 30 minutes trying to unsubscribe. He finally got ill with me and accepted it. He didn’t expect me to be so stubborn about $15 a month but by god I won that battle.
This Indian guy was not only hard to understand but he was also intentionally mishearing me and coaxing me into signing up for the yearly membership to WSJ. I shite you not I was on the phone with this guy for 30 minutes trying to unsubscribe. He finally got ill with me and accepted it. He didn’t expect me to be so stubborn about $15 a month but by god I won that battle.
Posted on 7/17/19 at 7:26 am to TigersHuskers
quote:
Why the frick cant they just connect me with a fricking human?
Pashmir says hello
Posted on 7/17/19 at 11:04 am to Obtuse1
quote:
don't know how many clients like you I fired over the years but I was happy about everyone. You spend 90% of your time on 10% of your clients ridding yourself of them is a joy.
What company do you work for?
Page 3 of 3
Popular
Back to top
Follow TigerDroppings for LSU Football News