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re: Appliance Repair - Tell me if this is price gauging or not??

Posted on 4/26/16 at 2:21 pm to
Posted by ZacAttack
The Land Mass
Member since Oct 2012
6416 posts
Posted on 4/26/16 at 2:21 pm to
Do it yourself. The motherboard went out on my washer, repair place said $500 to fix it. Watched a video on YouTube, ordered a new mother board for 100 bucks, put it in about 20 minutes. It's not hard.
Posted by STEVED00
Member since May 2007
23211 posts
Posted on 4/26/16 at 2:26 pm to
Thanks. I am now. My frustration is that the $100 service call cost wasn't all that was required to install a part that can be done by a pro with no specials tools in under 20mins.

Hell I would have paid $200 just for the piece of mind that it was done right.
Posted by terriblegreen
Spokane, LA
Member since Aug 2011
12453 posts
Posted on 4/26/16 at 2:31 pm to
Appliance repair is a complete ripoff.
I always try and do it myself. If I frick up too badly, the cost of a a brand new appliance is only slightly higher than the repair.
Posted by retired trucker
midwest
Member since Feb 2015
5093 posts
Posted on 4/26/16 at 2:35 pm to
yes gouging...

but that's their racket daddio...

we all get screwed equally !!!
Posted by moneyg
Member since Jun 2006
63653 posts
Posted on 4/26/16 at 2:37 pm to
quote:

frick you for even taking the time to type out this sentence.

Posted by bendellee
Member since Aug 2006
2436 posts
Posted on 4/26/16 at 2:38 pm to
quote:

Tell me if this is price gauging or not??


Yes. You gauged the price and found it to be too high. Good job.

Price gauging is a good way to avoid price gouging.

This post was edited on 4/26/16 at 2:39 pm
Posted by SpeckledTiger
Denham Springs
Member since Jul 2010
1482 posts
Posted on 4/26/16 at 2:38 pm to
gouging only exists for essential goods and services. Any and all other pricing formulas are "market dependent". If the market doesn't support their pricing, they are forced to change. Again, that's not gouging. Oh, and stop fricking whinning and simply don't hire the service. They did nothing wrong. You asked them for a price, they gave you one. That's not taking advantage of you. That's called business.
Posted by moneyg
Member since Jun 2006
63653 posts
Posted on 4/26/16 at 2:39 pm to
quote:

Shame on me if I don't want others to be taken advantage of


Taken advantage of? They gave you a quote of the cost and let you decide if you wanted them to do it.

You coming to the conclusion that you didn't want to pay the price isn't equal to being taken advantage of. You have a backwards way of looking at things.
Posted by STEVED00
Member since May 2007
23211 posts
Posted on 4/26/16 at 2:43 pm to
quote:

Taken advantage of? They gave you a quote of the cost and let you decide if you wanted them to do it.



Well I was $102 in before he looked at my machine. When I called the person SAID the $102 would be put toward the work if I chose to have them do it. I assumed $102 would be more than enough in labor to do the job.

I asked for a breakdown on how he got $197 of labor for 15-30 mins of work and he couldn't tell me.

This was a company I was referred to by others but come to find out after the fact that all were for repairs under warranty.
This post was edited on 4/26/16 at 2:44 pm
Posted by Tigris
Cloud Cuckoo Land
Member since Jul 2005
13226 posts
Posted on 4/26/16 at 2:43 pm to
quote:

Hell I would have paid $200 just for the piece of mind that it was done right.


OK, then the repair was only $118 on top of that.

It would be nice if this was a learning experience for you, but that doesn't seem to be the case.
Posted by STEVED00
Member since May 2007
23211 posts
Posted on 4/26/16 at 2:45 pm to
quote:



OK, then the repair was only $118 on top of that.

It would be nice if this was a learning experience for you, but that doesn't seem to be the case.




$150. I wasn't expecting an appliance repair mans time to he worth $197 per half hour.

like I said earlier, plumbers typically charge about $100/HR labor so I just assumed appliance repair would be in the same ballpark.
This post was edited on 4/26/16 at 2:48 pm
Posted by Tigerlaff
FIGHTING out of the Carencro Sonic
Member since Jan 2010
23181 posts
Posted on 4/26/16 at 2:45 pm to
It looks like you're the only one gauging prices.
Posted by DrEdgeLSU
Baton Rouge, LA
Member since Dec 2006
8724 posts
Posted on 4/26/16 at 2:48 pm to
quote:

I asked for a breakdown on how he got $197 of labor for 15-30 mins of work and he couldn't tell me.


I'd imagine that, since they are a business and the purpose of the business is to make money, they significantly mark up the hourly rate for small repairs. Think about it -- if a repair man has 6 "30 minute" jobs each day, that's likely 6 hrs worth of work due to the inefficiency of travel, having the right parts available, etc. So they are charging you for every little bit of that inefficiency. You are paying for 1-1.5 hrs of that guy's time even if he's only there for 30 minutes.

If you had a 4 hr job, you'd likely see a lower "per hour" rate because the guy would be in one place working the whole time instead of driving out to tell you it's expensive to have someone repair something that's small and cheap.
Posted by TigerstuckinMS
Member since Nov 2005
33687 posts
Posted on 4/26/16 at 2:49 pm to
God, I love it when a thread doesn't go like OP imagined it in his head.
Posted by DrEdgeLSU
Baton Rouge, LA
Member since Dec 2006
8724 posts
Posted on 4/26/16 at 2:50 pm to
quote:

like I said earlier, plumbers typically charge about $100/HR labor so I just assumed appliance repair would be in the same ballpark.


Well this seems to be quite an assumption.

What other professions do you assume charge similar rates? What is it about these two skill sets that you saw as "similar"? Was it the fact that they both often wear jeans?

Appliance repair =/= plumbing.
Posted by STEVED00
Member since May 2007
23211 posts
Posted on 4/26/16 at 2:50 pm to
Lol if you think I thought I would get sympathy from this board. A few post in here told me what I needed to know.
Posted by KG6
Member since Aug 2009
10920 posts
Posted on 4/26/16 at 2:51 pm to
I had a part go out on my dryer and went through the same thing. I'm pretty mechanical and can fix things, but figured, it can't be that much. $60 bucks to have a guy come out and take a look. Over $300 to fix it. I told him no thanks. Paid $68 for the part on Amazon and fixed it myself in 20 minutes. My fault for not knowing better in the first place. Still cheaper than having them do it. I learned that if it isn't something I can do myself, just as soon buy another one (I don't have a crazy expensive washer and dryer or anything)
This post was edited on 4/26/16 at 3:02 pm
Posted by STEVED00
Member since May 2007
23211 posts
Posted on 4/26/16 at 2:52 pm to
quote:

appliance repair =/= plumbing.


Sorry I assume most would think plumber would be more difficult.
Posted by DrEdgeLSU
Baton Rouge, LA
Member since Dec 2006
8724 posts
Posted on 4/26/16 at 2:53 pm to
quote:

God, I love it when a thread doesn't go like OP imagined it in his head.


What I don't get is how the OP only has one downvote.
Posted by slackster
Houston
Member since Mar 2009
91871 posts
Posted on 4/26/16 at 2:53 pm to
quote:

Appliance repair is a complete ripoff. 
I always try and do it myself

It's a dying field, hence the high prices. Not many people walk through that door, so they make every penny when they can.

You can argue that they should lower prices to increase demand, but I don't believe it would really help. People who don't bother getting it repaired won't start lining up outside all of a sudden.
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