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Posted on 4/26/16 at 4:15 pm to Enadious
quote:
Maybe not. They have to pay for their building, insurance, workman's comp, SS on the employee, wages for the employee, van note, van insurance, and a host of other government imposed crap.
None of this really matters. They can decide to charge whatever the hell the want and if they can be profitable because people pay it...then their service is worth it.
Posted on 4/26/16 at 4:16 pm to STEVED00
quote:
Friends please let me know if I'm overreacting
You were overreacting by having a repairman do something you could have done yourself. The reason their prices are so outrageous these days is because a lot of their business has been lost to YouTube.
quote:
labor was going to be $197 (according to him work would take 15-30mins),
He likely has to charge a minimum of 1 hr labor, but even at that $197/hr is fricked! Even a high end auto mechanic isn't that high.
quote:
part was $93 (I had already looked online and part was $66 tax included),
Your discounted online price will always be way lower than a price from a repairman. That's just typical.
quote:
- $28 restocking fee
Why did he have to charge this? This is usually only charged if you return a part you bought.
He saw you as a fricking lazy idiot and took advantage.
Posted on 4/26/16 at 4:31 pm to STEVED00
I just follow the 50% rule. If it costs more than 50% of the value of the item to get it fixed, I just buy a new one. There are exceptions of course, but it's a good general rule.
Posted on 4/26/16 at 4:37 pm to STEVED00
Appliance parts and small engine parts (mower) have an enormous markup. Examole...resistor that mounts on the side of a Briggs engine is about $54.
Actual cost, less than $2.
Actual cost, less than $2.
Posted on 4/26/16 at 4:41 pm to STEVED00
Parts-Amazon+Labor-Steved00+youtube=$66 diy job and you gain knowledge and experience. Win win!
Easy math
Easy math
Posted on 4/26/16 at 4:54 pm to BayouFann
i swear half this thread should have their man-card revoked.
if you give a damn about your washer & dryer (if its worth keeping) then buy the stupid part & put it on yourself. at worst you're out half a saturday.
if you call to have a repairman come over and deal with your shitty laundry room, don't bitch when he wants a couple hundred bucks to drive to your shithole of a house and take your stupid washer apart while your cat tries to pee on him.
Posted on 4/26/16 at 5:14 pm to CAD703X
Not gouging. They have a ton of expenses that you are not aware of.
Posted on 4/26/16 at 5:25 pm to zeebo
no shite. if you dont want to pay it, dont hire them. y'all can complain about anything.
Posted on 4/26/16 at 5:27 pm to zeebo
Ok. I agree the company did nothing wrong. They did not tell me how much the replacement would cost but I just assumed it would not be that high. My fault for agreeing to a $100 fee up front
Btw, they are NOT charging per hour. They have some sort of guide program that states how much each repair should cost. For some reason my repair which took only 15min and required only a screwdriver cost $197 in labor.
The company could not give me a breakdown on why the labor was that much for such s small job. Just that the book said it was.
Btw, they are NOT charging per hour. They have some sort of guide program that states how much each repair should cost. For some reason my repair which took only 15min and required only a screwdriver cost $197 in labor.
The company could not give me a breakdown on why the labor was that much for such s small job. Just that the book said it was.
Posted on 4/26/16 at 5:29 pm to STEVED00
quote:
For some reason my repair which took only 15min and required only a screwdriver cost $197 in labor.
The company could not give me a breakdown on why the labor was that much for such s small job. Just that the book said it was.
you think this repair guy has a magic teleporter which transports him instantly into your laundry room and out again when he's done?
you confirm the repair only takes 15 minutes?
like to see how long you actually spend doing it yourself.
you sure are mad and...
quote:
but I just assumed it would not be that high.
good plan.
This post was edited on 4/26/16 at 5:31 pm
Posted on 4/26/16 at 5:51 pm to CAD703X
quote:
you think this repair guy has a magic teleporter which transports him instantly into your laundry room and out again when he's done?
He was at my house
quote:
takes 15 minutes? like to see how long you actually spend doing it yourself. you sure are mad and...
He told me it would take 15min. I'm halfway into the repair and it has only taken me 10. Just waiting on the part to reassemble how it was.
This post was edited on 4/26/16 at 5:54 pm
Posted on 4/26/16 at 5:58 pm to STEVED00
He lives at your house? His time and gas are free?
You get mad at plumbers too when they charge $200 to fix a leak under your house with 10 cents worth of supplies?
You get mad at plumbers too when they charge $200 to fix a leak under your house with 10 cents worth of supplies?
This post was edited on 4/26/16 at 6:02 pm
Posted on 4/26/16 at 6:20 pm to CAD703X
quote:
You get mad at plumbers too when they charge $200 to fix a leak under your house with 10 cents worth of supplies?
I have a reg plumber, AC guy, electrician. Their service calls range between $75-100 which usually includes the minor stuff like wiring, pipe, etc for run of the mill jobs. For instance, I had plumber install a disposal and change the plumbing for one of my sinks. He charged me his normal service charge of $75 or $100 (included the pvc piping). I bought the disposal.
I just assumed appliance repair was in the same category of cost as plumbing/electrical/AC but I was obviously wrong.
Btw, comparing the difficulty of changing out plumbing under the house to switch out a door lock on a washer is a little disingenuous. I don't think there is a YouTube video describing how to easily replace the underground piping.
This post was edited on 4/26/16 at 6:23 pm
Posted on 4/26/16 at 6:41 pm to Jake88
quote:Thank you for spelling it right.
gouging
Posted on 4/26/16 at 7:51 pm to STEVED00
I could be wrong but appliance repair guys probably make most of their money on warranty work for manufacturers/stores and fixing/reselling items that people didn't want to pay to have fixed.
Posted on 4/26/16 at 8:03 pm to STEVED00
I changed a locking mechanism on a top load Washer today. $172 plus tax.
Out the door. Yes my industry is fricked up on prices. You called the wrong people, they mark up Blue Book, I mark it down.
Oh well.
Out the door. Yes my industry is fricked up on prices. You called the wrong people, they mark up Blue Book, I mark it down.
Oh well.
Posted on 4/26/16 at 8:04 pm to sleepytime
quote:
I could be wrong but appliance repair guys probably make most of their money on warranty work for manufacturers/stores and fixing/reselling items that people didn't want to pay to have fixed.
No, warranty companies pay shite pay and most of the people who do warranty work are large companies that have extra men, or newer people breaking into the game. COD work is where the money is
Posted on 4/26/16 at 8:06 pm to terd ferguson
quote:
- $28 restocking fee
You probably could have bitched enough to get that removed. Restocking what?
Restocking fees are silly, only should be charged when a customer starts a job, parts are ordered and then the customer cancels and you pull restocking from the amount already paid before you refund.
Posted on 4/26/16 at 8:08 pm to slackster
quote:
It's a dying field,
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