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Started By
Message
re: Appliance Repair - Tell me if this is price gauging or not??
Posted on 4/26/16 at 8:09 pm to ForeverLSU02
Posted on 4/26/16 at 8:09 pm to ForeverLSU02
quote:
Napoleon should be around soon and you can take it up with him here
I think $100 is high for a service call. I think the OP got gouged.
Sounds like a $200 job to me.
0
Posted on 4/26/16 at 8:11 pm to STEVED00
You ever look at medical bills?
That shite is crazy stupid.
That shite is crazy stupid.
Posted on 4/26/16 at 8:13 pm to STEVED00
quote:
Moral of the story. If your washer/dryer/TV/refrigerator breaks then either
A) Try to fix it yourself
B) throw it away and buy a new one
No, shop around. Look for smaller shops who don't look to gouge people. Some repair companies have $59.99 service calls if booked online and even apply that to labor. Just saying. Not everyone is Broussard.
Posted on 4/26/16 at 8:17 pm to CAD703X
quote:
you confirm the repair only takes 15 minutes?
A great thing about this (NOLA) market is the radius is so tight there aren't any far drives really between jobs. NOLA east to Laplace is thirty minutes. (no tech would go that far from job to job unless slow)
You do have to add travel time.
There are a lot of costs, insurance, SS, Medicaid gas, insurance, etc. You have to pay expenses and make a profit. But again what happened to you was you called a mostly warranty company which has inflated prices to keep their warranty payback rates high.
Don't trash an industry because you picked the wrong company.
Posted on 4/26/16 at 8:18 pm to STEVED00
quote:
Look I totally get making fun of me for not doing it myself and thinking the repair cost would be reasonable but if you think appliance repair man time is worth $400/HR then u might be mildly retarded.
quote:
You ever thought about the time it took to drive there, drive back, tools that he has to buy, knowledge and time to diagnose and fix a machine, time spent getting shite out the truck, etc.? Maybe it isn't just a 15 minute job for him, you know, since he doesn't fricking live with you.
How is this hard for you to understand? If he were charging you $400 per hour, his labor cost would have likely been in the $800 range. His actual time is not just what it takes to actually take the part out of the machine and put a new one in. It's the price you pay for having someone drive to your home to do a repair.
Posted on 4/26/16 at 8:18 pm to STEVED00
quote:
they are NOT charging per hour. They have some sort of guide program that states how much each repair should cost.
You know how they likely came to that number? Cost per hour multiplied by the time expected to take as a standard with some cushion built in.
That it would take him 15-30 mins to fix means he's got commute on both ends as a house call too.
And I'm sure with a fat service call fee they figure they can price up some of these small jobs as you've just rung up some sunk cost. If you are paying $102 no matter what he does, the extra $95 is your real labor cost, honestly
Posted on 4/26/16 at 8:24 pm to Fratigerguy
I wonder what book he used. This is the Blue Book rate, with taxes included to do that job. Includes service fee as his rate, labor and parts.
odd
odd
Posted on 4/26/16 at 10:15 pm to Napoleon
quote:
I changed a locking mechanism on a top load Washer today. $172 plus tax.
Out the door. Yes my industry is fricked up on prices. You called the wrong people, they mark up Blue Book, I mark it down.
Oh well.
Well it gave me the confidence to do it myself so there is that. I was just so aggravated that they could not tell me why the labor for that specific job was so high. Just that this blue book that u refer to says so.
Posted on 4/26/16 at 10:30 pm to Napoleon
It was a front loading Samsung door lock. The company is bigger in terms of employees and I had good recommendations but after checking the reviews were under warranty repairs. The tech was extremely professional and courteous and definitely seemed to know what he was doing.
I was just taken aback with the tech's comment that it was a quick repair but it would be pricey. He then shower me the labor cost.
You live and you learn. I have had electronic shops tell me upfront that a repair on a TV may not be cost effective so are u sure u want to do this. It would have been nice for them to tell me that upfront that the labor costs on most repairs are pretty high compared to the $ of the unit.
The manager called me back and I expressed my displeasure and he sympathized somewhat but he said they strictly follow that book. I understood and I will move on.
I was just taken aback with the tech's comment that it was a quick repair but it would be pricey. He then shower me the labor cost.
You live and you learn. I have had electronic shops tell me upfront that a repair on a TV may not be cost effective so are u sure u want to do this. It would have been nice for them to tell me that upfront that the labor costs on most repairs are pretty high compared to the $ of the unit.
The manager called me back and I expressed my displeasure and he sympathized somewhat but he said they strictly follow that book. I understood and I will move on.
This post was edited on 4/26/16 at 10:39 pm
Posted on 4/27/16 at 8:41 am to STEVED00
well a Samsung door lock switch is pretty easy to change. If you have any trouble holler at me here and I'll answer any questions you may have.
Most front load washers you have to remove the seal from the door to remove the switch. Be very careful when doing that. You don't have to have the clamp ring spreading tool, two screwdrivers will work, just do not poke a hole in the rubber.
Most front load washers you have to remove the seal from the door to remove the switch. Be very careful when doing that. You don't have to have the clamp ring spreading tool, two screwdrivers will work, just do not poke a hole in the rubber.
Posted on 4/27/16 at 8:47 am to Napoleon
Thanks
Posted on 4/27/16 at 9:09 am to STEVED00
Posted on 4/27/16 at 9:43 am to STEVED00
Yes
Posted on 4/28/16 at 4:10 pm to BallCoachinFool
Fix complete. Total time under 20 mins using only a screwdriver. I agree I lose a man card for even calling a repair man.
I'm actually curious now what the "Blue Book" says needed to be done in order to change out this door lock that would equate to $197 worth of labor.
I'm actually curious now what the "Blue Book" says needed to be done in order to change out this door lock that would equate to $197 worth of labor.
Posted on 4/28/16 at 4:11 pm to Napoleon
quote:You in NOLA or Northshore?
Napoleon
Posted on 4/28/16 at 4:49 pm to STEVED00
quote:
I'm actually curious now what the "Blue Book" says needed to be done in order to change out this door lock that would equate to $197 worth of labor.
kinda shitty you had the guy come out and tell you what was wrong and waste his time so you could swoop in and youtube the repair after he diagnosed it for you.
This post was edited on 4/28/16 at 4:50 pm
Posted on 4/28/16 at 5:07 pm to CAD703X
quote:
kinda shitty you had the guy come out and tell you what was wrong and waste his time so you could swoop in and youtube the repair after he diagnosed it for you.
1. I paid the guy $102 for his time and "diagnosis"
2. If you have read the 1st post u would see that all the guy did was confirm what I that thought was wrong
3. GFY
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