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re: Anybody know how to fix the ice maker on Samsung French door refrigerators?

Posted on 7/29/20 at 7:26 am to
Posted by Bloodworth
North Ga
Member since Oct 2007
4236 posts
Posted on 7/29/20 at 7:26 am to
My wife and I were in Home Depot last year looking at refrigerators. We were checking out the Samsung models thinking they looked very nice. I heard another guy talking to HD employee about problems with his refrigerator and he saw us and walked over and said don’t get Samsung. He said that the ice maker never works and he’s tried everything. We went with the GE model and so far so good. I was just lucky he bought it to my attention. Sorry to hear about your issues.
Posted by eScott
Member since Oct 2008
11376 posts
Posted on 7/29/20 at 7:40 am to
quote:

That's what I did except I couldn't find any cheaper than 200 for my fridge so I found out the part number for the actual ice tray itself then cross referenced it to find a different icemaker that used the same tray for only $65 on ebay. Bought that one. Disassembled it once I got it and swapped the heating element into mine and it worked.

Chalmation Ingenuity!


I can't stand this kind of crap. I just went through the same thing with a transmission cooler.

this

Is the same as this
Posted by MsHoghunter
Member since Oct 2017
2405 posts
Posted on 7/29/20 at 7:40 am to
I have the one with the touch screen and the ice maker sucks!
Posted by Yewkindewit
Near Birmingham, Alabama
Member since Apr 2012
21608 posts
Posted on 7/29/20 at 7:50 am to
I’ve bought the basic Kenmore side by side fridge/freezers since 1973. They are spartan units but seem to just keep going. Of course my kitchen doesn’t have the latest, sleek designs, but with everything else Whirlpool, no real issues.
I did buy a new Kenmore fridge/freezer in 1992 but just to get a newer model. The old side by side is down in the basement used as a backup and cooling water, beer, and freezing meats.
Posted by CharlesLSU
Member since Jan 2007
33243 posts
Posted on 7/29/20 at 7:53 am to
quote:

Call Samsung and cite the class action lawsuit......they’ll fix it



posting again.

there is a lawsuit that deals with the ice maker issues. If you call, they will fix it free of charge.

/thread
Posted by soccerfüt
Location: A Series of Tubes
Member since May 2013
72764 posts
Posted on 7/29/20 at 7:55 am to
quote:

Put it at the road for pick up
Careful

He might wake up the next morning and there might be three or four more Samsungs at the end of his driveway.
Posted by Oilfieldbiology
Member since Nov 2016
41331 posts
Posted on 7/29/20 at 7:57 am to
quote:

Yeah... I think his name is Appliance Repair Man


He’s looking to fix his ice maker, not get his wife porked
Posted by CottonWasKing
4,8,15,16,23,42
Member since Jun 2011
29479 posts
Posted on 7/29/20 at 8:03 am to
quote:

I only buy Samsung TVs but my wife had to have that freaking refrigerator.



I wouldn’t buy a phone made by whirlpool so why in the hell would I buy an appliance made by samsung. They’re cheap for a reason
Posted by ellesssuuu
Baton Rouge
Member since Mar 2016
3167 posts
Posted on 7/29/20 at 8:16 am to
They suck. Samsung makes great TVs though
Posted by White Bear
AT WORK
Member since Jul 2014
17228 posts
Posted on 7/29/20 at 8:16 am to
Fill old butter tubs with water, freeze them, chip off ice you need with an ice pick, enjoy your cole drank.
This post was edited on 7/29/20 at 8:17 am
Posted by bamatiger90
Bama
Member since Apr 2005
268 posts
Posted on 7/29/20 at 8:18 am to
We bought a Samsung and it was the worst ice maker I have ever had - the sales man promised you had to empty bc there was too much ice - instead, you could not have a dinner of 4 and have ice

We ended up giving to the people that bought our house

Only solution we could find was about twice a week, taking a blow dryer to the ice unit for about 5 minutes - kept it working - Samsung came out and said that our line from the water source was bent, but that wasn't it - it is just that the unit is not very good
Posted by since61
Georgia
Member since Jun 2020
53 posts
Posted on 7/29/20 at 8:19 am to
Ours does exactly the same way. We have had two new ice makers put in and it still does this. We just check it about once a week and knock all the stuck and jammed ice out.
Posted by ArkLaTexTiger
Houston
Member since Nov 2009
2567 posts
Posted on 7/29/20 at 8:35 am to
My Samsung refrigerator story.

I bought the extended warranty and after many service calls from the warranty company to fix the ice maker they refunded the cost of the refrigerator and told me to call Samsung with any more issues.

After many service calls from Samsung they replaced the refrigerator.
Posted by MDB
Baton Rouge
Member since Nov 2019
3650 posts
Posted on 7/29/20 at 2:02 pm to
I, too, have the 5-year warranty and am near the end of year 3. I’m on my fourth ice maker.

Best Buy and Samsung don’t want to refund or replace but are paying a third-party repair service more than $500 a call to fix it.

I plan to call at least twice more whether I have a problem or not just to make them have to fork over $2500 to fix my $2300 refrigerator.
Posted by ArkLaTexTiger
Houston
Member since Nov 2009
2567 posts
Posted on 7/29/20 at 8:30 pm to
Good Luck. Our new refrigerator / ice maker have had no issues thus far.
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