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American Airlines...

Posted on 4/10/18 at 10:17 am
Posted by SlackMaster
Baton Rouge
Member since Jan 2009
2868 posts
Posted on 4/10/18 at 10:17 am
...has got to be the least customer-friendly company on the planet. It just boggles the mind.

That is all. /Rant
Posted by jbgleason
Bailed out of BTR to God's Country
Member since Mar 2012
20406 posts
Posted on 4/10/18 at 10:18 am to
Travel Board.
Posted by ColoradoAg03
Denver, CO
Member since Oct 2012
6688 posts
Posted on 4/10/18 at 10:18 am to
Dear Facebook,
Posted by S
RIP Wayde
Member since Jan 2007
173774 posts
Posted on 4/10/18 at 10:19 am to
Sorry man. They were solid back in my pre-private jet days.
Posted by TH03
Mogadishu
Member since Dec 2008
172004 posts
Posted on 4/10/18 at 10:19 am to
I guess I'm the only one who's never had issues with them.
Posted by MSMHater
Houston
Member since Oct 2008
23366 posts
Posted on 4/10/18 at 10:20 am to
quote:

.has got to be the least customer-friendly company on the planet.


Comcast: "Hold my beer."
Posted by TheHarahanian
Actually not Harahan as of 6/2023
Member since May 2017
24359 posts
Posted on 4/10/18 at 10:20 am to
Delta employees will lie to your face and smile while doing it.
Posted by SidewalkDawg
Chair
Member since Nov 2012
10308 posts
Posted on 4/10/18 at 10:20 am to
quote:

Comcast: "Hold my beer."


EA, Comcast, American Airlines walk into a bar.
Posted by sweetwaterbilly
Member since Mar 2017
19649 posts
Posted on 4/10/18 at 10:21 am to
quote:

I guess I'm the only one who's never had issues with them.


I've never had a single issue with American either. Usually my first choice for work travel if I get to choose.
Posted by Landmass
Premium Member
Member since Jun 2013
26095 posts
Posted on 4/10/18 at 10:21 am to
Posted by TigerstuckinMS
Member since Nov 2005
33687 posts
Posted on 4/10/18 at 10:22 am to
frick you.

They're something special in the air.
Posted by upgrayedd
Lifting at Tobin's house
Member since Mar 2013
139229 posts
Posted on 4/10/18 at 10:23 am to
Flew out of MSY on Southwest on Friday. I got the full NOLA experience. 20 kiosks, only 2 working, and only 3 people working the desk. I even got the rude TSA agents that were more concerned with talking to each other. It's amazing how this state can frick everything up.
Posted by eScott
Member since Oct 2008
11376 posts
Posted on 4/10/18 at 10:23 am to
At least they don't break guitars
Posted by 3deadtrolls
lafayette
Member since Jan 2014
7086 posts
Posted on 4/10/18 at 10:29 am to
I fly United because I like getting roughed up every so often.
Posted by SlackMaster
Baton Rouge
Member since Jan 2009
2868 posts
Posted on 4/10/18 at 10:32 am to
quote:

I've never had a single issue with American


If everything goes according to plan, they aren't terrible. If you need a change or accommodation for any reason (weather, business, etc), good luck to you. The worst part is that the employees don't seem to give a crap -- like, you are the problem for requesting the change. They couldn't be more different from Southwest.
This post was edited on 4/10/18 at 10:34 am
Posted by loweralabamatrojan
Lower Alabama
Member since Oct 2006
13285 posts
Posted on 4/10/18 at 10:49 am to
quote:

I guess I'm the only one who's never had issues with them.

I'm happy with AA too.
Posted by Teufelhunden
Galvez, LA
Member since Feb 2005
6044 posts
Posted on 4/10/18 at 10:52 am to
TSA agents in NOLA are truly something special. I never know if they're going to ask for my boarding pass and id, or spicy or mild?
Posted by upgrayedd
Lifting at Tobin's house
Member since Mar 2013
139229 posts
Posted on 4/10/18 at 10:54 am to
The way they had the security lines setup was fricking awful too. No clear signage as to what line is what. I've gone through a lot of airports but that one is one of the worst.
Posted by Tiger Prawn
Member since Dec 2016
26338 posts
Posted on 4/10/18 at 11:11 am to
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