re: Amazon has been terrible this year

Sunday morning, day before Christmas, post office lady pulls into my driveway around 10:45. 6 boxes from Amazon delivered as promised.

I ordered a number of Hurricane supplies two weeks before Irma. I have prime. None showed until two weeks after the hurricane hit South Florida.

I've been bitching at them. They refunded my membership and the cost of the items that took to long so I'm willing to give them another chance but they're already late with another package. Really sucks because the were too good before. maybe that's the problem

Plus you have to watch and see if you are ordering from Prime or a third party seller. Two totally different things.

Only had a problem with one package. UPS tracking shows it was transferred to local post office & there's not a trace of it after that. It was supposed to arrive on the 11th.

quote:

---

absofrickinglutely is on Amazon. They sold you Prime on two day shipping, they picked the carrier, and their carrier failed. If they know that it's not going to get there on time, they need to let their customers know up front so there's the option to pick the slower shipping and take Amazon's usual discount they give you when you willingly select regular shipping.

Hold their fricking feet to the fire. Their customer service is fantastic, but that doesn't mean they can promise and not deliver and they need to know we're pissed.

---

It’s incredibly rare they miss a date and I can’t say it’s ever been their fault... and they still make up for it 10 fold any time I report it.

When a company is both willing and eager to make up for issues regardless of fault- why should I hold their feet to the fire?