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re: AI call screening - there are few things worse than dealing with this

Posted on 5/22/26 at 7:18 pm to
Posted by TheSadvocate
North Shore
Member since Aug 2020
4675 posts
Posted on 5/22/26 at 7:18 pm to
I have honestly gotten to the point where I don't even want to do business with a place that doesn't let me handle it by live chat (with a person, not AI).

If I press 1 for english and anyone answers with an accent I hang up and try again, though.
Posted by CollegeFBRules
Member since Oct 2008
25748 posts
Posted on 5/22/26 at 7:37 pm to
quote:

less and les employees


What an interesting quirk to have many employees named Les.
Posted by Chuck Barris
Member since Apr 2013
3369 posts
Posted on 5/22/26 at 7:44 pm to
quote:

companies are doing to have less and les employees on the payroll
Posted by MSUDawg98
Bear the F Down
Member since Jan 2018
14030 posts
Posted on 5/22/26 at 8:23 pm to
quote:

You have to get hostile with the AI so it flags their system for escalation.
Amazon hates me for this. Their chat bots get pissed when I call them or for not being a real person. I hate liars so it usually escalates quickly. I have an echo alarm clock, my wife and I are constantly trying to find Alexa's boundaries.
Posted by chinese58
NELA. after 30 years in Dallas.
Member since Jun 2004
33910 posts
Posted on 5/23/26 at 12:12 am to
What day do you want us to cut off that electricity?
Posted by cypresstiger
The South
Member since Aug 2008
14287 posts
Posted on 5/23/26 at 7:58 am to
Even Worse, when the robot voice says, “Let me check that for you, OK?” And your hear fake robot keyboard clicking
Posted by LemmyLives
Texas
Member since Mar 2019
17035 posts
Posted on 5/23/26 at 8:17 am to
Just cuss at it.

Trying dealing with an automated recruiter that called me about a job in San Francisco four times over five hours, asking if I was interested in the job. After I'd said NO every single time.
Posted by Big Jim Slade
Member since Oct 2016
6362 posts
Posted on 5/23/26 at 8:30 am to
If I die of a stroke, there’s a good chance it will be while I’m on a customer service call dealing with an AI bot. I need to wear a blood pressure monitor one time, because I’m probably running in the danger zone while maniacally screaming at the phone. Those things send me into an instant fit of frustrating rage. Then being patched through to Pakistan doesn’t help the volatile situation. They probably have me on a special list of some kind. My wife tells me I have anger issues.
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