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Andynola
Member since Aug 2014
730 posts

re: Dome Sections Gone
quote:

very creative ways


How about - kick out the resellers whose mailing address is over 500 miles away and haven't even been to new orleans in 10 years?


tigerpilot
LSU Fan
new orleans
Member since Mar 2006
321 posts

re: Dome Sections Gone
Just got a call..my seats are “pending” to get the chop. I’m in section 319 row 11...I have no clue what they doing in that section. The Saints rep had no info either. Seems strange. I didn’t see anywhere where that section would be affected for renovations.


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redneck
New Orleans Saints Fan
Los Suenos, Costa Rica
Member since Dec 2003
52133 posts

re: Dome Sections Gone
quote:

Looks like sections gone are: 504, 505, 526, 527, 534, 535, 556, 557, 607, 608, 620, 621, 633, 634, 646, 647



The entire section of 620 is not gone FWIW

My row 7 seats are gone, my row 27 seats are not


PhillyTiger90
Rutgers Fan
Member since Dec 2015
5845 posts
 Online 

re: Dome Sections Gone
Saints ticket office feeling the heat

Just trust them guys there’s no way they’ll screw your over....

quote:

The renovations to the Mercedes-Benz Superdome are expected to result in the loss of approximately 4,300 seats for this upcoming season, and the New Orleans Saints are currently reaching out to season ticket holders to find a solution for those whose seats will no longer exist. Some Saints season-ticket holders — some of whom claim to have been season-ticket holders for decades — have turned to social media vent about the impending loss of their seats. Greg Bensel, the senior vice president of communications for the Saints and the Pelicans, asked for patience to allow the full process to unfold for the affected fans to reach an appropriate resolution


quote:

“We’re working with them, we’re talking to them, we’re communicating to them,” Bensel said. “Constant communication. It’s an intimate, personal conversation. These are passionate fans who are upset. “The process may not be perfect for them. It may not sit well with them. It may be upsetting for them. But at the end of the day, we’re going to make it right for them. We just have to figure it out, it is a work in progress.”


metguy043
Member since Mar 2018
163 posts

re: Dome Sections Gone
i have been contacting every media outlet to get them to do a story. i am glad they finally are making this all public now.


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70
redneck
New Orleans Saints Fan
Los Suenos, Costa Rica
Member since Dec 2003
52133 posts

re: Dome Sections Gone
quote:

“We’re working with them, we’re talking to them, we’re communicating to them,” Bensel said. “Constant communication. It’s an intimate, personal conversation. These are passionate fans who are upset. “The process may not be perfect for them. It may not sit well with them. It may be upsetting for them. But at the end of the day, we’re going to make it right for them. We just have to figure it out, it is a work in progress.”


I received one 5 minute call from a dude that was reading off a script and you could tell in his voice that he had been getting his arse chewed out all day and was miserable. I did not take my frustration out on him as I know he had nothing to do with the decision but they haven’t been in constant communication and the only answer they have is they will evaluate it after renewals and get back to you.

They knew this was coming up. They should have done this shite last year when they booted the ticket brokers and offered thousands of their tickets to season ticket holders. It literally would have worked out perfect to have a bunch of available seats


tickfawtiger
LSU Fan
Killian LA
Member since Sep 2005
9792 posts

re: Dome Sections Gone
AMEN ! Seems like the Saints did NOT go into this with a well thought out plan...more like NO "plan" at all. Only question is...WHO did not do their due diligence ??


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metguy043
Member since Mar 2018
163 posts

re: Dome Sections Gone
i must say that mine spent over 30 minutes on the phone with me explaining things. i did appreciate that. we have a scheduled call every 2 weeks until i have tickets.


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saintsfan22
New Orleans Pelicans Fan
baton rouge
Member since May 2006
57516 posts
 Online 

re: Dome Sections Gone
quote:

But at the end of the day, we’re going to make it right for them

Upselling me for tickets twice the price isn't really doing right by me.


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61
Popths
LSU Fan
Baton Rouge
Member since Aug 2016
2786 posts

re: Dome Sections Gone
Heard they are putting kneelers in


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USA
Member since 2001
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CashMoney504
Member since Mar 2009
138 posts

re: Dome Sections Gone
I’ve got a pair in 633. Only been a STH for 4 years but I haven’t received a single call, email, etc from the saints. Found out about this whole conundrum today on this board


SaintTigerPel
LSU Fan
LaPlace
Member since Dec 2017
185 posts

re: Dome Sections Gone
When I called the ticket office Tuesday, the guy I spoke to said he wasn’t sure which areas and rows were being removed, but that I would get a call by Friday if my seats were being affected. I didn’t hear anything yet, so I’m hoping his info was accurate. Section 607 row 16.


saintsfan22
New Orleans Pelicans Fan
baton rouge
Member since May 2006
57516 posts
 Online 

re: Dome Sections Gone
When I first called after seeing this thread, before they called me, the guy I talked to didn't know what sections either. Makes no sense why every person who's answering calls for the Saints wasn't given a list of the affected sections.


bigberg2000
LSU Fan
houston, from chalmette
Member since Sep 2005
64864 posts

re: Dome Sections Gone
Man I didn’t think my section would be affected, and still don’t, but I saw fluer D licious post his section in 633 is gone and I am next to him in 632. Sucks.


UncleLester
West of the Mississippi
Member since Aug 2008
2557 posts

re: Dome Sections Gone
The Saints have had the luxury of not having to give a shite about customer satisfaction and positive customer engagement for the past 15 years.

The lack of transparency in how they distributed tickets to the single games this past football season to season ticket holders that “opted-in” and then dumping the return Bears tickets on Seat Geek illustrated this.

It was also completely dysfunctional of them to offer us tickets for single games this year and not tell us pricing of those seats up front and then taking it out of our prepaid credit after for an arbitrary number that was not 10% of what we originally paid.

“Not knowing what sections” and lack of transparency around it is abysmal service + patently false and I hope the local media has the courage to keep pressing on them.

Clearly, construction designs and permits had to illustrate the future plans to be approved and reconfigure the state’s building. They just wanted the interest free loan for the 5,000 seats in the interim.

At this point, they need to be completely transparent. We have X season ticket holders that occupy Y number of seats. Exactly Z number of seats are being impacted short term and long term.





Legion of Doom
USA Fan
Old Metry
Member since Jan 2018
2398 posts

re: Dome Sections Gone
I didn’t even think of the pricing for the folks that didn’t opt out. I did opt out of my two seats in 628. If I wouldn’t have and gotten seats for one of the games I could have used the entire price of a season ticket on one game.


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LPTReb
Ole Miss Fan
Member since Jul 2016
353 posts

re: Dome Sections Gone
quote:

When I called the ticket office Tuesday, the guy I spoke to said he wasn’t sure which areas and rows were being removed, but that I would get a call by Friday if my seats were being affected. I didn’t hear anything yet, so I’m hoping his info was accurate. Section 607 row 16.


Damn we are on the same row. I moved to 607 the year of Katrina. The Gleason game was my first one in those seats. I haven’t received a call, so hopefully we are safe.


metguy043
Member since Mar 2018
163 posts

re: Dome Sections Gone
update: they do not think as many people will be affected as previously thought. they have reloacted most of the plaza level and are finalizing a plan for the rest of us.


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02
Napoleon
New Orleans Saints Fan
Kenna
Member since Dec 2007
62442 posts

re: Dome Sections Gone
Are all the 500s gone? Those were my favorite seats.


Napoleon
New Orleans Saints Fan
Kenna
Member since Dec 2007
62442 posts

re: Dome Sections Gone
The superdome has always had a standing section. Above 613. A lot of people stand there every game. My first year in 620 I just stood behind 613 because I knew people that would meet up there.



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