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Can a dealer give you a trade in value without seeing the car in person?

Posted on 6/8/17 at 10:54 am
Posted by AUjim
America
Member since Dec 2012
3663 posts
Posted on 6/8/17 at 10:54 am
If I give them the vin, send them pics via email...etc...

They know what they can offer for it right? Going to the dealer is just a way to get me on the lot, right?
Posted by LSUtigerME
Walker, LA
Member since Oct 2012
3798 posts
Posted on 6/8/17 at 10:57 am to
They can. Many won't. And I wouldn't expect the best offer, nor much negotiation without them physically inspecting the car and assessing it.
Posted by notiger1997
Metairie
Member since May 2009
58165 posts
Posted on 6/8/17 at 11:08 am to
I heard a radio commercial from some company offering this service just this morning.
Seems like they are taking a big risk, but I'm sure there is a lot of fine print where they can change offer amounts or get some of their money back once they see the car and find out it has problems
Posted by mobbarley
Member since Mar 2017
37 posts
Posted on 6/8/17 at 11:16 am to
At the RV dealer I work at, we can give basic NADA value to work numbers. When you bring the trade in at delivery, if it is not what was described over phone, you will come out of pocket for the difference.
Posted by Dave Worth
Metairie
Member since Dec 2003
1811 posts
Posted on 6/8/17 at 11:26 am to
I tried this when I bought a new car recently. The best they could do was ask me the Kelly Blue Book questions and give me the range assuming I answered truthfully.

Not much help since I already did that. The person did tell me that they pay better than any other place she had worked at. In the end, they did give me close to the maximum of the range.
Posted by West Monroe
west Monroe, la
Member since Jan 2005
1008 posts
Posted on 6/8/17 at 11:36 am to
We did this with my daughter's car when she was away at college. She took pics of the inside and outside of car and emailed them. We told them about some repairs needed to the car. Gave me a price I was happy with. We met our daughter about half way and traded cars. While driving the car back a service light came on. I told them about it and they didn't care. Said their service dept would take care of any repairs they need to make.
Posted by OceanMan
Member since Mar 2010
20028 posts
Posted on 6/8/17 at 11:48 am to
They certainly can. I just bought a vehicle 2 weeks ago and employed this strategy. I would ask for a range, which will probably be on the low side. But all it really takes is one dealer to give you a fair quote, then you have your bargaining chip. Provide VIN, tire condition, color and overall shape car is in. KBB actually has a tool that can tell you, good, great, fair, etc based on a survey.

I would also say that it helps to know exactly what vehicle (including trim level) that you are looking for, and request an OTT price. If buying New, True car - Clean Trade (as per NADA) is a good aiming point. If you get a quote you are good with, bring that to a dealer and don't budge; even better, make them beat it.

After this purchase, I am now convinced (If I wasn't already) that email negotiation is the only way to go. Know exactly what you want, know the dealer cost of that vehicle, and you won't get screwed.

Final point about Dealers, if buying new, I wouldn't get too hung up on color. Most of the time, they will quote you on a car that isn't even on the lot. I showed up to buy my vehicle, and the white one wasn't even there, so I made them give me the deal I wanted for a silver with more options, for the same price.
Posted by ithad2bme
Houston transplant from B.R.
Member since Sep 2008
3469 posts
Posted on 6/8/17 at 2:25 pm to
www.givemethevin.com

they were about $100-$300 higher than the trade in offers I got, and they will give you a certificate to take to the dealer so you still get the tax benefits.
Posted by Tiger Prawn
Member since Dec 2016
21919 posts
Posted on 6/8/17 at 2:40 pm to
They can, but probably won't. AutoTrader has a feature similar to that where they make you an instant offer online based on info you provide, but you still have to bring it to one of their partner dealers to finalize everything. But when I declined the instant offer, I got a call from the dealer asking me to bring it in because they could probably offer more money. Ended up getting offered $3500 more from the dealer in person than what the instant online offer was.
Posted by dshort_bruh
Verbena
Member since Sep 2016
507 posts
Posted on 6/8/17 at 4:49 pm to
quote:

Can a dealer give you a trade in value without seeing the car in person?


Would you buy a car without seeing it and driving it in person?
Posted by TigrrrDad
Member since Oct 2016
7122 posts
Posted on 6/8/17 at 10:34 pm to
I've done this with a few out of state trade ins. Always got a price via email with no problem and never had them try to change the deal when I got there. All were fairly new cars that were in excellent condition though.
Posted by Tigers4Lyfe
Member since Nov 2010
4505 posts
Posted on 6/9/17 at 12:48 pm to
Maybe, but I would guess they will side with caution and offer lower than what they may if they saw in person.
Posted by TigrrrDad
Member since Oct 2016
7122 posts
Posted on 6/9/17 at 10:16 pm to
Not really. I shop around a lot (find every dealer with the car I want within a 500 mile radius). I research the black book/nada/blue book values, etc. And I'm only dealing with the dealers who are giving me an excellent price on the new car, so it's not like they are making it look like I'm getting a good trade in value while they jack up the new car price. I'm sure it's more difficult if you're trading in an old car with issues. But trading in a car that is just a few years old and still looks new, they'll give you a true value to make a sale. Now if you get there and they find you misrepresented your car's condition...
I always clean the car up well and send LOTS of pics.

Also, I don't try to screw the dealer either. I had one trade with a crack n the muffler, but the exhaust system was all one piece - $1,700 to replace. I could have left it and hoped they didn't notice the sound it was making, but I replaced it after I had a deal made.
Informed the dealer and told them I was replacing it before the trade. They were fine with it. Honesty goes a long way.

The first couple times I did email trade-ins out of state, I was amazed at how easy it was and how quickly I got excellent deals compared to local dealers - far less hassle than going to a dealer in person.
This post was edited on 6/9/17 at 10:24 pm
Posted by BRL79
Member since Mar 2014
2972 posts
Posted on 6/10/17 at 2:33 pm to
quote:

They know what they can offer for it right? Going to the dealer is just a way to get me on the lot, right?

Would you agree on a price of a vehicle you're buying without seeing it in person and driving it?
Posted by LSUOFFSHORE
Madisonville,LA
Member since Nov 2007
522 posts
Posted on 6/10/17 at 6:04 pm to
Texas Direct Auto

Gave me $500 above any trade offer I received. Very easy to deal with.
Posted by Saint5446
Member since Jan 2014
823 posts
Posted on 6/10/17 at 10:12 pm to
Hey AUJim not sure where you live but in our other thread about the Pilots you mentioned you were stuck at like 34,900$ sale. I got 34,150$ at Honda of Covington + tax, ask for Daniel Green. They are a solid dealership.
Posted by AUjim
America
Member since Dec 2012
3663 posts
Posted on 6/11/17 at 7:23 am to
Thanks man-thats a pretty good price
Posted by yellowfin
Coastal Bar
Member since May 2006
97651 posts
Posted on 6/11/17 at 4:40 pm to
Most trades just go to the auction so they'll offer average auction price. They dont care about the details
Posted by Hamma1122
Member since Sep 2016
19830 posts
Posted on 6/11/17 at 7:35 pm to
I've done this before so yes it's possible
Posted by SuperSaint
Sorting Out OT BS Since '2007'
Member since Sep 2007
140462 posts
Posted on 6/11/17 at 7:58 pm to
quote:

my daughter's car when she was away at college. She took pics
pics?
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