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Posted on 6/4/21 at 5:55 pm to Speckhound
quote:
I used Relief Windows about 10 years ago. Brandon and his peeps are first class. No issues whatsoever.
Relief Windows...
I used them 2 years ago...outstanding customer service...windows warrantied for life...also did siding soffit and facia...I'm saving big time monthly on heating and cooling...
Posted on 6/4/21 at 5:56 pm to LSU Wayne
Do a search, lots of threads on this. My vote is Relief or Acadian, with an absolute NO to Pella. I have used all 3.
Posted on 6/4/21 at 6:18 pm to Kracka
quote:
Man, I just ordered windows from WW this week... Almost everyone I asked recommended them.
Yeah the installer no showed one day (said he got caught up with another job.... ok fine).... then showed up 9 hours late the next scheduled day (mind you he had scheduled for around noon).... i told him that i didn't want it done since it was the termite swarming season... he breaks the window out... termites fly in... he replaced the window but left tons of glass in the carpet....this was my kids bedroom.... he got mad at me that i refused to sign the paperwork. I sent the photos to the manager or whoever was in charge and thats when they offered me a refund and to replace another window for me if i wanted. I hope everyone involved got fired and that dude who replaced my window got deported.
Posted on 6/4/21 at 6:27 pm to Kracka
quote:
Man, I just ordered windows from WW this week... Almost everyone I asked recommended them.
Prepare thy anus
Posted on 6/4/21 at 6:50 pm to Speckhound
quote:
I used Relief Windows about 10 years ago. Brandon and his peeps are first class. No issues whatsoever.
+1
We used Relief Windows a year after the flood. No issues at all (they even fixed a frame the builder had jacked up when the house was built in the 80's, no extra charge). Since then we had only one issue where a rock from a mower chipped a window and they came out and replaced the whole panel for free.
Posted on 6/4/21 at 6:53 pm to LSUcajun77
quote:The intersection of two of the best old guard commercials-
LAS has done work on my house.
“Put this man to work!”
&
“Fight the Uglies”
Starring Vincent Macaluso (I think)
Posted on 6/4/21 at 6:56 pm to LSU Wayne
I signed a contract with power hg. I was prepared to send the guy home when I saw him pull up (judging a book by the cover) but the guy was actually pretty genuine and low pressure. Had a good bag of demo products. Lifetime warranty on labor and materials. He had a good demo on the window efficiency which was actually pretty impressive.
Can’t speak to what they are going to deliver but I walked away feeling like I got a good enough deal for the product quality.
$0 money due until they install but install is 12 weeks out. He did mention that they had a customer who’s windows were on the ship that got stuck in the Suez Canal.
Can’t speak to what they are going to deliver but I walked away feeling like I got a good enough deal for the product quality.
$0 money due until they install but install is 12 weeks out. He did mention that they had a customer who’s windows were on the ship that got stuck in the Suez Canal.
This post was edited on 6/4/21 at 6:57 pm
Posted on 6/4/21 at 7:07 pm to WhiskeyThrottle
Hmm, ours (Acadian) came from Arkansas.
Posted on 6/4/21 at 7:18 pm to ELLSSUU
make sure your new windows meet the windstorm design requirement specified in your insurance coverage. An improper spec blown out could deny your settlement.
Posted on 6/4/21 at 10:30 pm to WhiskeyThrottle
quote:
He did mention that they had a customer who’s windows were on the ship that got stuck in the Suez Canal.
Less than 0% chance this is true
Posted on 6/5/21 at 5:42 am to dupergreenie
X2 for Window World being shite. We used them about 5 years ago, it took 7 different trips out, a couple of no shows, to install 7 windows because they had mismeasured and reordered our windows.
They showed up the first time and 3 of the 7 were correct, the last 4 were the wrong size. They remeasured and reordered, came back and they still were wrong. Remeasured and “reordered”, except they didn’t, they sent 3 different installers 3 more times, each time with the same wrong windows because they thought the crew before was wrong. They remeasured and reordered again, all 4 windows were the same size, came out again and only 2 of the remaining 4 fit.
Keep in mind that each trip out my wife was having to take time off of work. They’d often call and say they’d be there at 10am then not show up until 4pm. She took time off 9 times over the course of 2 months to get these installed. Management was shite and would never call us back, it wasn’t until we refused to pay the remaining balance that they called, and even then they’d take no blame or no offer to help. We never paid.
They showed up the first time and 3 of the 7 were correct, the last 4 were the wrong size. They remeasured and reordered, came back and they still were wrong. Remeasured and “reordered”, except they didn’t, they sent 3 different installers 3 more times, each time with the same wrong windows because they thought the crew before was wrong. They remeasured and reordered again, all 4 windows were the same size, came out again and only 2 of the remaining 4 fit.
Keep in mind that each trip out my wife was having to take time off of work. They’d often call and say they’d be there at 10am then not show up until 4pm. She took time off 9 times over the course of 2 months to get these installed. Management was shite and would never call us back, it wasn’t until we refused to pay the remaining balance that they called, and even then they’d take no blame or no offer to help. We never paid.
Posted on 6/5/21 at 6:02 am to LSU Wayne
Try Hoffman's Windows, (225) 603-8966.
Posted on 6/5/21 at 7:08 am to Guzzlingil
In east Texas and northwest Louisiana, I recommend All Seasons Window & Door MFG, Inc. They measure to the nth degree and manufacture the windows at their plant in Texas.
They did a great job replacing all our windows and a door years ago. Recently, they replaced a sliding patio door for a friend, and they just replaced all windows in our neighbor's house.
Showed up when they said, did a professional job, and price was reasonable.
They did a great job replacing all our windows and a door years ago. Recently, they replaced a sliding patio door for a friend, and they just replaced all windows in our neighbor's house.
Showed up when they said, did a professional job, and price was reasonable.
Posted on 6/5/21 at 9:38 am to LSU Wayne
I used Acadian and am very happy. Quality windows, installers were prompt, professional, and all spoke English well even though they spoke Portuguese to each other. The price was about 500$ more than WW but had a far better warranty and windows were much better quality than WW so we went Acadian
Posted on 6/5/21 at 11:12 am to LSU Wayne
Some tips
The only thing that really matters down here in the south is the level of loe in the glass. That controls 90% of the performance you will actually notice in our cooling climate. You want to see the lowest solar heat gain possible.That and wood or capped wood, not being ideal due to humidity.
After that, the only other thing that really matters is the installation warranty, windows themselves rarely ever fail for a warranty related reason, unless we are talking $85 plygem contractor specials or something. So anyone can show you a manufacturers lifetime warranty, manufacturers don't give a shite, the products are tested to astm standards, 99.999% of all window issues are installation or structure related; in the first 2 paragraphs, there will be a exclusion for workmanship or installation related issues.
So the warranty with the installer is what matters, not the company that you bought the windows from, or the company that made the windows, the company that is installing the windows. And if that installer is a sub, good luck with that.
The only thing that really matters down here in the south is the level of loe in the glass. That controls 90% of the performance you will actually notice in our cooling climate. You want to see the lowest solar heat gain possible.That and wood or capped wood, not being ideal due to humidity.
After that, the only other thing that really matters is the installation warranty, windows themselves rarely ever fail for a warranty related reason, unless we are talking $85 plygem contractor specials or something. So anyone can show you a manufacturers lifetime warranty, manufacturers don't give a shite, the products are tested to astm standards, 99.999% of all window issues are installation or structure related; in the first 2 paragraphs, there will be a exclusion for workmanship or installation related issues.
So the warranty with the installer is what matters, not the company that you bought the windows from, or the company that made the windows, the company that is installing the windows. And if that installer is a sub, good luck with that.
This post was edited on 6/5/21 at 11:13 am
Posted on 6/5/21 at 11:13 am to Kracka
quote:
Man, I just ordered windows from WW this week... Almost everyone I asked recommended them.
I used them for 28 windows about 10 years ago and they did a great job. From what I hear, they’ve dropped off in the last 2 years or so.
Posted on 6/5/21 at 12:30 pm to LSU Wayne
Tommy’s installing wincore 5400’s. Fine replacement window. Great guy.
Posted on 6/5/21 at 8:42 pm to LSU Wayne
I think windows are 6 months out. I’m replacing the windows on some townhouses I manage and they told me it will take that long to ship
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