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LouisianaLady
USA Fan
Baton Rouge, LA
Member since Mar 2009
69985 posts

re: What's going on with Waitr?
quote:

Not only do they mark up the cost of the food when ordering through their app (vs. the advertised menu price from the restaurant), they also charge an inflated delivery fee.


Well from the topic this thread is about, it doesn't sound like they mark up the cost of the food. The restaurant is doing that to offset their costs (understandably).

Beyond that, I don't know why you wouldn't expect a delivery fee. It is a business that has to make a profit. Pizza delivery is $3.95. Waitr is $5.

I think the restaurants have a legit gripe here if Waitr is increasing their % they take out + no longer allowing increased menu prices. Customers, however, complaining that it costs a premium to get restaurant food delivered are silly. And I say that as someone who rarely orders Waitr due to the cost.


bigberg2000
LSU Fan
houston, from chalmette
Member since Sep 2005
61548 posts

re: What's going on with Waitr?
quote:

Beyond that, I don't know why you wouldn't expect a delivery fee. It is a business that has to make a profit. Pizza delivery is $3.95. Waitr is $5.


Agree. You should definitely expect a fee. Thats the whole point.

I dont understand how they arent making money. Even if they just collected the $5 delivery fee. I mean all they really do is provide the app and pay the drivers. They dont pay for the food or any of the restaurants costs. After that and charging the establishment a percentage they cant turn a profit?


Harry Caray
Houston Astros Fan
Denial
Member since Aug 2009
17098 posts

re: What's going on with Waitr?
quote:

I dont understand how they arent making money. Even if they just collected the $5 delivery fee. I mean all they really do is provide the app and pay the drivers. They dont pay for the food or any of the restaurants costs. After that and charging the establishment a percentage they cant turn a profit?

Companies try to turn profits. Companies that are sold to investors do everything in their power to make more profits than the year before. That's called corporate greed and it almost always makes the company/product shitty


Mingo Was His NameO
LSU Fan
DFW/NELA
Member since Mar 2016
11916 posts

re: What's going on with Waitr?
quote:

Companies try to turn profits. Companies that are sold to investors do everything in their power to make more profits than the year before. That's called corporate greed and it almost always makes the company/product shitty


This isn't really true, particularly in the tech industry.


remax_joe
LSU Fan
Member since Sep 2015
170 posts

re: What's going on with Waitr?
TILLMAN JUST SIGNED RUSS WESTBROOK YOU THINK HE’S WORRIED ABOUT WAITR??


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MetrySaint24
Tulane Fan
Metairie
Member since Nov 2018
179 posts

re: What's going on with Waitr?
I asked about that specifically and they sent me an email saying you could in fact use the pictures just not for another delivery service.


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Gris Gris
LSU Fan
OTIS!NO RULES FOR SAUCES ON STEAK!!
Member since Feb 2008
39953 posts

re: What's going on with Waitr?
I’ve never used it. Sounds like small restaurants may have trouble staying in.


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USA
Member since 2001
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jmarto1
LSU Fan
Houma, LA/ Las Vegas, NV
Member since Mar 2008
23811 posts

re: What's going on with Waitr?
I started a thread on the OT for this and I've been dealing with it. They are moving restaurants to a sliding scale based on sales. The percentage is taken on the "after tax" price and not the "pre tax" price. They are also passing on credit card fees to the restaurants. They originally did not allow you to raise the prices and pass the costs on to the customer. We were able to do it because we did it to all to go orders and did not put Wait at a competitive disadvantage with other DPS.


bigberg2000
LSU Fan
houston, from chalmette
Member since Sep 2005
61548 posts

re: What's going on with Waitr?
quote:

They are also passing on credit card fees to the restaurants.


This seems like horse shite. They are doing the transaction so should pay the fee.


MetrySaint24
Tulane Fan
Metairie
Member since Nov 2018
179 posts

re: What's going on with Waitr?
This is my biggest issue with what they are doing.


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BilJ
Kansas State Fan
DANGA ZONE
Member since Sep 2003
145922 posts

re: What's going on with Waitr?
yeah passing off the CC fees is the part I'd be pretty be livid about


Ljcoonass
LSU Fan
Baton Rouge
Member since Oct 2013
49 posts

re: What's going on with Waitr?
Group ordering is another problem with all of the Delivery App services as well. Large orders coming in to a restaurant can put stress on a kitchen that could cause longer ticket times for dine in customers, resulting in weaker tips.

Why should the driver who is only delivering the $300+ order not have to share any tips with the restaurant.





t00f
New Orleans Saints Fan
Eating Stein’s Deli in the zone
Member since Jul 2016
29506 posts

re: What's going on with Waitr?
On a better note stores can now deliver alcohol to residences now.


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LSUlefty
LSU Fan
Youngsville, LA
Member since Dec 2007
20298 posts

re: What's going on with Waitr?
Deanos in Lafayette is charging an additional 4% for CCs.


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