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What's going on with Waitr?
Posted on 7/10/19 at 6:52 am
Posted on 7/10/19 at 6:52 am
Typical corporate greed crap? 1st the layoffs and now restaurants are pulling out because of higher rates.
11
Posted on 7/10/19 at 7:04 am to LSUlefty
Wall Street making the calls vs actual people that can read whats going on locally
Posted on 7/10/19 at 7:39 am to LSUlefty
It's a typical one person says the sky is falling and then everyone else has to get on social media and say the sky is falling SOOO much worse than the previous person said the sky was falling. Their rates are still significantly less than Uber Eats, GrubHub, Door Dash and Postmates. They started locally at 6%. Uber Eats tried to start locally at 40%. People locally are flipping out because they remember 6%. 25% max will still make them extremely competitive nationally. So, basically, they're more concerned with a national picture than just a South LA market.
Posted on 7/10/19 at 7:39 am to LSUlefty
Friend of mine owns a restaurant and said dealing with them is a complete hassle. He didn't go into details, but he said if he wasn't close to a large office building where a lot of people use Waitr for lunch, he'd drop them. As of now, he said it's cheaper for him to use them than hire his own delivery drivers.
Posted on 7/10/19 at 7:45 am to LSUlefty
quote:
Typical corporate greed crap? 1st the layoffs and now restaurants are pulling out because of higher rates.
You have shareholders to hold you accountable now too. If the stock continues to dip, I may buy back in around $5 flat.
Posted on 7/10/19 at 7:46 am to The Spleen
I’ve never used them so how does the extra cost work? Can the restaurants not add that to their to go charge?
If they were truly at 6% then that is obviously not sustainable.
I’m guessing it’s not as easy as $10 for the meal and 40% cost so $14 plus tip?
If they were truly at 6% then that is obviously not sustainable.
I’m guessing it’s not as easy as $10 for the meal and 40% cost so $14 plus tip?
Posted on 7/10/19 at 7:52 am to baldona
quote:
I’m guessing it’s not as easy as $10 for the meal and 40% cost so $14 plus tip?
I’ve never used them, so I may be wrong...but isn’t the customer already paying a fee for using Waitr? So the $10 meal is already $15, if you add the $4 wouldn’t it be $19?
Posted on 7/10/19 at 7:54 am to LSUlefty
Greed. 15%. Lol GTF outta here. Restaurants would never be able to sustain that.
Posted on 7/10/19 at 7:55 am to baldona
Not quite.
The percentage is what is taken from the delivery service. Someone buys a $10 entree from a restaurant. The person pays Waitr for the entree. The next day, Waitr direct deposits $6 into the restaurants account, and they keep the 40% or $4. This is how the Waitr/Restaurant relationship works. All of the other fees just go to Waitr.
The only thing that bothers me about the new user agreement is controlling prices. Restaurants should be able to charge whatever they want. If a customer doesn't want to pay marked up prices for delivery, then that's their decision. It shouldn't be in Waitr's control and is BS.
The percentage is what is taken from the delivery service. Someone buys a $10 entree from a restaurant. The person pays Waitr for the entree. The next day, Waitr direct deposits $6 into the restaurants account, and they keep the 40% or $4. This is how the Waitr/Restaurant relationship works. All of the other fees just go to Waitr.
The only thing that bothers me about the new user agreement is controlling prices. Restaurants should be able to charge whatever they want. If a customer doesn't want to pay marked up prices for delivery, then that's their decision. It shouldn't be in Waitr's control and is BS.
Posted on 7/10/19 at 7:57 am to baldona
But also, 40% is Uber Eats. Waitr went from 6% to 15% and now to a tiered structure of 15-25%. Still significantly under Uber Eats.
Posted on 7/10/19 at 8:22 am to LSUlefty
I don't know a soul outside of Louisiana that uses Waitr. They were first to the market, but the dozens of people I know that use these services all over the country uses Grubhub, Postmates, Uber eats, etc.
Posted on 7/10/19 at 8:34 am to Mingo Was His NameO
Waitr seems to be more established in my area of Birmingham than the other services. I live out in the suburbs though, so it may be different downtown.
Grubhub only has 3 or 4 restaurants around me. Not sure about Postmates or Uber Eats. I don't have those apps.
Grubhub only has 3 or 4 restaurants around me. Not sure about Postmates or Uber Eats. I don't have those apps.
Posted on 7/10/19 at 8:37 am to The Spleen
quote:
Waitr seems to be more established in my area of Birmingham than the other services. I live out in the suburbs though, so it may be different downtown.
I'm sure that it's used other places, it's a public company. I'm just sharing I don't think they really have as much market share as the people in Louisiana may think since the company is from there.
Posted on 7/10/19 at 8:48 am to BrianFlanagan
quote:
The only thing that bothers me about the new user agreement is controlling prices. Restaurants should be able to charge whatever they want. If a customer doesn't want to pay marked up prices for delivery, then that's their decision. It shouldn't be in Waitr's control and is BS.
That's the issue. People (who aren't morons) aren't complaining about the fee; they are complaining that Waitr forbids the restaurants from passing the cost forward to the customer. If a restaurant has a dish on the menu for $20, they must charge $20 when purchased through Waitr, even though Waitr is taking a substantial percentage. There are theoreticals in which a restaurant would be forced to lose money on low markup dishes.
If Waitr simply allowed restaurants to bump their pricing on their Waitr menu, the overwhelming majority of the angst would go away.
Posted on 7/10/19 at 8:51 am to Joshjrn
quote:
If Waitr simply allowed restaurants to bump their pricing on their Waitr menu, the overwhelming majority of the angst would go away.
I've also seen a restaurant owner upset with the new terms that the pictures, which the owners had to pay for, are legally owned by Waitr and cannot be used by the restaurant anymore.
Posted on 7/10/19 at 8:54 am to Joshjrn
quote:
If a restaurant has a dish on the menu for $20, they must charge $20 when purchased through Waitr, even though Waitr is taking a substantial percentage.
This is completely asinine. Is Tillman the one making these decisions or does Waitr have its own CEO?
Posted on 7/10/19 at 8:57 am to Mingo Was His NameO
No Waitr in Fort Worth.
Our preferences in order:
1) Favor (who will pick up anything, not just food)
2) Grubhub
3) UberEats
Our preferences in order:
1) Favor (who will pick up anything, not just food)
2) Grubhub
3) UberEats
Posted on 7/10/19 at 8:59 am to Janky
quote:
This is completely asinine. Is Tillman the one making these decisions or does Waitr have its own CEO?
Waitr has it's own CEO, Chris Meaux, who is also the creator and founder. Tillman was basically the financial arm behind the purchase of Waitr. I'm sure he still has some input but he doesn't directly oversea operations.
Posted on 7/10/19 at 9:06 am to Janky
Chris is still the CEO
Posted on 7/10/19 at 9:07 am to yellowfin
Really. Didn't know that.
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