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re: Provisions on Perkins - Happy Hour bait and switch warning

Posted on 8/23/19 at 8:04 am to
Posted by Y.A. Tittle
Member since Sep 2003
111637 posts
Posted on 8/23/19 at 8:04 am to
quote:

Happy Hour actually only applies to Mixed Drinks which they define as drinks having no more than two ingredients.


Better not accept that squeeze of lime in your gin and tonic, huh?
Posted by Not Cooper
Member since Jun 2015
5051 posts
Posted on 8/23/19 at 8:08 am to
quote:

1. The Manager admits that multiple people have taken issue with this since they started the new Happy Hour policy and management has not done anything about it. Even though he recognizes it is an issue. I point out that he is “management” and maybe he should talk to the Owners. He had no answer to that. I ask further if he thinks this policy is sustainable or does he think that I will be coming back?

This is such a shitty attitude for a restaurant manager to take, and unfortunately I've encountered several of them. They just say "Yeah I know it's shitty" and then do nothing about the issue. Take responsibility for your bartenders mistake that he should've warned you of what their happy hour includes, offer to fix the bill, apologize for the inconvenience and move on.
Posted by LSUBoo
Knoxville, TN
Member since Mar 2006
104448 posts
Posted on 8/23/19 at 8:55 am to
quote:

Mixed Drinks which they define as drinks having no more than two ingredients.


Well, that's about the only thing they got right.
Posted by lsu2006
BR
Member since Feb 2004
40148 posts
Posted on 8/23/19 at 9:06 am to
I've heard too many negative things about this place. I've never been and not sure I ever will on my own accord. What a joke.
Posted by BilJ
Member since Sep 2003
163101 posts
Posted on 8/23/19 at 9:09 am to
quote:

$5 cocktails is a decent happy hour.



a $5 cocktail sure...$5 for basic 2 ingedient drinks with well liquor...nah
Posted by LSUBoo
Knoxville, TN
Member since Mar 2006
104448 posts
Posted on 8/23/19 at 9:11 am to
quote:

a $5 cocktail sure...$5 for basic 2 ingedient drinks with well liquor...nah


Agreed.
Posted by t00f
Not where you think I am
Member since Jul 2016
102351 posts
Posted on 8/23/19 at 9:18 am to
Example, two places I get happy hour old fashioned from:

Cure: $6
Sala (Lakeview) $5

I do think they call them "classic cocktails"
Posted by ragincajun77
Member since Jul 2019
911 posts
Posted on 8/23/19 at 9:20 am to
quote:

UPDATE. They just went from 5 stars to 1. I would give them less but I can't. These idiots started advertising a new Happy Hour that includes "$5 cocktails." There is a sign at the street that says $5 cocktails and a PAINTED sign on the wall at the corner of the bar where I sat that says $5 Cocktails. I drink three well brand Bourbon Old Fashions and get the bill. $25. What the hell? Manager comes over and explains that the $5 Happy Hour only applies to "mixed drinks". I ask him what the sign that is literally a foot away says and he admits "yeah that's a problem". Yes, he deducted my bill to $15 but says the policy remains. A "mixed drink" is $5 and an actual cocktail is an upcharge even though the signage says "$5 cocktails". I can't deal with a bipolar restaurant. I am out.


Is this your review on yelp?
Posted by AbitaFan08
Boston, MA
Member since Apr 2008
27902 posts
Posted on 8/23/19 at 9:23 am to
Provisions is the place that took over the old Galatoire's, right?

I remember when that went up. The first thing I noticed was they closed off the patio (idiotic) and I immediately thought "yeah, there's no way that place survives." Sounds like I'll end up being right on that one.
Posted by LSU fan 246
Member since Oct 2005
90567 posts
Posted on 8/23/19 at 9:26 am to
I think it's a safe bet
Posted by El Magnifico
La casa de tu mamá
Member since Jan 2014
7017 posts
Posted on 8/23/19 at 9:34 am to
quote:

if I ordered a drink that wasn’t included, the bartender would always say something
Yeah and usually the server or bartender will suggest you upgrade if you haven't fully taken advantage of the happy hour i.e. bigger beer, extra cocktail etc.
Posted by cgrand
HAMMOND
Member since Oct 2009
50784 posts
Posted on 8/23/19 at 9:47 am to
quote:

Well, that's about the only thing they got right.

not really
"mixed drink" is not a thing in bar vocabulary.
a highball is a liquor and one mixer; ie: bourbon & coke.
a cocktail is a multi-ingredient concoction; ie: old fashioned.
Posted by NOLA Tiger
New Orleans
Member since Sep 2006
844 posts
Posted on 8/23/19 at 9:49 am to
The happy hour old fashioned at Barrel Proof does specify Old Grand Dad
Posted by Breauxsif
Member since May 2012
23207 posts
Posted on 8/23/19 at 10:05 am to
The bartender actually used the “I only work here line”

Sounds like you were dealing with a snowflake.
Posted by NOLA Tiger
New Orleans
Member since Sep 2006
844 posts
Posted on 8/23/19 at 10:20 am to
Can you imagine a New Orleans bar/restaurant including cocktails in their happy hour offerings and up charging an Old Fashioned?
Posted by jbgleason
Bailed out of BTR to God's Country
Member since Mar 2012
20381 posts
Posted on 8/23/19 at 10:27 am to
quote:

Can you imagine a New Orleans bar/restaurant including cocktails in their happy hour offerings and up charging an Old Fashioned?


I did run into a Happy Hour in Dallas where it was "$3 Domestics" for beer. I ordered a Shiner Bock and the guy said it wasn't on the Happy Hour. I replied that not only was it a domestic but that it was made IN TEXAS. He laughed and said something about that being an issue and gave me one for free.

Which kind of goes along with this thread. He handled it the right way. Not the giving me a beer part but the letting me know it wasn't included part.
Posted by t00f
Not where you think I am
Member since Jul 2016
102351 posts
Posted on 8/23/19 at 10:38 am to
quote:

Can you imagine a New Orleans bar/restaurant including cocktails in their happy hour offerings and up charging an Old Fashioned?


I'd be hard pressed to name one that I goto.

That said I don't expect the full treatment on a happy hour old fashioned.
Posted by arseinclarse
Member since Apr 2007
35469 posts
Posted on 8/23/19 at 10:39 am to
quote:

Can you imagine a New Orleans bar/restaurant including cocktails in their happy hour offerings and up charging an Old Fashioned?


Most established places have it printed on their "happy hour" menus what's included.

quote:

HAPPY HOUR Monday-Friday @ 3-7 PM All Dips & Snacks $5 | $5 Featured Wines by the Glass | $3 Craft Beers


quote:

$3 - $6 from 3 - 6 pm BarBar's Snacks Shrimp & Tasso Corndog (each) 3 Smokey Pulled Pork Taco 4 Crawfish Boil Chicken on a Stick (each) 3 Chef's Gumbo 6 BarBar's Sips Abita Amber Draft 3 CP Chardonnay, Merlot, Cabernet 4 Serenello Prosecco 4 Well Highballs 4 BarBar's Punch 5 Taylor Bird Sazerac 6 Tom Collins (Vodka or Gin) 6


quote:

Anguria $5 Vodka, Watermelon, Lime, Mint Domestic Beers $5 Bud, Bud Light, Miller Light, Dixie Light Well Cocktails $5 Vodka, Gin, Rum, Bourbon, Tequila
Posted by Ed Osteen
Member since Oct 2007
59343 posts
Posted on 8/23/19 at 10:56 am to
So what does a coke and this mystery well bourbon normally run at? $7-8 for some well shite when it's not happy hour? Good luck Provisions, sounds like you'll need it
Posted by NOLA Tiger
New Orleans
Member since Sep 2006
844 posts
Posted on 8/23/19 at 11:01 am to
I'm trying to remember the last time I was in a happy hour environment and the bartender/server didn't make me aware of the details and didn't push me to squeeze in another drink before it ended.
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