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Do any fast casual food chains still have not awful service?
Posted on 11/21/23 at 11:36 am
Posted on 11/21/23 at 11:36 am
I live right by a Chipotle so pop in probably 2-3 times a week. It is astonishing how far out of the way people go to avoid acknowledging a customer exists. I'll stand three feet in front of them at the line while they look down, look away, run to the back, talk to their coworkers, start cleaning. Literally anything other than looking at a customer and saying "hey there, I'll get you in just a minute".
I'll literally stand there as the only person in the store for 2-3 minutes while five employees walk around slowly ignoring me. Maybe I'm misremembering how things were 10-20 years ago but I swear customer service has fallen off a cliff.
I'll literally stand there as the only person in the store for 2-3 minutes while five employees walk around slowly ignoring me. Maybe I'm misremembering how things were 10-20 years ago but I swear customer service has fallen off a cliff.
26
Posted on 11/21/23 at 11:37 am to Thundercles
CFA, just went for lunch and perfect as always.
Posted on 11/21/23 at 11:38 am to Thundercles
Just go back there and start making your own burrito and you'll get their attention.
Posted on 11/21/23 at 11:38 am to Thundercles
Just go make the food yourself at that point
Posted on 11/21/23 at 11:39 am to Thundercles
You could simply state "Hey I'd like to order some food" instead of standing around all awkward... Just a thought. These aren't very motivated people so if you state your intentions they will go along.
This post was edited on 11/21/23 at 11:40 am
Posted on 11/21/23 at 11:39 am to Thundercles
I live in Utah.
Fast food service here is impeccable.
My wife and I laugh about it after being in New Orleans for years. A bunch of aspirational, LDS teens work at these places.
Fast food service here is impeccable.
My wife and I laugh about it after being in New Orleans for years. A bunch of aspirational, LDS teens work at these places.
This post was edited on 11/21/23 at 11:45 am
Posted on 11/21/23 at 11:40 am to Thundercles
quote:
Do any fast casual food chains still have not awful service?
No.
Don't get me started about getting the order right.
Posted on 11/21/23 at 11:41 am to Thundercles
CFA still is the gold standard for me, as long as you're going to an actual restaurant and not one built into a mall or student union or something.
Posted on 11/21/23 at 11:42 am to Clyde Tipton
quote:
Don't get me started about getting the order right.
I used to get Plucker's off Doordash as I couldn't bear to go there and wait in the crowds anymore and invariably they would just not read the very clear ticket and leave off an item or two.
Posted on 11/21/23 at 11:46 am to Thundercles
CFA as long as you don't mind soggy over hyped chicken.
Posted on 11/21/23 at 11:46 am to Thundercles
I guess this is an advantage of Door Dash, someone else has to go through that crap in your place.
I haven't had a negative fast-food service experience in a while here in SD. The best fast food service I've ever experienced was in Seattle.
I haven't had a negative fast-food service experience in a while here in SD. The best fast food service I've ever experienced was in Seattle.
This post was edited on 11/21/23 at 11:48 am
Posted on 11/21/23 at 11:50 am to Goldrush25
Culvers is good.
Order taker standing erect at register with a cheerful "Can I help you?" and they bring your order to the table.
Order taker standing erect at register with a cheerful "Can I help you?" and they bring your order to the table.
Posted on 11/21/23 at 11:50 am to Thundercles
quote:
I live right by a Chipotle so pop in probably 2-3 times a week
Posted on 11/21/23 at 11:56 am to Thundercles
Not sure. I’d rather stop at a gas station and get a protein bar and Gatorade than go to one of these places.
Posted on 11/21/23 at 11:57 am to Thundercles
quote:
Chipotle so pop in probably 2-3 times a week.
Why?
Posted on 11/21/23 at 11:58 am to Thundercles
Chipotle is terrible.
Moe’s is better.
Moe’s is better.
Posted on 11/21/23 at 11:58 am to Thundercles
quote:
I live right by a Chipotle so pop in probably 2-3 times a week
quote:Imagine continuing to support a business that ignores you.
I'll literally stand there as the only person in the store for 2-3 minutes while five employees walk around slowly ignoring me
Posted on 11/21/23 at 12:00 pm to Thundercles
Jimmy Johns always seems pretty good as far as employees are concerned. Sure, they're probably stoned, but they make a quick sandwich and keep the line moving.
Posted on 11/21/23 at 12:02 pm to Thundercles
quote:
I'll literally stand there as the only person in the store for 2-3 minutes while five employees walk around slowly ignoring me
Ah yes. I can picture it vividly.
Posted on 11/21/23 at 12:03 pm to BabyTac
quote:
Not sure. I’d rather stop at a gas station and get a protein bar and Gatorade than go to one of these places
well, you just enjoy your mass produced protein bar and jar of sugar water colored with dye.
I'm not sure thats any better than eating at Chiles.
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