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Started By
Message
Best banking customer service
Posted on 11/23/21 at 7:25 am
Posted on 11/23/21 at 7:25 am
What bank offers the best service for a basic checking account?
When I call a bank, I want to talk to a person pretty much immediately, not a computer. Is there such thing anymore or is that a thing of the past?
When I call a bank, I want to talk to a person pretty much immediately, not a computer. Is there such thing anymore or is that a thing of the past?
16
Posted on 11/23/21 at 7:33 am to FinleyStreet
Charles Schwab gets my vote. “Hi, this is Nancy in Denver, how can I help you today?”
Posted on 11/23/21 at 7:40 am to FinleyStreet
I bank with a regional bank and have my own banker assigned to my account. I call her on her cell whenever I need something.
Posted on 11/23/21 at 7:42 am to FinleyStreet
Whichever one you have the most money in
Posted on 11/23/21 at 8:06 am to FinleyStreet
USAA is great.
Posted on 11/23/21 at 8:10 am to TheWiz
quote:
USAA is great.
How do you get cash out of it? ATM?
Posted on 11/23/21 at 9:00 am to FinleyStreet
This is why community banks still exist.
Posted on 11/23/21 at 10:57 am to FinleyStreet
Evangeline Bank
Campus Federal
USAA
Campus Federal
USAA
Posted on 11/23/21 at 10:58 am to FinleyStreet
I know you are going to laugh, but campus federal has been great to me for almost 30yrs.
Posted on 11/23/21 at 4:16 pm to TheWiz
quote:
USAA is great.
Seconded.
To answer a previous poster, I've never had a problem finding an Allpoint ATM to take out money. USAA also reimburses a certain amount of ATM fees each month if you have to go out-of-network in a pinch.
The only person who might be frustrated is someone who has to deposit money regularly.
Posted on 11/23/21 at 10:29 pm to tduecen
quote:
Whichever one you have the most money in
Bank of America will still treat you like a hobo who just fell off a freight train. After being with BofA for all of my adult life, I’m finally working to extricate myself from their web. I’ve always used a local bank where I had a contact for fast money real estate deals. But BofA is where I’ve done the majority of my regular banking transactions. I just got used to their excellent online banking services. But God help you if you have an issue. Platinum status means nothing. You’ll still have to stay on hold for two hours to speak to an actual (somewhat) human being!
Posted on 11/23/21 at 10:54 pm to FinleyStreet
Anybody but Citibank. Tried to open a high yield savings account with them to park the money we made from selling our house this summer. Because we just moved into a rental house they couldn't verify my wife's address and closed the account. They easily took the deposit via ACH transaction from Capital One, but say they can only send a check for the refund. My address was verified, but the address was incorrect and I've been jumping through hoops to verify my correct address now.
Posted on 11/24/21 at 12:11 am to FinleyStreet
Why anyone would want to talk to a person at a bank is beyond me. I’ve gone 15 years without stepping foot inside one.
I’ll take having all my banking needs available at my fingertips all day every day.
I’ll take having all my banking needs available at my fingertips all day every day.
Posted on 11/24/21 at 5:47 am to Willie Stroker
quote:
Why anyone would want to talk to a person at a bank is beyond me. I’ve gone 15 years without stepping foot inside one.
I don't want to call the bank for any reason ever. But when my debit card (which I never use) gets hacked repeatedly, and I have to go through an automated system and then sit on hold for an hour, well that shite gets pretty old.
Posted on 11/24/21 at 7:21 am to FinleyStreet
Bancorp South is awesome in my area
Posted on 11/24/21 at 7:38 am to FinleyStreet
Go to a credit union instead of a bank
Posted on 11/24/21 at 10:11 am to TDsngumbo
quote:
To answer a previous poster, I've never had a problem finding an Allpoint ATM to take out money. USAA also reimburses a certain amount of ATM fees each month if you have to go out-of-network in a pinch.
Posted on 11/25/21 at 10:01 am to TheWiz
Bank of Zachary. ask for Josh Prejean. A person will always answer and their on line banking is super. Anything you can do to keep money invested locally is a plus.
Posted on 11/29/21 at 3:20 pm to FinleyStreet
fastcard customer service is the best from my experience
Posted on 11/30/21 at 4:19 pm to FinleyStreet
I have an account with Keesler FCU and love it. Great staff at every location and never on hold longer than 1 minute to talk to a rep
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