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When did eBay change their payment policy?

Posted on 1/8/21 at 12:35 pm
Posted by LSUAlum2001
Stavro Mueller Beta
Member since Aug 2003
47165 posts
Posted on 1/8/21 at 12:35 pm
Selling a nice Ping G410 driver.

Some guy with 1 prior feedback wins it. A few days pass and he asks for a tracking number. I log in and eBay still says payment hasn't been received, but he says he used PayPal and it's pending.

I call eBay up and this is what they say: I have to ship the driver, and have him receive it, before Paypal releases his $300 to me.

WTF?
This post was edited on 1/8/21 at 12:36 pm
Posted by LegendInMyMind
Member since Apr 2019
55099 posts
Posted on 1/8/21 at 12:36 pm to
How long have you been selling on Ebay under the current account?
This post was edited on 1/8/21 at 12:37 pm
Posted by Byron Bojangles III
Member since Nov 2012
51826 posts
Posted on 1/8/21 at 12:37 pm to
fraud protection dude.

the money is held until he says he received the goods he purchased.

you better make sure you have a tracking # that shows it was delivered because if not he can claim he never got it and get his money back.
This post was edited on 1/8/21 at 12:38 pm
Posted by dyslexiateechur
Louisiana
Member since Jan 2009
32312 posts
Posted on 1/8/21 at 12:37 pm to
Paging antique tiger....
Posted by LSUAlum2001
Stavro Mueller Beta
Member since Aug 2003
47165 posts
Posted on 1/8/21 at 12:37 pm to
quote:

How long have you been selling on Ebay under the current account?


A couple of years.
Posted by 3nOut
Central Texas, TX
Member since Jan 2013
29061 posts
Posted on 1/8/21 at 12:37 pm to
quote:


I call eBay up and this is what they say: I have to ship the driver, and have him receive it, before Paypal releases his $300 to me.

WTF?



somebody posted a few weeks ago about how this change affected him and how it was meant to drive the smaller seller out of business.
Posted by LegendInMyMind
Member since Apr 2019
55099 posts
Posted on 1/8/21 at 12:38 pm to
quote:

fraud protection dude.

the money is held until he says he received the goods he purchased.


That usually only applies to new sellers or sellers with poor feedback.

Unless they changed it, which they probably did.
This post was edited on 1/8/21 at 12:39 pm
Posted by Ron Popeil
Mississippi coast
Member since Nov 2018
773 posts
Posted on 1/8/21 at 12:38 pm to
If you ship it through EBay using USPS, your funds will be released when the mailing label is scanned at the post office when you mail it.
Posted by Haystack
Member since Nov 2011
990 posts
Posted on 1/8/21 at 12:39 pm to
Its been that way for awhile. I think this usually happens to people who rarely sell items.
Posted by LSUAlum2001
Stavro Mueller Beta
Member since Aug 2003
47165 posts
Posted on 1/8/21 at 12:39 pm to
quote:

fraud protection dude.

the money is held until he says he received the goods he purchased.

you better make sure you have a tracking # that shows it was delivered because if not he can claim he never got it and get his money back.


I'm not going to ship it under those circumstances to a guy who just signed up for eBay on 12/19/2020.
Posted by LegendInMyMind
Member since Apr 2019
55099 posts
Posted on 1/8/21 at 12:41 pm to
quote:

I'm not going to ship it under those circumstances to a guy who just signed up for eBay on 12/19/2020.

The way it works is that PayPal has the money, but puts a hold on it until you ship the item. Once the item is shipped, not necessarily received by the buyer, the money is released to your account. You should be able to see on your PayPal account that the buyer has, in fact, paid.
Posted by soccerfüt
Location: A Series of Tubes
Member since May 2013
66030 posts
Posted on 1/8/21 at 12:42 pm to
quote:

A few days pass and he asks for a tracking number.
It's "a few days past".

Ewe knead two right mohr affectively
Posted by bluebarracuda
Member since Oct 2011
18269 posts
Posted on 1/8/21 at 12:42 pm to
quote:

somebody posted a few weeks ago about how this change affected him and how it was meant to drive the smaller seller out of business.


This is something completely different and what you're talking about is in no way correct

To the OP, they do this for PayPal accounts that are seldomly used. If you confirm the money is in your paypal account, but being held, then you have the money. You just need to make sure you ship the item with tracking. Once the package shows delivered, paypal will usually release the money within 24 hours
Posted by LSUAlum2001
Stavro Mueller Beta
Member since Aug 2003
47165 posts
Posted on 1/8/21 at 12:46 pm to
quote:

You should be able to see on your PayPal account that the buyer has, in fact, paid.


I see no pending payments.
Posted by CarRamrod
Spurbury, VT
Member since Dec 2006
57500 posts
Posted on 1/8/21 at 12:47 pm to
i got burned on Paypal once. Ordered a battery, not on ebay, paid with paypal. The ship it out of New Jersey. tracking number only had Baton Rouge on it, not my address. Tracking side it was delivered, nothing in my mail box, and when i submitted a claim with paypay, they said since the tracking said it was delivered Im out of luck.
Posted by LSUAlum2001
Stavro Mueller Beta
Member since Aug 2003
47165 posts
Posted on 1/8/21 at 12:48 pm to
quote:

It's "a few days past".


A few days, did, in fact, pass.
Posted by jcaz
Laffy
Member since Aug 2014
15803 posts
Posted on 1/8/21 at 12:49 pm to
I did this on my first sale or two way back.
eBay is going to eventually go the way of Amazon. That's their plan for global re-domination again. Small sellers being forced out yet again.
Posted by bluebarracuda
Member since Oct 2011
18269 posts
Posted on 1/8/21 at 12:50 pm to
What is the ebay state for the item?

Sold - awaiting payment
Payment made - ship item

So there's no money being held in your paypal account?
Posted by bluebarracuda
Member since Oct 2011
18269 posts
Posted on 1/8/21 at 12:51 pm to
Some of you are legit dumb
Posted by LSUAlum2001
Stavro Mueller Beta
Member since Aug 2003
47165 posts
Posted on 1/8/21 at 1:01 pm to
quote:

What is the ebay state for the item?

Sold - awaiting payment
Payment made - ship item


eBay says awaiting payment on the account.

If go to print label, it gives me a warning:

quote:

It looks like the buyer has not paid for this item yet. You should wait until you receive payment before dispatching this order.
This post was edited on 1/8/21 at 1:04 pm
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