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Help needed - dinged up rental car in Mexico

Posted on 10/20/20 at 1:45 pm
Posted by SirWinston
PNW
Member since Jul 2014
82220 posts
Posted on 10/20/20 at 1:45 pm
I backed into a boulder on the side of the road while parking uphill in Puerto Vallarta. It left a dent (pictured) on the back rear of the rental car that I am 100% sure they will notice b/c they were pretty thorough on the outtake process.

The good news is that we were in a hurry to get on the road and start our vacation so I didn't haggle at the counter and let him convince me to buy the full insurance package for $300.

Hopefully the fact that we have that coverage will cover everything, but I'm wondering if I shouldn't call National corporate in America or my credit card company to get their advice prior to returning the car?

Also wondering if we shouldn’t get there an extra 30 minutes early in case they try to extort us and worry about missing our flight so that we overpay?


This post was edited on 10/20/20 at 1:47 pm
Posted by baldona
Florida
Member since Feb 2016
20518 posts
Posted on 10/20/20 at 1:51 pm to
That picture is so zoomed in I cant tell how big it is, but yes they will 100% notice that.

Have you looked at your rental insurance to see the details and what you are supposed to do? I'd do that?

I got hit with a rental in England and my CC that I purchased it with covered it all 100%. It was as easy of a process as I could have expected. I had to pay for it up front but then was refunded. Not sure what would have happened if it was more than the $1000 that mine was.
Posted by OldHickory
New Orleans
Member since Apr 2012
10602 posts
Posted on 10/20/20 at 2:08 pm to
It was a mostly soft boulder.
Posted by AbitaFan08
Boston, MA
Member since Apr 2008
26651 posts
Posted on 10/20/20 at 4:10 pm to
You and I have very different definitions of “dinged up”.
Posted by VABuckeye
Naples, FL
Member since Dec 2007
35607 posts
Posted on 10/20/20 at 4:20 pm to
Your credit card company will not cover you if you accepted the rental companies insurance. If you bought the full coverage you literally hand them the keys and walk away. I did something similar in Italy. They called it the throw the keys at us and walk away insurance.
Posted by ecb
Member since Jul 2010
9356 posts
Posted on 10/20/20 at 5:05 pm to
We are not your mom, tell us what really happened?
Posted by jkylejohnson
Alexandria
Member since Dec 2016
14021 posts
Posted on 10/20/20 at 6:26 pm to
Grabbeth thy ankles mate.
Posted by diat150
Louisiana
Member since Jun 2005
43670 posts
Posted on 10/20/20 at 7:49 pm to
Look it up but I thought I remember reading that the National chains don’t operate the same in Mexico when it comes to rental cars. Be prepared to get fricked.

LINK
This post was edited on 10/20/20 at 7:54 pm
Posted by MasonTiger
Mason, Ohio
Member since Jan 2005
16266 posts
Posted on 10/21/20 at 9:12 pm to
quote:

Help needed - dinged up rental car in Mexico


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