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Started By
Message
Older ppl in the workforce who aren't computer literate at all
Posted on 11/24/15 at 2:20 pm
Posted on 11/24/15 at 2:20 pm
Does this annoy the shite out of anyone else!? Holy shite, one of my coworkers is so computer illiterate and it disturbs my workflow because I constantly have to go over to her desk and help her. I can understand if it was excel, or PowerPoint or some other decently complicated program that most would have a problem with, but it's elementary shite like downloading and attaching documents to emails, locating and saving word documents, and other simple operations like that. She's a sweet old lady, and I don't necessarily want her to lose her job or anything, but holy frick, her ineptness is really causing an issue in the office.
Anyone else dealt with this type of situation in the office and how did you handle it? HR? Pulling the employee to the side?
Anyone else dealt with this type of situation in the office and how did you handle it? HR? Pulling the employee to the side?
Posted on 11/24/15 at 2:22 pm to 7thWardTiger
Lol at you for doing her work. Sucker!
Posted on 11/24/15 at 2:22 pm to 7thWardTiger
quote:
her ineptness is really causing an issue in the office.
Sounds like a valid reason for someone to lose their job.
And yes, I deal with it all the time, and it annoys the shite out of me.
Posted on 11/24/15 at 2:22 pm to 7thWardTiger
There's no time for that shite in my work place. I'd just fire their old arse. It's completely incompetent in this day and age to not be able to use a computer.
Posted on 11/24/15 at 2:24 pm to 7thWardTiger
Sounds like the hiring standards for your position is very low
Posted on 11/24/15 at 2:24 pm to 7thWardTiger
We have an older gentleman that has been with the company for 50 some odd years who handles putting our safety paperwork into our database. I would not say the he is computer illiterate, but he does have trouble with the basic functions. He takes a lot of the BS paperwork off of my desk so I cannot be too mad. I show him how to do things and he writes down the process, but a week later he is asking me the same thing, but I just learn to deal with it because he only works 8 hours a week. He did almost have a breakdown when we got him a new computer running windows 7, when he had been using XP for years.
Posted on 11/24/15 at 2:26 pm to 7thWardTiger
Must be a white lady.
Posted on 11/24/15 at 2:27 pm to 7thWardTiger
I had a coworker asking for help... I Control-C'd and Control-V'd some text around his word document and he went, "Wait. What did you just do." I said, "cut and paste" and his head exploded.
He had spent the last decade transcribing info from one document to the other instead of cutting and pasting paragraphs of info.
He had spent the last decade transcribing info from one document to the other instead of cutting and pasting paragraphs of info.
Posted on 11/24/15 at 2:31 pm to 7thWardTiger
Whenever I have to deal with someone like that, if it can be done, I write a script for whatever they're trying to do so I can automate the process. They usually get confused that something like that can be done, and don't ask for help anymore if you prove their existence can be wiped with a process.
Posted on 11/24/15 at 2:31 pm to 7thWardTiger
In our sales group, we have a daily "score" of our orders and how they were entered into the system. If there is one thing off, the whole group knows who did it and on what order. Same guy every day. About 62 yrs old. At least one mistake and it is always with coding how the order is filed. Claims he doesn't understand how it happened. Every day. Boss coaches him up almost daily.
Posted on 11/24/15 at 2:32 pm to 7thWardTiger
I laugh at the ones that still type with their index fingers.
Posted on 11/24/15 at 2:33 pm to Fewer Kilometers
My favorite. About a decade ago our secretary put in an IT request to change the colors on her screen saver.
Posted on 11/24/15 at 2:33 pm to 7thWardTiger
My experience with people like this is not that they cant learn, its that they don't want to. If it does indeed impede your workflow, get rid of her plain and simple.
Posted on 11/24/15 at 2:34 pm to 7thWardTiger
quote:No, that's what I pay my staff for. I do not have time for that. It's beneath me anyway.
Does this annoy the shite out of anyone else!?
I just typed that with a combination of fingers and thumbs that makes no sense whatsoever.
Posted on 11/24/15 at 2:37 pm to 7thWardTiger
What kind of place hires people like this?
Posted on 11/24/15 at 2:38 pm to Fewer Kilometers
quote:
He had spent the last decade transcribing info from one document to the other instead of cutting and pasting paragraphs of info.
i know these things don't come so easy to people from older generations, but wow. he must not have been very bright.
Posted on 11/24/15 at 2:39 pm to 7thWardTiger
quote:
excel, or PowerPoint or some other decently complicated program
Posted on 11/24/15 at 2:39 pm to 7thWardTiger
I have one, my age actually, who screws up word docs 6 ways from Sunday and just sends to me to fix. We have several who insist they have always opened pdfs thru word and get upset when we tell them that no, they haven't. All are VP and above.
Posted on 11/24/15 at 2:43 pm to Marty McFrat
quote:
Sounds like the hiring standards for your position is very low
That's the thing, she was hired for this shite!! She's technically my assistant. Company wanted someone older and she retired after 30 years of service with the DHS and was wanting just a part time job to keep her mind fresh. She thought her job consisted of answering phones, organizing files, etc; and for the most part, that is true. But we communicate pretty much entirely through email at my company and she's supposed to be able to receive files via electronic mail, edit documents, and resend them.
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