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Started By
Message
Using Home Depot/Lowe's For Home Improvements
Posted on 7/30/14 at 11:20 am
Posted on 7/30/14 at 11:20 am
Any problem with this? Here's my situation. I've been trying to get my front door unit(door, transom, sidelights) replaced for about 2-3 months now. I've called 5 companies out to get a quote. 2 didn't want to do the job because my house is dryvet(stucco), 1 I didn't get a good feeling from, and 1 gave me a ridiculously high estimate($6,000+), and the other is so busy he keeps putting me off.
So I swung by Lowe's and talked to a guy in their door department. He sent the install guy they use out to measure and give a labor estimate. I picked out a few door units, and the estimate came back around what I was expecting for the one I wanted(Therma-Tru I think is the manufacturer). The install guy they use seems competent and has good reviews on BBB and Angie's List. I'm ready to get this behind me and get the door put in, but have heard some people say not to use Lowe's/HD for these type projects.
So I swung by Lowe's and talked to a guy in their door department. He sent the install guy they use out to measure and give a labor estimate. I picked out a few door units, and the estimate came back around what I was expecting for the one I wanted(Therma-Tru I think is the manufacturer). The install guy they use seems competent and has good reviews on BBB and Angie's List. I'm ready to get this behind me and get the door put in, but have heard some people say not to use Lowe's/HD for these type projects.
Posted on 7/30/14 at 11:30 am to The Spleen
I would not. I used them for a similar project: replacement door w/sidelights. It seemed okay at first, but quickly the door began to sag & the installer was nowhere to be found. Disconnected cell number, Home Depot said the issue was between me & the installer, and I ended up fixing the problem myself. Door had to be replaced within three years due to his shoddy work (jamb rotted due to poor installation/water intrusion).
Keep looking. I don't know where you're located, but it shouldn't be too hard to find a decent carpenter who specializes in small repair jobs. Do you know any general contractors? They may be able to refer you to trustworthy, competent subs who want to pick up some work on the side/weekend.
Keep looking. I don't know where you're located, but it shouldn't be too hard to find a decent carpenter who specializes in small repair jobs. Do you know any general contractors? They may be able to refer you to trustworthy, competent subs who want to pick up some work on the side/weekend.
Posted on 7/30/14 at 11:52 am to The Spleen
No, go to a door supply place, explain your situation and ask for recommendations for a couple of names to contact for repairs...
Posted on 7/30/14 at 12:13 pm to The Spleen
it wouldnt scare me off
i had a remote start installed by best buy a few years ago
the way I looked at it was....the guy doing the install does several a day, just like the guy over at mike's audio or other specific shops....so why is he less competent at doing it considering he has the same experience and does the same thing day in and day out
i had a remote start installed by best buy a few years ago
the way I looked at it was....the guy doing the install does several a day, just like the guy over at mike's audio or other specific shops....so why is he less competent at doing it considering he has the same experience and does the same thing day in and day out
Posted on 7/30/14 at 12:45 pm to The Spleen
I just had carpet installed by Lowe's. They said installation was covered for a year. If I had any problems, call them at the store and it would be taken care of. I assume the same would hold true for the other installations.
I had them quote me for installing some interior doors. I found it was a little expensive. I want to say it was like $200 per door for just installation. I was easily able to find someone to install all 3 doors for the price of one. Granted installing interior doors is a good bit easier that putting in a larger exterior.
I had them quote me for installing some interior doors. I found it was a little expensive. I want to say it was like $200 per door for just installation. I was easily able to find someone to install all 3 doors for the price of one. Granted installing interior doors is a good bit easier that putting in a larger exterior.
Posted on 7/30/14 at 12:51 pm to The Spleen
We used HD when we installed a pavestone paver patio in our backyard maybe 7 years ago. Not a problem at all, the crew was outstanding, and never had an issue with the patio.
However, to the poster that said the store would not stand behind their sub, I would have raised all sorts of hell. If the store is going to sub out the service and get a cut, they need to back it up.
However, to the poster that said the store would not stand behind their sub, I would have raised all sorts of hell. If the store is going to sub out the service and get a cut, they need to back it up.
Posted on 7/30/14 at 1:02 pm to wickowick
quote:
No, go to a door supply place, explain your situation and ask for recommendations for a couple of names to contact for repairs..
I actually did do this(though not a door supply but a local builder's supply store) and one of the guys they recommended was the one Lowe's sent to estimate the install.
May try a door supply place anyway. It didn't really give me a great feeling getting recommendations from the Lowe's guy when he hadn't even seen the spot where the door is going.
Posted on 7/30/14 at 3:35 pm to The Spleen
I have two experiences with Home Depot installs. The first was awesome and great customer service the second horrible and had to get corporate involved.
2009 purchased our house and had granite installed. Installers were professional and friendly at all times. They had to post pone the original install because the granite had not been cut. Home Depot sent us a $300 gift card because they were 2 weeks late installing.
2014 flooring install. Nightmare. Had them come out and lay 900 sq feet of tile. Day of install, the installer shows up and explains the flooring needs to be level before they can lay. Tells my wife he has to call it in and the store will be calling her. Wife gets a call from local Home Depot store manager saying it's going to be 1600 and he needs to know now or guys walk from job. Wife 8 months prego calls me crying. We agree to let them do it. I call around after and it appears I could have gotten it done for around 800. Here is the worst part they make you buy 15 percent more. Which I understood in case of breakage. Well when it was all said and done I returned close to 300 feet which the store refunded. They did not want to refund the labor for the product that was returned. I felt like I was talking to a special needs person when I said "why should I pay for the labor of the 300 square feet that was returned". I felt like I literally blew her mind. Ended up with a customer service rep in GA. After two months they refunded the labor for the product that was returned
2009 purchased our house and had granite installed. Installers were professional and friendly at all times. They had to post pone the original install because the granite had not been cut. Home Depot sent us a $300 gift card because they were 2 weeks late installing.
2014 flooring install. Nightmare. Had them come out and lay 900 sq feet of tile. Day of install, the installer shows up and explains the flooring needs to be level before they can lay. Tells my wife he has to call it in and the store will be calling her. Wife gets a call from local Home Depot store manager saying it's going to be 1600 and he needs to know now or guys walk from job. Wife 8 months prego calls me crying. We agree to let them do it. I call around after and it appears I could have gotten it done for around 800. Here is the worst part they make you buy 15 percent more. Which I understood in case of breakage. Well when it was all said and done I returned close to 300 feet which the store refunded. They did not want to refund the labor for the product that was returned. I felt like I was talking to a special needs person when I said "why should I pay for the labor of the 300 square feet that was returned". I felt like I literally blew her mind. Ended up with a customer service rep in GA. After two months they refunded the labor for the product that was returned
Posted on 7/30/14 at 3:48 pm to The Spleen
I had Lowes put in a kitchen sink. No problems and I would use them again for other services.
Posted on 7/31/14 at 2:02 am to The Spleen
Lowe's hung my glass door. They did a good job.
Posted on 7/31/14 at 6:43 am to The Spleen
I might have been raised different, but hanging doors is VERY easy. For the exterior, I am almost certain you can find a buddy/family member to help you.
You tube it and save your self the $$$.
However, if you have to do any brick work or things like that, have a professional do that. But simple door frame replacement is easy.
With regards to Lowes, I have had them install carpet at my house on several occasions. Some guys are better than others, but they all did a good job.
You tube it and save your self the $$$.
However, if you have to do any brick work or things like that, have a professional do that. But simple door frame replacement is easy.
With regards to Lowes, I have had them install carpet at my house on several occasions. Some guys are better than others, but they all did a good job.
This post was edited on 7/31/14 at 6:46 am
Posted on 7/31/14 at 10:47 am to The Spleen
Hit or miss, about like most subs.
Word of mouth is the best way to find someone good.
Based on your research, I'd probably give them a shot.
Word of mouth is the best way to find someone good.
Based on your research, I'd probably give them a shot.
Posted on 7/31/14 at 4:01 pm to The Spleen
I'm a door guy.
To replace your entry way it will be extremely expensive to do it correctly.
The 6k+ is actually on the low side.
The cost of the entryway you are describing itself, it in the 4-8k range depending on the style you pick, then install will be anywhere from 2-4k.
And this is to do it right. Don't just trust Raul to do it as he will surely screw it up.
And do not use home depot. Use a reputable door company that creates doors for a living.
To replace your entry way it will be extremely expensive to do it correctly.
The 6k+ is actually on the low side.
The cost of the entryway you are describing itself, it in the 4-8k range depending on the style you pick, then install will be anywhere from 2-4k.
And this is to do it right. Don't just trust Raul to do it as he will surely screw it up.
And do not use home depot. Use a reputable door company that creates doors for a living.
Posted on 7/31/14 at 5:01 pm to lsufanintexas
Hmmm, the labor estimate from the guy Lowe's sent out was $711. I thought that seemed low, but then a guy that comes highly recommended gave me a verbal estimate without even seeing the entryway of $800.
We're going to a door company Saturday and most likely go with someone they recommend.
We're going to a door company Saturday and most likely go with someone they recommend.
Posted on 7/31/14 at 5:55 pm to The Spleen
ive got lowes coming to put in quartz countertops throughout the house next tuesday. the fabricator/installer they use seems pretty legit (stone interiors out of the kenner area). i asked them about making some changes and cutting lowes out of the equation and they seemed very apprehensive about pissing lowes off. lowes is probably a significant portion of their revenue
anyway, it seems like you did your homework on the sub that HD wants to use. i wouldn't worry about it. just find out what your recourse is if they do shoddy work.
anyway, it seems like you did your homework on the sub that HD wants to use. i wouldn't worry about it. just find out what your recourse is if they do shoddy work.
Posted on 7/31/14 at 6:58 pm to aaronb023
I had granite installed through Lowes. The installer took 2 slabs and over three weeks to get it right.
I mentioned the experience the next time I was in, casually, not really bitching. Associate told me to hang on a minute. She came back with a manager and they refunded me 20% right there on the spot. Over a grand.
Won me for life.
I mentioned the experience the next time I was in, casually, not really bitching. Associate told me to hang on a minute. She came back with a manager and they refunded me 20% right there on the spot. Over a grand.
Won me for life.
Posted on 7/31/14 at 7:30 pm to The Spleen
I'm not a fan of the big chain stores, especially when it comes to sub-contracting out a job.
Your local HD/Lowes may have some great subcontractors, so ask for some references.
Try to find some smaller independents in your area. Most of the big-boys in your area probably has 6 months of work lined up.
Good luck.
Your local HD/Lowes may have some great subcontractors, so ask for some references.
Try to find some smaller independents in your area. Most of the big-boys in your area probably has 6 months of work lined up.
Good luck.
Posted on 7/31/14 at 7:34 pm to TigerFanatic99
Awesome. My peeps use lasers and cad and all that. It's all automated so I can't imagine it will be fricked up. I will definitely bitch if anything is messed up though. I don't wish to go through a struggle but I wouldn't mind 20% off if you know what I mean
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