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Requesting medical records

Posted on 11/4/24 at 6:49 pm
Posted by madamsquirrel
The big somewhere out there
Member since Jul 2009
54843 posts
Posted on 11/4/24 at 6:49 pm
Has anyone ever requested their own records from all the doctors/specialists while dealing with a chronic illness? Any recommendations on how to go about this task?
Posted by Ponchy Tiger
Ponchatoula
Member since Aug 2004
48800 posts
Posted on 11/4/24 at 6:50 pm to
Just tell them you want your records sent to whatever Dr you will be getting the second opinion.

Posted by Dragula
Laguna Seca
Member since Jun 2020
6498 posts
Posted on 11/4/24 at 6:52 pm to
You contact medical records, depending on facility you may have to go in person to provide ID snd sign release. Some facilities can verify via email.
Posted by Epic Cajun
Lafayette, LA
Member since Feb 2013
36349 posts
Posted on 11/4/24 at 6:52 pm to
quote:

Has anyone ever requested their own records from all the doctors/specialists while dealing with a chronic illness? Any recommendations on how to go about this task?

Go to the medical records (or HIM) department of the hospital, or the front desk of the clinic. Tell them that you want to request your records. You will have to sign a release authorization form. Depending on the quantity of records you may or may not receive them on the day that you request them. If you call them or if you have portal access you may be able to request records without going in person.
Posted by Paige
Vice President of the OT
Member since Oct 2010
85617 posts
Posted on 11/4/24 at 6:53 pm to
Just call them and say you want a copy. You’ll probably have to pay for them

Sorry you’re dealing with this madam
Posted by madamsquirrel
The big somewhere out there
Member since Jul 2009
54843 posts
Posted on 11/4/24 at 7:02 pm to
quote:

Just call them and say you want a copy. You’ll probably have to pay for them
that is what I thought but I wanted to make sure there was not anything I did not know.

I am going to look in the portals to see also. Thanks for suggesting that also.
Posted by N2cars
Close by
Member since Feb 2008
37911 posts
Posted on 11/4/24 at 7:03 pm to
This.
Posted by CocomoLSU
Inside your dome.
Member since Feb 2004
155476 posts
Posted on 11/4/24 at 7:17 pm to
Posted by madamsquirrel
The big somewhere out there
Member since Jul 2009
54843 posts
Posted on 11/4/24 at 7:31 pm to
But they don't cross from one portal to another when the doctors are not in the same group/hospital network
Posted by OldmanBeasley
Charlotte
Member since Jun 2014
10936 posts
Posted on 11/4/24 at 7:33 pm to
If you’re getting a second opinion at a quality facility, typically they’ll request the records for you from your current provider.
Posted by t00f
Not where you think I am
Member since Jul 2016
101302 posts
Posted on 11/4/24 at 7:33 pm to
If you are dealing with multiple EMR systems then you need to make separate request for info.
Posted by JSUSouthernermom
Munford Alabama
Member since Jun 2016
51 posts
Posted on 11/4/24 at 7:45 pm to
This is what I do for a living, I’ve worked in ROI for 25 years. Most facilities hire 3rd party vendors to release medical records. Each state has different laws or guidelines, and depending on the vendor, some will charge you for copies. My company does not charge patients. The best way to get your records would be to call the facility and ask to speak to release of information medical records department, ask them the procedure, or if they use an offsite vendor get the number and call them directly. They will be able to advise you how to go about getting the records, electronically via email is the best way to go. And don’t let them push you around or take too long to provide your records. By law they have 30 days to provide them and in some cases they can get an extension- but they have to follow HIPAA and answer to the OCR and should provide the records fairly quickly. Good luck!
Posted by madamsquirrel
The big somewhere out there
Member since Jul 2009
54843 posts
Posted on 11/4/24 at 7:48 pm to
I have had that done before. This is more of a compilation for a Cleveland/Mayo clinic type situation. They told me I could bring records and I am not sure what that entails.
I have discs of all of my MRIs with the reports from the past few years. This will be a comprehensive meeting involving new referrals to new specialists and a doctor that will oversee it all. Neurological/Osteo/Rheumatic/GI etc
Posted by Auburn80
Backwater, TN
Member since Nov 2017
9598 posts
Posted on 11/4/24 at 7:50 pm to
I would check the online patient portal of each provider first. You might find what you need. If it’s a doctors office you will have to request it from them. If it’s a hospital then go to the HIM department. It helps to be very specific about what you need. If it’s an X-ray report just ask for that. Records can be very cumbersome and complicated for the untrained.
Posted by OldmanBeasley
Charlotte
Member since Jun 2014
10936 posts
Posted on 11/4/24 at 7:54 pm to
quote:

have had that done before. This is more of a compilation for a Cleveland/Mayo clinic type situation.

When you scheduled the appointment did they take down all of your current/prior providers and their facilities? They should be compiling all of your records on your behalf. Give their office a call tomorrow and see if they are. They should be able to access the records electronically if they and any of your previous providers use the Epic system.
Posted by Nutriaitch
Montegut
Member since Apr 2008
10578 posts
Posted on 11/4/24 at 7:57 pm to
quote:

Has anyone ever requested their own records from all the doctors/specialists while dealing with a chronic illness? Any recommendations on how to go about this task?


I had to when I had my heart attack.

by sheer coincidence I had just changed my health insurance carrier only like a month or so before.

had to get all sorts of medical history to prove that I'd never had any heart related issues before and that it was not a pre-existing issue.

was relatively easy for me because I had never been to any sort of specialist or anything, so was just straight forward family doctor type places I had to call.
Posted by madamsquirrel
The big somewhere out there
Member since Jul 2009
54843 posts
Posted on 11/4/24 at 7:59 pm to
Thanks I will call and ask. I waited over two years on the waiting list for an appointment so I was caught off guard when they called to schedule.
Posted by zippyputt
Member since Jul 2005
6820 posts
Posted on 11/4/24 at 8:10 pm to
LINK

You can start here. They get to charge something generally as well.
Posted by Bestbank Tiger
Premium Member
Member since Jan 2005
79114 posts
Posted on 11/4/24 at 8:12 pm to
quote:

If you’re getting a second opinion at a quality facility, typically they’ll request the records for you from your current provider.


Correct.

When you do the new patient paperwork there's a form giving other providers the ok to release information.
Posted by HoustonChick86
Catalina Wine Mixer
Member since Dec 2009
59137 posts
Posted on 11/4/24 at 8:38 pm to
quote:

It helps to be very specific about what you need. If it’s an X-ray report just ask for that. Records can be very cumbersome and complicated for the untrained.

Second this on top of what others said.

If you need you medical records ask for something specific or everything, but you have to specify out what everything means because for some reason the medical records departments can't seem to grasp that.

I order records for people all the time for work, but we only need 5 years. But you can't just ask for the last 5 years, make sure to say something like to include all records, labs, results, doctors notes, specific tests (if there is one you really want) etc.
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