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MSY Rental Car Situation
Posted on 9/22/24 at 9:24 am
Posted on 9/22/24 at 9:24 am
Just went through the MSY rental car experience and it is lacking quite a bit. Arriving at MSY, need to go downstairs, head outside to the middle pickup location, then take the bus ride. For some reason, I was picturing it to be a quick ride but going all the way out to veterans on a road that clearly needs to be repaved then looping back south and all the way around the economy garages took 25 minutes. This morning turning the car in and making my way to the terminal took 29 minutes.
I had no wait for a bus either way so can't imagine trying to do this during a busy time of the day, super early morning/late at night, or with a ton of luggage. I'd suggest if you have a group, send the person picking up the car to start the process while you wait on luggage at the terminal and pick everyone up there at the terminal. Not sure what they're planning on doing long term but this wasn't a great experience
I had no wait for a bus either way so can't imagine trying to do this during a busy time of the day, super early morning/late at night, or with a ton of luggage. I'd suggest if you have a group, send the person picking up the car to start the process while you wait on luggage at the terminal and pick everyone up there at the terminal. Not sure what they're planning on doing long term but this wasn't a great experience
7
Posted on 9/22/24 at 9:41 am to CuseTiger
I get that they built a rental car garage recently, but for f’s sake, building a new one near the new terminal should have happened. Flying out, I had to leave an hour earlier than I wanted to factor the 30 minute bus ride from the new terminal to the old one.
Posted on 9/22/24 at 10:47 am to CuseTiger
MSY is by far the worst rental car experience of any airport.
Posted on 9/22/24 at 11:08 am to CuseTiger
This is such good advice to know. I am so glad you are letting us know this. I will definitely keep this in mind. Thank you.
Posted on 9/22/24 at 12:41 pm to CuseTiger
supposedly an express road inside the airport footprint is in the works, both for the economy garage and the rental car garage
it is ridiculous what they are having to do now I completely agree
it is ridiculous what they are having to do now I completely agree
Posted on 9/22/24 at 2:32 pm to cgrand
EVERYTHING that was/is wrong with the new airports' logistics is due to the B.S. with ALL things N.O./LA ...the whole thing was rushed into existence long before the infrastructure was put in place...had to make sure ALL of mayors 'crime family' and cohorts got 'theirs' at any cost !!
Posted on 9/22/24 at 6:34 pm to tickfawtiger
I guess…
but the new airport is so much better than old moisant it’s night and day. And now that the Loyola drive access from 10 is done it’s a breeze getting in and out. The only thing not working is access to the old garage where economy and rental cars are. They’ll get it finished at some point.
for now if you park at short or long term and aren’t renting a car, it’s first class
but the new airport is so much better than old moisant it’s night and day. And now that the Loyola drive access from 10 is done it’s a breeze getting in and out. The only thing not working is access to the old garage where economy and rental cars are. They’ll get it finished at some point.
for now if you park at short or long term and aren’t renting a car, it’s first class
Posted on 9/23/24 at 8:24 am to CuseTiger
I've said this since the week the new airport opened. The car rental is incredibly inconvenient, and yes plan for that extra 30 minutes.
Now another thing to plan for is when the two parking garages are full (short and long term) and the only option left is the economy garage. You really need to look up online if the parking is full before you drive to the airport, so that you can add another 30 minutes to your planning.
I agree the new airport is better, but the car rental and economy parking are dumb.
Now another thing to plan for is when the two parking garages are full (short and long term) and the only option left is the economy garage. You really need to look up online if the parking is full before you drive to the airport, so that you can add another 30 minutes to your planning.
I agree the new airport is better, but the car rental and economy parking are dumb.
Posted on 9/23/24 at 8:48 am to CuseTiger
MSY rental car situation sucks the fat one, and its the usual incompetence thing. They claim to run the busses on a schedule but that schedule is "whenever we want and stop asking questions".
Also, great move building a new rental car garage by the old airport. Didn't they have a 20 year plan to build a new airport???
Also, great move building a new rental car garage by the old airport. Didn't they have a 20 year plan to build a new airport???
Posted on 9/23/24 at 11:23 am to PrettyBird
quote:
Now another thing to plan for is when the two parking garages are full (short and long term) and the only option left is the economy garage. You really need to look up online if the parking is full before you drive to the airport, so that you can add another 30 minutes to your planning.
If you know you’re flying out >24 hours in advance, the key is to pre book parking online. You’re guaranteed a spot even if the lot is full. Has saved me numerous times from having to make the trek to the economy garage
Posted on 9/23/24 at 2:51 pm to PrettyBird
The economy garage has more shuttles than the rental car center; it doesn't take 30 minutes and with the ability to check baggage at the garage, saves time at the terminal
Posted on 9/23/24 at 5:09 pm to CuseTiger
It’s a disaster.
Nice airport. Security isn’t great from a time processing.
Nice airport. Security isn’t great from a time processing.
Posted on 9/23/24 at 6:11 pm to PrettyBird
quote:
I've said this since the week the new airport opened. The car rental is incredibly inconvenient, and yes plan for that extra 30 minutes.
I mean, the rental cars in Denver HAVE to be in a different zip code from the terminal
I always add 30-60 minutes to fool with a rental car.
Posted on 9/23/24 at 7:17 pm to Sheep
quote:huh?
I mean, the rental cars in Denver HAVE to be in a different zip code from the terminal
it’s a 5 minute shuttle ride
literally around the corner from the terminal and the train station
Posted on 9/24/24 at 7:22 am to Sheep
quote:
I mean, the rental cars in Denver HAVE to be in a different zip code from the terminal
Takes 5, maybe 10 min max to get to DEN rental car center.
MSY is 30 min if you're lucky.
I still put BNA down as the easiest. Hundred yard walk under garage once you walk out from baggage claim. I've dropped off rental and been to my gate in 10m before.
Posted on 9/24/24 at 8:45 am to LSUfan4444
quote:
it doesn't take 30 minutes
I suppose I was referring to the situation where you arrive to MSY airport to park at short/long term parking, both are full and then you have drive over to Economy to park and get on the shuttle. That is a solid 30 minute mistake.
Another poster said to reserve your spot ahead of time which is great advice, avoids the above.
Posted on 9/24/24 at 11:44 am to PrettyBird
at minimum just look on the parking page when you get close at flymsy.com they show real time garage availability
Posted on 9/24/24 at 2:04 pm to PrettyBird
It's dumb, but not unusual. In my travels over the last 10 years or so, quite a few airports have situations where you have to take a shuttle bus (or train) to a non-attached rental car center, with average travel times varying from 10 minutes to 30 minutes:
LAX
Kansas City
Oakland
Detroit
Boston
Seattle (Sea-Tac)
Phoenix (train, not bus)
LAX
Kansas City
Oakland
Detroit
Boston
Seattle (Sea-Tac)
Phoenix (train, not bus)
This post was edited on 9/24/24 at 2:05 pm
Posted on 9/24/24 at 9:20 pm to BRich
Add San Diego to this
Posted on 9/24/24 at 9:31 pm to Lsut81
quote:
MSY is by far the worst rental car experience of any airport.
Went from one of the better ones to instantly the worst. The new terminal wasn’t well thought out. The access to I-10 when first opened was another major mistake.
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