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McDonald’s customer sues restaurant after claiming cheese on Big Mac almost killed him....
Posted on 2/6/24 at 7:35 pm
Posted on 2/6/24 at 7:35 pm
quote:
A Rockland County man with a severe milk allergy is suing a New York City McDonald’s — claiming he almost died after eating a Big Mac that contained an errant slice of cheese.
Charles Olsen suffered an anaphylaxis reaction soon after he took a bite out of the famed McDonald’s burger in February 2021, according to a lawsuit filed Friday in state Supreme Court.
Olsen, 28, ordered the Big Mac over food delivery app DoorDash, but requested “NO American cheese” be placed between the buns and patties, according to a screenshot of the order attached to the lawsuit.
But when the burger from the McDonald’s located at 335 Eighth Avenue arrived, he took a few bites and “immediately felt like something wasn’t right,” the lawsuit states.
“His throat began to itch and swell,” the suit claims. “He felt a burning sensation throughout his body. He looked at his girlfriend, Alexandra, and coughed ‘there’s milk in this!”
With his body covered in hives and laboring to breathe, his horrified girlfriend rushed him to the hospital where Olsen was admitted for anaphylaxis.
He almost needed intubation to survive, according to the lawsuit.
Doctors were finally able to stabilize him hours later.
Olsen said in a statement he wants to hold food joints responsible for the ingredients they place in their meals. The lawsuit notes there was allegedly no allergy warning or cross-contamination warning when he made his order.
“I’ve had to go through my entire life having to tiptoe around menus, dealing with staff that doesn’t know how to handle food allergies, and so on,” he said through his lawyers.
“Allergies should be such a simple thing to be able to cater to as an establishment. There’s no reason why it can’t be clearly listed, options aren’t included when making an order to indicate allergies, and the staff properly trained to handle such a simple thing.
“There has been progress made thankfully, but it is not enough. No one should have to fear for their health when they’re just trying to eat a meal.”
One of his lawyers, Jory Lange, told The Post his client has placed his no-cheese order from the same Golden Arches multiple other times without a problem and thought he could trust the restaurant.
“This was a really, really traumatic experience for him,” Lange said. “Just imagine you’re eating a meal and suddenly your throat starts closing up.”
While McDonald’s declined comment, it sent a statement from the owner of the McDonald’s franchise that states, “Nothing is more important than the safety of our customers. We take every complaint seriously and are actively reviewing these claims.”
Damages in the newly filed lawsuit were not specified, but the legal action demands that McDonald’s follows adequate food and allergy policies.
LINK
Posted on 2/6/24 at 7:36 pm to SteelerBravesDawg
quote:
Olsen was admitted for anaphylaxis.
That is nothing to frick around with.
Posted on 2/6/24 at 7:36 pm to SteelerBravesDawg
Is he allergic to plastic? That's why. That crap isn't cheese.
Posted on 2/6/24 at 7:37 pm to stout
One of the many reasons I don't eat Big Mac's.
Posted on 2/6/24 at 7:38 pm to SteelerBravesDawg
quote:sounds like he did when he didn't check the burger
That is nothing to frick around with.
Posted on 2/6/24 at 7:39 pm to SteelerBravesDawg
He trusted McDonald's staff to get a special order right?
Posted on 2/6/24 at 7:40 pm to SteelerBravesDawg
This isn't Burger King you can't have it your way.
Posted on 2/6/24 at 7:41 pm to stout
quote:
Is he allergic to plastic? That's why. That crap isn't cheese.
McDonald's defense being "our cheese doesn't contain enough cheese to cause anaphylaxis" would be a hilarious twist.
I get that allergies are serious, but there's no way I'm trusting McDonald's to get my order right if it's life or death
Posted on 2/6/24 at 7:44 pm to SteelerBravesDawg
People with that severe of an allergy usually carry an epipen.
Posted on 2/6/24 at 7:45 pm to SteelerBravesDawg
I wouldn't Door Dash my food if I had a allergy like this... or would specify on the order the allergy in all caps at the least
Posted on 2/6/24 at 7:48 pm to SteelerBravesDawg
He has a serious allergy and he went to McDonald's...really?
Posted on 2/6/24 at 7:52 pm to Chrome
I mean if what you eat can cause that much to happen, would you not take a peak before eating? I think I would check every damn thing I touch.
Posted on 2/6/24 at 8:00 pm to cattus
quote:
he didn't check the burger
What kind of dumbass doesn’t check his burger for cheese if the cheese could kill his sissy arse?
Posted on 2/6/24 at 8:01 pm to SteelerBravesDawg
quote:
Sir, this is a Wendy's.
That line always gets me.
Posted on 2/6/24 at 8:01 pm to SteelerBravesDawg
I have an onion intolerance and believe me, I check everything I get with any and all my senses which may be useful. When you have an allergy to something that can't possibly be easily missed (I'll forgive someone for something hidden ie. peanuts, etc.), it's on you.
Posted on 2/6/24 at 8:04 pm to SteelerBravesDawg
quote:
Olsen said in a statement he wants to hold food joints responsible for the ingredients they place in their meals. The lawsuit notes there was allegedly no allergy warning or cross-contamination warning when he made his order.
So what? He knows he is allergic to milk products and specified no cheese.
quote:
“I’ve had to go through my entire life having to tiptoe around menus, dealing with staff that doesn’t know how to handle food allergies, and so on,”
Except for this one time when he neglected to check his burger for cheese? GTFOH.
This post was edited on 2/6/24 at 8:05 pm
Posted on 2/6/24 at 8:05 pm to SteelerBravesDawg
It seems like a man who has......
Wouldn't be very wise to just dive into a burger prepared by some random arse person making minimum wage without at least giving it a look over.
quote:
had to go through my entire life having to tiptoe around menus, dealing with staff that doesn’t know how to handle food allergies, and so on,”
Wouldn't be very wise to just dive into a burger prepared by some random arse person making minimum wage without at least giving it a look over.
This post was edited on 2/6/24 at 8:05 pm
Posted on 2/6/24 at 8:05 pm to SteelerBravesDawg
The picture shows the cheese hanging out of both sides.
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