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Started By
Message
Need advice on high dollar medical collection for my son
Posted on 9/29/23 at 8:20 pm
Posted on 9/29/23 at 8:20 pm
So my son used to get a monthly treatment with a high cost therapy. The treatment was an hour long infusion, but the drug is one of the most expensive in the world. (Note: he now gets a different drug that is every 70-80 days, not monthly).
The hospital gets paid about 98% of the bill from insurance. The amount they are charging him for patient part comprises about 80% of his total monthly take-home pay.
I’m looking for advice on how to approach the hospital to see if they will waive the patient part.
His credit is nearly perfect and they are threatening to send him to collections.
Here is a sample bill. He has others that the patient part is over $4000 for the month.
Just trying to see if anyone has experience here. Patient care advocates? Write letters direct to the hospital? Get an attorney involved?
The hospital gets paid about 98% of the bill from insurance. The amount they are charging him for patient part comprises about 80% of his total monthly take-home pay.
I’m looking for advice on how to approach the hospital to see if they will waive the patient part.
His credit is nearly perfect and they are threatening to send him to collections.
Here is a sample bill. He has others that the patient part is over $4000 for the month.
Just trying to see if anyone has experience here. Patient care advocates? Write letters direct to the hospital? Get an attorney involved?
This post was edited on 9/29/23 at 8:22 pm
Posted on 9/29/23 at 8:56 pm to Meauxjeaux
Hospitals rarely if ever receive charges and charges are oftentimes 5x, 10x, or even 20x costs.
Third party payers (insurers) negotiate contracts to agree on payment with hospitals that are usually based on a percentage of what Medicare would pay.
I can almost guarantee you the hospital’s cost is nowhere near that $405,378 “Billed”, and that the insurer is paying nowhere near the $402,230 “Insurance Covered”
Your son could approach by asking if the Hospital has a self pay discount for the Charges he owes or if the Hospital would be willing to allow him to pay the same percentage of his part of charges as the insurer.
If you can tell me the hospital, I can give you their overall cost to charge ratio which would give you estimate of the actual cost the hospital is incurring for the procedure.
Third party payers (insurers) negotiate contracts to agree on payment with hospitals that are usually based on a percentage of what Medicare would pay.
I can almost guarantee you the hospital’s cost is nowhere near that $405,378 “Billed”, and that the insurer is paying nowhere near the $402,230 “Insurance Covered”
Your son could approach by asking if the Hospital has a self pay discount for the Charges he owes or if the Hospital would be willing to allow him to pay the same percentage of his part of charges as the insurer.
If you can tell me the hospital, I can give you their overall cost to charge ratio which would give you estimate of the actual cost the hospital is incurring for the procedure.
This post was edited on 9/29/23 at 8:59 pm
Posted on 9/29/23 at 9:17 pm to TomRollTideRitter
Wow that’s a huge help. Thanks!!!
It’s El Camino Hospital in San Jose CA.
It’s El Camino Hospital in San Jose CA.
Posted on 9/29/23 at 9:24 pm to Meauxjeaux
And depending on the drug, most drug companies offer relief for their drugs. Pretty common for the insurance to pay and then drug company to waive the rest
Posted on 9/29/23 at 9:42 pm to tigerbacon
Yeah I’d reach out to the drug manufacturer for copay relief
Something of that magnitude of cost, I’d be shocked if they didn’t offer a $0 copay rebate for the patient
Something of that magnitude of cost, I’d be shocked if they didn’t offer a $0 copay rebate for the patient
Posted on 9/29/23 at 9:43 pm to Meauxjeaux
El Camino had about a 21% cost to charge ratio in their last cost report filing to CMS, so the total cost to the hospital is likely $85,130 and the portion of cost the insurer is responsible is likely about $84,489.
Medicare reimbursement averages about 87% of cost and a private insurer generally pays between 150% and 200% of Medicare reimbursement.
$84,489 * 87% * 150% = $110,258. I’d say that’s a good estimate of the amount the insurer is actually paying on that bill.
$110,258 / $402,230 is about 27%, so “fair” reimbursement from your son for his portion would be 27% of the $3,148 being billed which is about $850.
Now the average hospital employee won’t understand that, but a person in their revenue department should understand they aren’t collecting “Charges” which is the number that appears on a bill.
Even out of network insurers now don’t pay charges and instead do reference based pricing like the above.
I’m probably bogging you down with information that is too much, but hopefully it’s helpful to understand how the reimbursement process actually works.
Medicare reimbursement averages about 87% of cost and a private insurer generally pays between 150% and 200% of Medicare reimbursement.
$84,489 * 87% * 150% = $110,258. I’d say that’s a good estimate of the amount the insurer is actually paying on that bill.
$110,258 / $402,230 is about 27%, so “fair” reimbursement from your son for his portion would be 27% of the $3,148 being billed which is about $850.
Now the average hospital employee won’t understand that, but a person in their revenue department should understand they aren’t collecting “Charges” which is the number that appears on a bill.
Even out of network insurers now don’t pay charges and instead do reference based pricing like the above.
I’m probably bogging you down with information that is too much, but hopefully it’s helpful to understand how the reimbursement process actually works.
Posted on 9/29/23 at 10:12 pm to TomRollTideRitter
quote:
TomRollTideRitter
Great info for Meauxjeaux. Thank you
Posted on 9/29/23 at 11:25 pm to stout
I’m always amazed at the type of information that can be learned from the user base of TigerDroppings. It’s really pretty freaking phenomenal.
Thanks everyone!!
Thanks everyone!!
Posted on 9/29/23 at 11:26 pm to TomRollTideRitter
Thanks Tom, the under the hood info is amazing!
He and I will be going over it this weekend.
He’s just starting to take on the adulting part of life and understands he’ll have a hefty bill for his medical treatments.
I’m just trying to keep it from destroying his credit. He’s young with few obligations so he can budget a significant payment for his patient obligation part of care.
This is a huge help so it’s really appreciated.
He and I will be going over it this weekend.
He’s just starting to take on the adulting part of life and understands he’ll have a hefty bill for his medical treatments.
I’m just trying to keep it from destroying his credit. He’s young with few obligations so he can budget a significant payment for his patient obligation part of care.
This is a huge help so it’s really appreciated.
This post was edited on 9/29/23 at 11:34 pm
Posted on 9/30/23 at 4:50 am to Meauxjeaux
1. Call the drug company, sometimes they have financial assistance programs.
2. Find the support group for the diagnosis, someone there has dealt with this.
3. Negotiate with hospital, they will take something over nothing.
2. Find the support group for the diagnosis, someone there has dealt with this.
3. Negotiate with hospital, they will take something over nothing.
Posted on 9/30/23 at 9:31 am to TomRollTideRitter
I have nothing to add but this might be the most helpful response in the history of tigerdroppings, well done sir.
Posted on 9/30/23 at 2:44 pm to TomRollTideRitter
quote:
I can almost guarantee you the hospital’s cost is nowhere near that $405,378 “Billed”, and that the insurer is paying nowhere near the $402,230 “Insurance Covered”
Not to start a political debate, but insurance billing tactics like this are what is wrong with hospital billing and insurance.
Imagine if this were the same with homeowner’s insurance, you can only use a select few contractors to redo the roof otherwise they only will pay 50% for an out of network contractor. The insurance approved contractor will bill you and the insurance 200k for what is really a 20k roof, you have a 5% deductible on the 200k so the contractor will pocket another 10k from you. Then the insurance company will boast it covered 90% of the cost of the roof while it may have paid 20k or less because the contractor negotiated that with the insurance company beforehand.
This post was edited on 9/30/23 at 9:59 pm
Posted on 9/30/23 at 6:24 pm to Meauxjeaux
He can pay $10 a month and they won’t send it to collections
Posted on 9/30/23 at 8:22 pm to Clint Torres
quote:
He can pay $10 a month and they won’t send it to collections
I was going to suggest this. Ask for a payment plan...as long as he sends $10 or $25 per month he won't go to collections. The payment plans can sometimes be years and years and years.
Posted on 9/30/23 at 10:27 pm to Clint Torres
quote:
He can pay $10 a month and they won’t send it to collections
Posted on 9/30/23 at 11:37 pm to Meauxjeaux
There is a lot of great, very involved advice in this thread. But why pay at all?
Posted on 10/1/23 at 12:09 pm to Meauxjeaux
Why is his secondary not covering ?
What is his out of pocket maximum for the year?
Open enrollment is coming up , may be time to look at advantage plans?
What is his out of pocket maximum for the year?
Open enrollment is coming up , may be time to look at advantage plans?
Posted on 10/2/23 at 4:54 pm to Meauxjeaux
Also, medical debt is not looked at the same as regular debt. I certainly wouldn't worry about from a "credit rating" standpoint.
Posted on 10/3/23 at 5:44 am to TomRollTideRitter
Damn dude, I can say that I am truly impressed.
Posted on 10/3/23 at 6:01 am to Meauxjeaux
Does his insurance not have an out of pocket max?
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