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Need advice on high dollar medical collection for my son

Posted on 9/29/23 at 8:20 pm
Posted by Meauxjeaux
98836 posts including my alters
Member since Jun 2005
41423 posts
Posted on 9/29/23 at 8:20 pm
So my son used to get a monthly treatment with a high cost therapy. The treatment was an hour long infusion, but the drug is one of the most expensive in the world. (Note: he now gets a different drug that is every 70-80 days, not monthly).

The hospital gets paid about 98% of the bill from insurance. The amount they are charging him for patient part comprises about 80% of his total monthly take-home pay.

I’m looking for advice on how to approach the hospital to see if they will waive the patient part.

His credit is nearly perfect and they are threatening to send him to collections.

Here is a sample bill. He has others that the patient part is over $4000 for the month.

Just trying to see if anyone has experience here. Patient care advocates? Write letters direct to the hospital? Get an attorney involved?


This post was edited on 9/29/23 at 8:22 pm
Posted by TomRollTideRitter
Member since Aug 2016
12777 posts
Posted on 9/29/23 at 8:56 pm to
Hospitals rarely if ever receive charges and charges are oftentimes 5x, 10x, or even 20x costs.

Third party payers (insurers) negotiate contracts to agree on payment with hospitals that are usually based on a percentage of what Medicare would pay.

I can almost guarantee you the hospital’s cost is nowhere near that $405,378 “Billed”, and that the insurer is paying nowhere near the $402,230 “Insurance Covered”

Your son could approach by asking if the Hospital has a self pay discount for the Charges he owes or if the Hospital would be willing to allow him to pay the same percentage of his part of charges as the insurer.

If you can tell me the hospital, I can give you their overall cost to charge ratio which would give you estimate of the actual cost the hospital is incurring for the procedure.
This post was edited on 9/29/23 at 8:59 pm
Posted by Meauxjeaux
98836 posts including my alters
Member since Jun 2005
41423 posts
Posted on 9/29/23 at 9:17 pm to
Wow that’s a huge help. Thanks!!!

It’s El Camino Hospital in San Jose CA.
Posted by tigerbacon
Arkansas
Member since Aug 2010
3826 posts
Posted on 9/29/23 at 9:24 pm to
And depending on the drug, most drug companies offer relief for their drugs. Pretty common for the insurance to pay and then drug company to waive the rest
Posted by Lawyered
The Sip
Member since Oct 2016
31334 posts
Posted on 9/29/23 at 9:42 pm to
Yeah I’d reach out to the drug manufacturer for copay relief

Something of that magnitude of cost, I’d be shocked if they didn’t offer a $0 copay rebate for the patient
Posted by TomRollTideRitter
Member since Aug 2016
12777 posts
Posted on 9/29/23 at 9:43 pm to
El Camino had about a 21% cost to charge ratio in their last cost report filing to CMS, so the total cost to the hospital is likely $85,130 and the portion of cost the insurer is responsible is likely about $84,489.

Medicare reimbursement averages about 87% of cost and a private insurer generally pays between 150% and 200% of Medicare reimbursement.

$84,489 * 87% * 150% = $110,258. I’d say that’s a good estimate of the amount the insurer is actually paying on that bill.

$110,258 / $402,230 is about 27%, so “fair” reimbursement from your son for his portion would be 27% of the $3,148 being billed which is about $850.

Now the average hospital employee won’t understand that, but a person in their revenue department should understand they aren’t collecting “Charges” which is the number that appears on a bill.

Even out of network insurers now don’t pay charges and instead do reference based pricing like the above.

I’m probably bogging you down with information that is too much, but hopefully it’s helpful to understand how the reimbursement process actually works.
Posted by stout
Porte du Lafitte
Member since Sep 2006
170348 posts
Posted on 9/29/23 at 10:12 pm to
quote:

TomRollTideRitter







Great info for Meauxjeaux. Thank you
Posted by Meauxjeaux
98836 posts including my alters
Member since Jun 2005
41423 posts
Posted on 9/29/23 at 11:25 pm to
I’m always amazed at the type of information that can be learned from the user base of TigerDroppings. It’s really pretty freaking phenomenal.

Thanks everyone!!
Posted by Meauxjeaux
98836 posts including my alters
Member since Jun 2005
41423 posts
Posted on 9/29/23 at 11:26 pm to
Thanks Tom, the under the hood info is amazing!

He and I will be going over it this weekend.

He’s just starting to take on the adulting part of life and understands he’ll have a hefty bill for his medical treatments.

I’m just trying to keep it from destroying his credit. He’s young with few obligations so he can budget a significant payment for his patient obligation part of care.

This is a huge help so it’s really appreciated.
This post was edited on 9/29/23 at 11:34 pm
Posted by makersmark1
earth
Member since Oct 2011
16897 posts
Posted on 9/30/23 at 4:50 am to
1. Call the drug company, sometimes they have financial assistance programs.
2. Find the support group for the diagnosis, someone there has dealt with this.
3. Negotiate with hospital, they will take something over nothing.
Posted by TheWalrus
Member since Dec 2012
42110 posts
Posted on 9/30/23 at 9:31 am to
I have nothing to add but this might be the most helpful response in the history of tigerdroppings, well done sir.
Posted by Tarps99
Lafourche Parish
Member since Apr 2017
8372 posts
Posted on 9/30/23 at 2:44 pm to
quote:

I can almost guarantee you the hospital’s cost is nowhere near that $405,378 “Billed”, and that the insurer is paying nowhere near the $402,230 “Insurance Covered”


Not to start a political debate, but insurance billing tactics like this are what is wrong with hospital billing and insurance.

Imagine if this were the same with homeowner’s insurance, you can only use a select few contractors to redo the roof otherwise they only will pay 50% for an out of network contractor. The insurance approved contractor will bill you and the insurance 200k for what is really a 20k roof, you have a 5% deductible on the 200k so the contractor will pocket another 10k from you. Then the insurance company will boast it covered 90% of the cost of the roof while it may have paid 20k or less because the contractor negotiated that with the insurance company beforehand.
This post was edited on 9/30/23 at 9:59 pm
Posted by Clint Torres
Member since Oct 2011
2692 posts
Posted on 9/30/23 at 6:24 pm to
He can pay $10 a month and they won’t send it to collections
Posted by bikerack
NH
Member since Sep 2011
2170 posts
Posted on 9/30/23 at 8:22 pm to
quote:

He can pay $10 a month and they won’t send it to collections


I was going to suggest this. Ask for a payment plan...as long as he sends $10 or $25 per month he won't go to collections. The payment plans can sometimes be years and years and years.
Posted by TigerintheNO
New Orleans
Member since Jan 2004
41780 posts
Posted on 9/30/23 at 10:27 pm to
quote:

He can pay $10 a month and they won’t send it to collections

Posted by LemmyLives
Texas
Member since Mar 2019
7214 posts
Posted on 9/30/23 at 11:37 pm to
There is a lot of great, very involved advice in this thread. But why pay at all?
Posted by Tigerpaw123
Louisiana
Member since Mar 2007
17421 posts
Posted on 10/1/23 at 12:09 pm to
Why is his secondary not covering ?

What is his out of pocket maximum for the year?

Open enrollment is coming up , may be time to look at advantage plans?
Posted by Bjorn Cyborg
Member since Sep 2016
28603 posts
Posted on 10/2/23 at 4:54 pm to
Also, medical debt is not looked at the same as regular debt. I certainly wouldn't worry about from a "credit rating" standpoint.
Posted by MSTiger33
Member since Oct 2007
20661 posts
Posted on 10/3/23 at 5:44 am to
Damn dude, I can say that I am truly impressed.
Posted by Ric Flair
Charlotte
Member since Oct 2005
13756 posts
Posted on 10/3/23 at 6:01 am to
Does his insurance not have an out of pocket max?
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