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re: Dominos Pizza's war on delivery apps

Posted on 12/28/21 at 8:59 pm to
Posted by Tigerbiscuits
Mid-City
Member since Nov 2011
991 posts
Posted on 12/28/21 at 8:59 pm to
I hear ya brother and I bailed on your employer after the promotional period because door dash drivers in Nola were really bad. We limit delivery ranges and do our best to communicate with the drivers. Every region will be different so that's no knock on the company. Of course an order should be ready when you arrive to pick it up, it shouldn't sit for 30 minutes either. If there's no drivers available maybe they shouldn't send that order through with a specific pick up time. Best of luck and I'd gladly split the fees with you but the tech Lord's gotta get their share.
Posted by lostinbr
Baton Rouge, LA
Member since Oct 2017
9683 posts
Posted on 12/28/21 at 8:59 pm to
quote:

In the '80s pizza delivery and Domino's were pretty new to BR. I was going to LSU and ordered a pizza. It was something like $4.25. I wrote a check and waited for the delivery guy.

Guy shows up at my house and I hand him the check. He tells me there is a TEN CENT fee for checks. I don't have a dime on me so I ask him could you pay it? He says no.

So I look all over my house for a dime. I go to my dresser, my night table, kitchen drawers... All the while this guy is waiting on my porch for ten cents instead of moving on with his next delivery. I take the cushions off my couch and finally scrape together ten pennies to give him.

Why didn’t you just.. write a new check?
Posted by GeauxD7
Baton Rouge, Louisiana
Member since Dec 2009
703 posts
Posted on 12/28/21 at 9:01 pm to
You knew about your company’s up charge on food items. So don’t be mad when you receive no tip. Argue to your employer that they shouldn’t be charging 30%. Again, not my problem.

I just ordered $12 of food that is 6.7 miles from my house. You think I’m tipping you $7 on a $12 order?
I’d rather let the food sit for 2 hours and rot before I tip $7 on a $12 order
Posted by Mainieri Fan
Member since Sep 2018
1264 posts
Posted on 12/28/21 at 9:04 pm to
quote:

Best of luck and I'd gladly split the fees with you but the tech Lord's gotta get their share.
It will eventually catch up to them. Then they'll have to lower their fees. Here Door Dash is a monster. In high demand. So I don't see any breaks for anyone here.

To be fair my son orders a medium pizza from Dominoes, and it winds up being about $30 after he tips the driver. It's 2 miles he tips $7

Like I say, It's a luxury
Posted by ellessu
Where freedom rings
Member since Dec 2007
66 posts
Posted on 12/28/21 at 9:06 pm to
The beginning of the commercial says 110,000 restaurants have closed since April 2020. Then starts on about delivery apps…..I think the reason these restaurants closed is Democrat politicians shutting down for a “pandemic”.
Posted by Mainieri Fan
Member since Sep 2018
1264 posts
Posted on 12/28/21 at 9:06 pm to
quote:

So don’t be mad when you receive no tip.


No tip, no trip. Enjoy your cold arse food - cheap arse
This post was edited on 12/28/21 at 9:09 pm
Posted by Breauxsif
Member since May 2012
22290 posts
Posted on 12/28/21 at 9:09 pm to
quote:

That’s not my problem.

So you receive your food in a timely fashion after the driver’s see you didn’t tip shite? The driver’s are not employees of Doordash and choose what orders they decide to take, since it’s their time and gas money spent on doing that kind of work. You realize driver’s can tell if you haven’t tipped on Doordash when they use the Para app in conjunction with the Doordash app and decline your shite order?

You should educate yourself.
Posted by GeauxD7
Baton Rouge, Louisiana
Member since Dec 2009
703 posts
Posted on 12/28/21 at 9:10 pm to
I’ll let you in on a little secret. I ordered at 8:37 and the driver is 3 minutes away. No tip, of course. Bet that shite is hot n ready on my doorstep
Posted by CajunTiger92
Member since Dec 2007
2821 posts
Posted on 12/28/21 at 9:13 pm to
quote:

If we could migrate all customers from Uber and other 3rd party apps to direct ordering


Since the customers don’t seem to mind paying premiums, perhaps you should charge more for the phone order but brand it as a luxury personalized, chauffeured delivery experience.
Posted by GeauxD7
Baton Rouge, Louisiana
Member since Dec 2009
703 posts
Posted on 12/28/21 at 9:16 pm to
I don’t care if they see I didn’t tip


quote:

since it’s their time and gas money spent on doing that kind of work

Sounds like a personal problem to me
Posted by Dan
Austin
Member since Dec 2006
2454 posts
Posted on 12/28/21 at 9:16 pm to
quote:

I’ll let you in on a little secret. I ordered at 8:37 and the driver is 3 minutes away. No tip, of course. Bet that shite is hot n ready on my doorstep


The best part of reading through this thread is knowing you get spit and other juices in your food and eat it with a smile. I know a few drivers and know endless stories about what they do on 0$ tips. There are quite a few items that are sealed but almost every order has a place to spit in.
Posted by GeauxD7
Baton Rouge, Louisiana
Member since Dec 2009
703 posts
Posted on 12/28/21 at 9:17 pm to
quote:

Some nights I play "ping-pong" when there are no other drivers. That meaning I keep declining it til it goes up to an acceptable level.


You delivery people are strange. Bro out here playing Russian roulette for $3.50 instead of $3
Posted by gizmothepug
Louisiana
Member since Apr 2015
6666 posts
Posted on 12/28/21 at 9:22 pm to
quote:

I don’t tip any of the delivery app drivers. Their up charge from DoorDash, Waitr, Uber Eats is their issue not mine. Don’t like it don’t deliver for them.


I kind of get what you’re saying, my money is going somewhere so let them work it out, but I will give them a few bucks on the rare occasion we actually use one of those services.
Posted by GeauxD7
Baton Rouge, Louisiana
Member since Dec 2009
703 posts
Posted on 12/28/21 at 9:23 pm to
quote:

spit and other juices in your food and eat it with a smile


I eat arse with a smile. Ain’t dead yet. Lil spit never hurt anyone
Posted by Fratigerguy
Member since Jan 2014
4751 posts
Posted on 12/28/21 at 9:26 pm to
quote:

I don’t tip any of the delivery app drivers. Their up charge from DoorDash, Waitr, Uber Eats is their issue not mine. Don’t like it don’t deliver for them.


I don’t blame you for having that opinion. But for example, my daughter is a college athlete and doesn’t have the time or ability to have a “regular” part time job. When she has a couple hours at various times she does deliveries on DoorDash or Waitr. She gets a flat like $3 from the apps to deliver. It can take 20-30 minutes to go get and deliver. It’s not much. Yes, I know, not your problem. But get off your lazy arse and go get the food if you don’t want to tip. Otherwise, be prepared to get your shite late, and cold.

And no. No fricking pics you sick bastards.
Posted by GRTiger
On a roof eating alligator pie
Member since Dec 2008
63401 posts
Posted on 12/28/21 at 9:26 pm to
quote:

The best part of reading through this thread is knowing you get spit and other juices in your food and eat it with a smile. I know a few drivers and know endless stories about what they do on 0$ tips. There are quite a few items that are sealed but almost every order has a place to spit in.


This is why I don't use these services. Outsourcing food handling to random degenerates and charging $30 for a burger and fries just doesn't get outweighed by the convenience of it for me.
Posted by josh336
baton rouge
Member since Jan 2007
78090 posts
Posted on 12/28/21 at 9:26 pm to
quote:

It's pretty transparent why Dominos doesn't want people to be able to have human food delivered to their homes.


Huh
Posted by Dan
Austin
Member since Dec 2006
2454 posts
Posted on 12/28/21 at 9:28 pm to
quote:

I eat arse with a smile. Ain’t dead yet. Lil spit never hurt anyone


Yeah, sure thing fat arse.
Posted by Dan
Austin
Member since Dec 2006
2454 posts
Posted on 12/28/21 at 9:29 pm to
quote:

This is why I don't use these services. Outsourcing food handling to random degenerates and charging $30 for a burger and fries just doesn't get outweighed by the convenience of it for me.


Agree
Posted by lostinbr
Baton Rouge, LA
Member since Oct 2017
9683 posts
Posted on 12/28/21 at 9:30 pm to
quote:

I Door Dash. It supplements my military retirement. I'm not taking a $3 order 15 miles. So it can sit. I live in a rural area. If an order isn't a dollar a mile, it can sit.

Kinda blows my mind that anyone is ordering shite on Door Dash to be delivered 15 miles in the first place. That sounds like an absolutely terrible market for food delivery. I don’t think I’ve ever ordered delivery from anywhere more than 2 miles away, at most.
quote:

Another issue, I shouldn't have to wait 30 minutes at your restaurant waiting for an order. Time is money.

You and the service made an agreement. You knew about their charges when you signed up.

Jesus. The guy who said he never tips is a douche, but you aren’t painting a very rosy picture for Door Dash.

Here’s the thing: from the customer’s perspective, time spent waiting on the restaurant is a Door Dash problem. I don’t buy food from Rotolo’s and then place a separate order with Waitr to go pick it up. I buy the food from Waitr. Coordinating the pickup is their problem to hash out with the restaurant. It’s literally what I’m paying them to do.

Now I’m sure there are certain restaurants that are inconsistent/hard to work with. But it’s rarely the restaurant that looks bad when food shows up cold 30 minutes late - it’s almost always a reflection of the delivery service. In fact it’s the #1 reason I completely stopped using Waitr.

Further, this idea of “you didn’t tip enough, you can wait” is a perfect example of why pre-tipping is arse backwards. A tip is supposed to reflect the service received, not the other way around. It burns my arse when I tip $8-10 on a 1-2 mile delivery and the food shows up late/cold because it’s been sitting at the restaurant.

Waitr is going to go under not because of their outrageous pricing (and it is outrageous compared to their competitors) or their geographic footprint, but because of their dog shite customer service. If your attitude is representative of Door Dash as a whole, I’m sure they’ll wind up in the same boat. The services that offer consistency and transparency are going to be the ones that come out on top.
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