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re: Hurricane Harvey Flight Waivers: Waivers Still Up on United

Posted on 8/28/17 at 2:56 pm to
Posted by buzzedgolfer
Baton Rouge
Member since Oct 2016
355 posts
Posted on 8/28/17 at 2:56 pm to
I'm flying AA from Nola to Miami Friday morning at 8am. Flight # is 444. I'm hoping everything will be okay then, but how can I tell if the plane is coming from somewhere before Nola or not?
Posted by CuseTiger
Member since Jul 2013
9070 posts
Posted on 8/28/17 at 3:04 pm to
Technically I think the flight has to cancel to get a refund, however your MSY to HOU flight may already be cancelled so the refund should be okay. I don't think the HOU airport is supposed to open until Thursday morning at the earliest anyway. I would call southwest now and see what they say. They may have you wait until tomorrow or Wednesday to cancel

"Additionally, Customers holding reservations for a flight that is cancelled may request a refund for an unused ticket/travel itinerary."

This post was edited on 8/28/17 at 3:06 pm
Posted by CuseTiger
Member since Jul 2013
9070 posts
Posted on 8/28/17 at 3:08 pm to
quote:

Flight # is 444. I'm hoping everything will be okay then, but how can I tell if the plane is coming from somewhere before Nola or not?

Flightaware is the best site to use. Your plane will come from Dallas, Miami or Charlotte the night before so hopefully it makes it in.
Posted by Lou Pai
Member since Dec 2014
29594 posts
Posted on 8/28/17 at 4:51 pm to
You the man, Cuse. Thanks so much for the help.
Posted by Statestreet
Gueydan
Member since Sep 2008
13901 posts
Posted on 8/28/17 at 6:24 pm to
So they were very helpful in switching our flight so that we can just take the second leg from DFW to Reno after we drive from Lake Charles to DFW.

Does anyone know the conditions for driving up to Dallas? We plan on going up to Shreveport then west on 20 as we are trying to avoid the road closures and rescue efforts.

Posted by Parallax
Member since Feb 2016
1459 posts
Posted on 8/28/17 at 7:30 pm to
Flying to IAH then to Belize Saturday. Would you just wait and see or should I be calling United now?
Posted by CuseTiger
Member since Jul 2013
9070 posts
Posted on 8/28/17 at 7:38 pm to
quote:

Does anyone know the conditions for driving up to Dallas?

You may want to try the big thread on the OT. You driving up wed morning or tues night?
Posted by Louie T
Member since Dec 2006
36724 posts
Posted on 8/28/17 at 7:42 pm to
American not letting me change my destination city is annoying. I'm essentially getting upcharged $600 to change from DAL - HOU to DAL - NO.
Posted by CuseTiger
Member since Jul 2013
9070 posts
Posted on 8/28/17 at 7:47 pm to
quote:

Flying to IAH then to Belize Saturday. Would you just wait and see or should I be calling United now?

Where are you flying from? You will probably have better luck getting on a united partner from another airport/airline to get to bze.

EWR-SAL-BZE but it departs at 715am
This post was edited on 8/28/17 at 7:51 pm
Posted by CuseTiger
Member since Jul 2013
9070 posts
Posted on 8/28/17 at 7:51 pm to
quote:

American not letting me change my destination city is annoying. I'm essentially getting upcharged $600 to change from DAL - HOU to DAL - NO.

Bad agent. What you should do is if you see things arent going your way, politely thank them, tell them you need some time to think about it, then hang up and call again.
This post was edited on 8/28/17 at 7:52 pm
Posted by Louie T
Member since Dec 2006
36724 posts
Posted on 8/28/17 at 8:29 pm to
It's their policy written in black & white. Doubt I find anyone nice enough to work around it.
This post was edited on 8/28/17 at 8:43 pm
Posted by CuseTiger
Member since Jul 2013
9070 posts
Posted on 8/28/17 at 9:18 pm to
Get a refund for the flights you booked to houston and rebook dfw to msy instead?
Posted by Parallax
Member since Feb 2016
1459 posts
Posted on 8/28/17 at 9:27 pm to
I can reroute through ATL or MIA but I'm meeting up with someone coming from LFT. My gut says IAH will be up and running by Saturday, just not sure if I should wait and see or what. Currently waiting 40 minutes to talk to someone from United.
Posted by Statestreet
Gueydan
Member since Sep 2008
13901 posts
Posted on 8/28/17 at 9:38 pm to
Driving Tuesday Evening and flying out Wednesday AM...
Posted by Louie T
Member since Dec 2006
36724 posts
Posted on 8/28/17 at 10:13 pm to
Looked into both that and just adding a HOU-NO flight; they were obscenely pricey. I'll just watch the game on the tube.
Posted by Cap Crunch
Fire Alleva
Member since Dec 2010
54189 posts
Posted on 8/28/17 at 10:33 pm to
Cuse, forgive me if this is a dumb question, but my return flight on Friday just had a waiver issued for it.

A waiver just allows me to change or cancel my trip at no cost right? I'm assuming since I'm returning home its nothing I should worry about?


Add to the OP that Delta has issued waivers for the following cities through September 7

Alexandria, LA (AEX)
Austin, TX (AUS)
Baton Rouge, LA (BTR)
Houston, TX – Hobby (HOU)
Houston, TX – Intercontinental (IAH)
Lafayette, LA (LFT)
New Orleans, LA (MSY)
San Antonio, TX (SAT)
Shreveport, LA (SHV)
Posted by CuseTiger
Member since Jul 2013
9070 posts
Posted on 8/28/17 at 10:37 pm to
quote:

My gut says IAH will be up and running by Saturday, just not sure if I should wait and see or what.

From what I just read on flyertalk, United is planning on operating hub to hub flights starting Thursday evening and most of Friday. By saturday they may be at close to normal but I would still try and avoid if at all possible
Posted by CuseTiger
Member since Jul 2013
9070 posts
Posted on 8/28/17 at 10:39 pm to
quote:

Add to the OP that Delta has issued waivers for the following cities through September 7

Figured Delta would finally update their waivers, they've been very far behind on this one but to their defense, they have been operating all their flights in and out of LFT/BTR/MSY/LCH over the past several days.

quote:

A waiver just allows me to change or cancel my trip at no cost right?

If your flight cancels, you can get a refund. Otherwise you can change it for free. So if you book a 6am ATL-BTR flight and really don't feel like getting up at 4am, this is the perfect chance for you to switch to that 2pm flight free of charge. What time are you looking to head back? I can take a look at inventory
Posted by Cap Crunch
Fire Alleva
Member since Dec 2010
54189 posts
Posted on 8/28/17 at 10:47 pm to
I'm heading back in the afternoon after I finish work stuff. I just took a quick look and there aren't any better itineraries for me. Just wanted to make sure.

I guess I just got a bit freaked out when I got that email but I'm assuming this is just because everything is going to be backed up between Texas and Louisiana for a while. I can't imagine BR will still be in trouble by Friday.

Thanks for the help Cuse
Posted by CuseTiger
Member since Jul 2013
9070 posts
Posted on 8/28/17 at 10:54 pm to
We should be good on Friday. There's a 3:13pm, 4:29pm, 7:04pm, 9:14pm, and a 10:33pm. The 3:13 and 4:29 are almost full already and they're on a terrible plane (CRJ 200) with horrible legroom and no wifi. The 7 and 9pm flights are on a CRJ900 (much better plane with wifi) but are only selling 1 and 4 seats respectively.
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