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Quickbooks Enterprise for Contractors is a SCAM

Posted on 11/7/19 at 3:51 pm
Posted by FLTech
the A
Member since Sep 2017
21181 posts
Posted on 11/7/19 at 3:51 pm
We upgraded to a new Quickbooks. Had an outdated version. Went online to purchase the Enterprise Edition for Contractors. I think it cost $3,200 and some change.

We use the desktop version by the way

Installed it for 11 users. Spent an entire Saturday upgrading our server, doing several backups, installing on all of the desktops, etc. Everything was ready to roll for Monday.

Anyways, long story short, they just charged our company another $3,200. WTF?

So we called Quickbooks and they informed us that Quickbooks is now a Subscription base where we now have to pay $3,200/year OR we can pay monthly at $266.00/month.

Had I known this, noway in hell would we have upgraded to this horse shite. We have never had to pay for Quickbooks in the past because we actually bought the desktop version of Quickbooks.

Holy shite, how misleading is this?? In 5 yeas down the road we are going to spend $16,000 for fricking Quickbooks + the actual copy that we bought for $3,200?

That's some grade A bullshite right there.
Posted by SlowFlowPro
Simple Solutions to Complex Probs
Member since Jan 2004
451051 posts
Posted on 11/7/19 at 4:14 pm to
i am holding on tight with my 2013 desktop version
Posted by FLTech
the A
Member since Sep 2017
21181 posts
Posted on 11/7/19 at 5:15 pm to
We really didn't need to upgrade. I'm pretty pissed about it
Posted by SlowFlowPro
Simple Solutions to Complex Probs
Member since Jan 2004
451051 posts
Posted on 11/7/19 at 6:16 pm to
yes i am a very small business and i only need basic bookkeeping. literally NO reason to upgrade

if i have to go to something like that, i'm just paying a bookkeeper
Posted by HubbaBubba
North of DFW, TX
Member since Oct 2010
48771 posts
Posted on 11/7/19 at 7:38 pm to
How could you NOT know it was subscription based? I mean, seriously?
Posted by Zappas Stache
Utility Muffin Research Kitchen
Member since Apr 2009
40729 posts
Posted on 11/7/19 at 7:40 pm to
Most software is going to s ubscription basis. AutoCAD is there and I refuse to upgrade.
Posted by SG_Geaux
Beautiful St George, LA
Member since Aug 2004
79571 posts
Posted on 11/7/19 at 10:22 pm to
Their website clearly says it is a subscription
Posted by Street Hawk
Member since Nov 2014
3550 posts
Posted on 11/7/19 at 11:02 pm to
Are there any free book keeping software for small businesses? Maybe a plug-in for G Suite / Google Sheets?
Posted by ashy larry
Marcy Projects
Member since Mar 2010
5575 posts
Posted on 11/8/19 at 7:28 am to
quote:

Most software is going to s ubscription basis.


This. From an IT budgeting standpoint, I despise this. From and IT security standpoint it ‘helps’. Too many people refuse to regularly update software and it leaves vulnerabilities wide open for hackers and malware. Don’t get me wrong, the main reason the software companies do this is added revenue but it’s also easier for them to keep everyone on the same versions and software be up to date and patched. It’s hard to keep providing updates for software that 10 years old especially bc someone is too cheap to upgrade.
Posted by bluebarracuda
Member since Oct 2011
18851 posts
Posted on 11/8/19 at 7:32 am to
Thankfully with subscriptions too it means included support for problems.

Our deskside guys love that
Posted by SG_Geaux
Beautiful St George, LA
Member since Aug 2004
79571 posts
Posted on 11/8/19 at 7:48 am to
quote:

From an IT budgeting standpoint, I despise this


Why? It keeps your budget more consistent.
Posted by BottomlandBrew
Member since Aug 2010
28386 posts
Posted on 11/8/19 at 8:12 am to
Did you buy it directly from Intuit or did you go through a 3rd party vendor?
Posted by TechBulldog
Member since Nov 2019
3 posts
Posted on 11/8/19 at 8:52 am to
With 11 users you won't find better pricing on any other software. You can easily spend more than that. I am a QB Pro Advisor and I can't see how you even got that price for that number of users. I just had someone pay over $4000 for 6 users on the Platinum level (3 levels - contractor version available in all 3). With QuickBooks anything over 5 users is Enterprise - no way around it.

One thing is that this does give you free support and software upgrades during the subscription time.

This is the way that software companies are moving with sales. It makes them more money. In some ways it can help the consumer with free upgrades and sometimes free support.
Posted by broadhead
Member since Oct 2014
2384 posts
Posted on 11/8/19 at 9:04 am to
The days of free software are gone. As a stock holder of companies I love it, as a consumer I'm not a fan.
Posted by MikeBRLA
Baton Rouge
Member since Jun 2005
16897 posts
Posted on 11/8/19 at 9:10 am to
quote:

Why? It keeps your budget more consistent.


Yeah, they are consistently billing you.
You never really own the software, you are literally forced to renting it forever.
Posted by HubbaBubba
North of DFW, TX
Member since Oct 2010
48771 posts
Posted on 11/8/19 at 10:25 am to
quote:

Yeah, they are consistently billing you.
You never really own the software, you are literally forced to renting it forever.
Or, you can go the SAP route, spend hundreds of thousands customizing code for your business and pay perpetually for patches, but....

... you'll own it!

Posted by td1
Baton Rouge
Member since Oct 2015
3072 posts
Posted on 11/8/19 at 1:53 pm to
If QuickBooks sub prices have you crying, wait until you invest in a real accounting system. I'll see your $3200 QuickBooks sub and raise it to $30,000 per year for SAGE.
This post was edited on 11/8/19 at 1:53 pm
Posted by FLTech
the A
Member since Sep 2017
21181 posts
Posted on 11/8/19 at 3:00 pm to
quote:

Did you buy it directly from Intuit or did you go through a 3rd party vendor?


We didn't purchase through their website. I think we got it through office max or someone like that
This post was edited on 11/8/19 at 3:02 pm
Posted by TechBulldog
Member since Nov 2019
3 posts
Posted on 11/8/19 at 10:27 pm to
They only sell up to a 5 user. If that was the case you could go to Premier. You wouldn't have to upgrade UNLESS you are adding on payroll (a yearly subscription). That requires you to upgrade every 3 years. If not you could keep it forever. Unless there was other parts you needed like enhanced inventory or enhanced pricing I can't see why you changed. If you are going to have over 5 users in the software at the same time you must have Enterprise for the correct number of users.
Posted by Korkstand
Member since Nov 2003
29000 posts
Posted on 11/8/19 at 10:48 pm to
quote:

One thing is that this does give you free support and software upgrades during the subscription time.
quote:

In some ways it can help the consumer with free upgrades and sometimes free support.
You keep using that word.
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