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Message

re: Spotify customer service being overwhelmed with cancellation requests

Posted on 1/28/22 at 1:27 pm to
Posted by Ignignokt
Member since Dec 2005
3381 posts
Posted on 1/28/22 at 1:27 pm to
I smell bullshite from Tristan
Posted by Swoozie
Member since Jan 2021
1013 posts
Posted on 1/28/22 at 2:07 pm to
quote:

Who knew Neil Young and Barry Manilow had so many fans.

It would be fun to see the number of subscribers playing their music versus the number listening to Rogan.
Posted by Ag Zwin
Member since Mar 2016
19985 posts
Posted on 1/28/22 at 2:14 pm to
This is such bullshite, and it just shows how braindead the people who believe this are.

"Operators are standing by!"

For what? To watch you click this fricking button?

Posted by TerryDawg03
The Deep South
Member since Dec 2012
15724 posts
Posted on 1/28/22 at 2:14 pm to
quote:

People asking to cancel are being told they cannot.

Keep on rockin' in the free world.
Posted by keks tadpole
Yellow Leaf Creek
Member since Feb 2017
7580 posts
Posted on 1/28/22 at 2:17 pm to
Twenty- four hours with Pandora and they’ll be begging to come back.
Posted by Ag Zwin
Member since Mar 2016
19985 posts
Posted on 1/28/22 at 3:08 pm to
quote:

Twenty- four hours with Pandora and they’ll be begging to come back.



Which is why I want to give Apple a try.

I don't get it. These companies have almost every song you can think of, but can't put together a decent piece of software to manage them.

Bring back WinAmp.
Posted by Loserman
Member since Sep 2007
21908 posts
Posted on 1/28/22 at 3:15 pm to
quote:

And how do we get rid of them?


May I suggest the Melty Stick?

Posted by keks tadpole
Yellow Leaf Creek
Member since Feb 2017
7580 posts
Posted on 1/28/22 at 3:22 pm to
quote:

Which is why I want to give Apple a try.


If I could create memes, there would be an emergency thermal exhaust port right next to stem.
Posted by Diamondawg
Mississippi
Member since Oct 2006
32254 posts
Posted on 1/28/22 at 3:32 pm to
I don't understand their business model. How can they be throwing around hundreds of millions of dollars for someone like Neil Young ($150mm) or Joe Rogan ($100mm) and that's just two. I realize Joe is one of the most popular podcasts out there but stil.....
Posted by Giantkiller
the internet.
Member since Sep 2007
20341 posts
Posted on 1/28/22 at 3:36 pm to
In related news, I listened to Rogan for the first time on Spotify yesterday which I'd just downloaded. Before that, I'd listen to random clips on Youtube but as of yesterday, I actually downloaded the app.

So it goes both ways, Libs.
Posted by Diamondawg
Mississippi
Member since Oct 2006
32254 posts
Posted on 1/28/22 at 3:37 pm to
quote:

For what? To watch you click this fricking button?


I wonder are they blocking from accessing you profile so that you can't delete your payment method.
Posted by Mick Hogger
Little Rock
Member since Nov 2020
401 posts
Posted on 1/28/22 at 3:39 pm to
quote:

I don't understand their business model. How can they be throwing around hundreds of millions of dollars for someone like Neil Young ($150mm) or Joe Rogan ($100mm) and that's just two. I realize Joe is one of the most popular podcasts out there but stil....


Neil's money is from selling his publishing rights, nothing to do with Spotify.
Posted by Diamondawg
Mississippi
Member since Oct 2006
32254 posts
Posted on 1/28/22 at 3:45 pm to
quote:


Neil's money is from selling his publishing rights, nothing to do with Spotify.

So Spotify has to pay whoever that bought them to play his music on their platform. Someone's got to pay.
Posted by ShortyRob
Member since Oct 2008
82116 posts
Posted on 1/28/22 at 3:47 pm to
Hopefully no one at Spotify is dumb enough to think appeasing these morons will help.
Posted by TigerintheNO
New Orleans
Member since Jan 2004
41199 posts
Posted on 1/28/22 at 4:06 pm to
Posted by blueboy
Member since Apr 2006
56360 posts
Posted on 1/28/22 at 4:31 pm to
This is bullshite, a flash mob trying to make it look like the world is against them because of Rogan. The opposite is true.
Posted by flyAU
Scottsdale
Member since Dec 2010
24850 posts
Posted on 1/28/22 at 4:37 pm to
I’ll be honest, I somehow have like 3 phantom Spotify accounts. One even showed up on my expense report!

I don’t know what is going on but they must link a ton of those “try for free” offers to your payment you are doing for something else.
Posted by LSURoss
SWLAish
Member since Dec 2007
15323 posts
Posted on 1/28/22 at 4:39 pm to
They can cancel in the app. Service stops at the end of the billing month. Why does customer service need to be involved?
Posted by TOSOV
Member since Jan 2016
8922 posts
Posted on 1/28/22 at 5:05 pm to
quote:

"Operators are standing by!"

For what? To watch you click this fricking button?


Yeah it's just a bunch of activist calling in to bog their switch boards down. That's the lefts approach. Hopefully they don't cave in, so other companies can finally grow a pair.
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