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re: Westin New Orleans Stole My Truck (Update on Last Page)

Posted on 7/16/25 at 12:22 pm to
Posted by Ingeniero
Baton Rouge
Member since Dec 2013
22120 posts
Posted on 7/16/25 at 12:22 pm to
quote:

The way you are just accepting these answers from them is making it way easier to get away with.


Yeah man, I'm not trying to be rude to you but just sitting there like Eeyore while they feed you this BS lets them get away with it while your insurance goes up. I would tell them their explanation isn't sufficient and go right back up the chain to Marriott and let them know you expect a new truck
Posted by Tiger328
Member since Mar 2017
904 posts
Posted on 7/16/25 at 1:17 pm to
Not sitting there like Eeyore. Just don’t know my options. I have been talking with Marriott and Westin employees and they’re trying to get to bottom of it too cause it all sounds suspicious
Posted by fightin tigers
Downtown Prairieville
Member since Mar 2008
76417 posts
Posted on 7/16/25 at 1:21 pm to
Im guessing a stolen truck hitting their insurance is going to be a killer.

There is going to be zero effort on their part to enter and insurance claim.

Lawyering up is your only chance. Unless you reported it to your insurance and are willing to let them fight it.
This post was edited on 7/16/25 at 1:23 pm
Posted by Lakeboy7
New Orleans
Member since Jul 2011
28305 posts
Posted on 7/16/25 at 1:23 pm to
quote:

I have been talking with Marriott and Westin employees and they’re trying to get to bottom of it too cause it all sounds suspicious


I get it everybody hates lawyers......until you need one. You need one.

Those Westin employees you are "talking to" are just following a script. NOPD wont do anything, get a lawyer.
Posted by Ingeniero
Baton Rouge
Member since Dec 2013
22120 posts
Posted on 7/16/25 at 1:30 pm to
Lakeboy is right. The people at Marriott and Westin have zero incentive to find your truck. If anything, they DON'T want it found because that can lead to their involvement in it. It sounds suspicious because it is suspicious. If you don't threaten legal action they're just going to slow roll you until you get frustrated and give up because that's what gets them out of this with no problems.
Posted by Delacroix22
Member since Aug 2013
4537 posts
Posted on 7/16/25 at 2:42 pm to
This

They are hoping at some point one of their new details or new wrinkles in the story or new "stand manager" or "manager of the manager" or whoever will generate enough confusion for you that you will lose faith in YOUR argument that this was negligent on their behalf and that you DO have a case.

Get. A. Lawyer.

In fact get the meanest fricking lawyer you can find.

frick these people.

These are the people responsible for everything wrong in New Orleans. You're the victim of a crime, and they just look out for one another and concoct some story hoping whitey get soft and kicks his toes down the street while Valet Armond can tell his boys that you've given up and the racket will continue. And crime will continue to stay where it is.
This post was edited on 7/16/25 at 2:45 pm
Posted by Novastar
Member since Jan 2023
677 posts
Posted on 7/16/25 at 2:59 pm to
quote:

get a lawyer


This can't be emphasized enough.

Posted by Fun Bunch
New Orleans
Member since May 2008
128033 posts
Posted on 7/16/25 at 3:12 pm to
Very very few lawyers handle claims like this without injury.

Maybe talk to some of the guys that specialize in Lemon Law. I know its not the same thing but they may take it on
Posted by KemoSabe65
70605
Member since Mar 2018
6419 posts
Posted on 7/16/25 at 3:16 pm to
There are Multiple Esquires posting here daily, if they can post they have time to help this man get the “justice he deserves”
Posted by This GUN for HIRE
Member since May 2022
5605 posts
Posted on 7/16/25 at 3:42 pm to
quote:

Just don’t know my options


Publicity. Bad publicity. And an attorney
Posted by TigerBait2008
Boulder,CO
Member since Jun 2008
38299 posts
Posted on 7/16/25 at 6:02 pm to
Prolly got repo'd
Posted by profdillweed
Gulf of America
Member since Apr 2025
2190 posts
Posted on 7/16/25 at 6:05 pm to
quote:


I get it everybody hates lawyers......until you need one. You need one.

Those Westin employees you are "talking to" are just following a script. NOPD wont do anything, get a lawyer.



He doesn't need to hire a lawyer...that why he has insurance......let his insurance company lawyers handle this
Posted by Chief Hinge
There and Here
Member since Sep 2018
3205 posts
Posted on 7/16/25 at 6:32 pm to
quote:

Nice edit But, no, they did not.


You’re trying way too hard to be a heel. Smells like desperation for attention.
Posted by Floating Change Up
Member since Dec 2013
12882 posts
Posted on 7/16/25 at 6:43 pm to
quote:

I thought new tech makes it almost impossible to steal a car without the keys.


Absolutely untrue.

I know of two people that have had their trucks stolen at very reputable hotels in Houston in the last year. One was a 1-year-old Denali, the other was a 5-month-old Ram with extensive suspension and performance upgrades.

*They* usually work in teams of four with two get away vehicles (also stolen): Break in, cut the security, pull the fuses relays for onstar/montitoring tech and have the car rolling inside of 3 minutes -- all without have the keys. Owners were told the same thing by LEO: Those trucks will be across the border before you blink.

Both thefts were on hotel security camera, and it is quite impressive the efficiency in which the teams work. Houston hotels are an absolute hot bed for full-size truck theft.
Posted by 3deadtrolls
lafayette
Member since Jan 2014
6720 posts
Posted on 7/16/25 at 6:47 pm to
quote:

Houston hotels are an absolute hot bed for full-size truck theft.


Staying in Houston next week. Wish a brother luck.

OP, I imagine your insurance will be more than happy to fight with the Westin on your behalf over paying out the claim.
Posted by jorconalx
alexandria
Member since Aug 2011
10696 posts
Posted on 7/16/25 at 7:25 pm to
quote:

Absolutely untrue



Yep, my bud had his AT4 stolen from a very nice hotel recently. It was less than a year old. Has yet to be found and was told don’t expect to, and if it is found you’re not going to want it back in the condition it will be in
Posted by rltiger
Metairie
Member since Oct 2004
1962 posts
Posted on 7/16/25 at 9:05 pm to
quote:

He doesn't need to hire a lawyer...that why he has insurance......let his insurance company lawyers handle this


There isn’t going to be some big payday with this. He is going to collect what the insurance pays and get some bonus points from Marriott.
Posted by teke184
Zachary, LA
Member since Jan 2007
103149 posts
Posted on 7/16/25 at 9:36 pm to
quote:

some bonus points from Marriott.


Yeah, if my fricking truck gets stolen what I’d want from the hotel whose valet service fricked me is some rewards points.
Posted by Lou Loomis
A pond. Ponds good for you.
Member since Mar 2025
1218 posts
Posted on 7/16/25 at 10:01 pm to
WTF is a lawyer going to do for him? 20 grand and 5 years later maybe he gets a few thousand dollars. When lawyers get involved, nothing body wins but the lawyers.

You have two choices …Claim it on insurance, let them handle it. Or waste hours and hours of your time over the next few months for nothing. It’s not worth it.

This is literally why you have insurance. But people on here worry about their insurance going up a little. That’s silly.

You’re welcome for the best advice you’ve received so far.
Posted by fightin tigers
Downtown Prairieville
Member since Mar 2008
76417 posts
Posted on 7/16/25 at 10:08 pm to
quote:

WTF is a lawyer going to do for him? 20 grand and 5 years later maybe he gets a few thousand dollars. When lawyers get involved, nothing body wins but the lawyers.


Are you night or day manager at The Westin?

The valet lost the truck. It will go to their insurance.

It isnt a big payday, but if the guy is just holding liability why would he not go after the valet?
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