re: Well this sucks: PayPal sides with buyer

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the physical ticket is not an intangible.

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how the frick did he email a physical ticket to the buyer?

So what I’ve learned today is you can just buy digital goods, pay for them, and then file a complaint with your credit card.

Can you prove that the tickets were legitimate? Or even better, can you prove that the tickets were used at the concert?

Those are two important questions if you're really concerned about the issue.

Unfortunately, you probably used the option to where the person just sent you the money as a "friend" or whatever it's called so that you didn't have to pay the buy/sell fee. Because of that, PayPal will not be required to put the money back in your account. However, you can certainly argue your case to them, showing that the tickets were legitimate and/or that they were used at the concert, and maybe they'll give in.

If they don't give in, file a claim in small claims court against the buyer and paypal. Come with proof that you made the sale legitimately and that the tickets were real and/or used. If he's able to prove in small claims that his credit card info was hacked, I think there's still a good chance that a small claims judge rules in your favor and at a minimum requires that paypal put the money back in your account, even if the money doesn't come out of the buyer's pocket.

No I used the invoice option hence the $14 fee but they claim intangible goods aren’t covered h set seller protection

you have to have a credit card connected to your account so they will charge it to that so the only solution there is to cancel it and request a new card.

next step is to go to the bank and request a new account number to avoid them trying that route, they "shouldnt" be able to, but why take the risk it if someone just processes the request for reimbursement of funds without verifying authorization, or maybe you already unknowingly gave them authorization for that when setting up the paypal account.

lastly, once you did all that they cant "take" the money from you, but they can and will report you to creditors and a collection agency

good luck with that, is it really worth all that and bad credit over $500?

its best to just take the life lesson and move on, and remember, if you do any more online transactions, ever, you will most likely have to go through paypal to do it

Yea I prefer the small claims court option over rolling over and dying.

Sometimes it’s nice to be OT poor. I don’t have to worry bout all that.

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That's why you don't do business with PayPal.

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Or American Express

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Quick story I sell some concert tickets on Craigslist and send a PayPal invoice to the email address and receive money then transferred the tickets (via Ticketmaster) to that same email address . I had email conversations with the buyer agreed on a price and confirmed receipt of money and receipt of tickets. A couple weeks later I have a complaint on my PayPal account and now a negative balance because the buyer claims unauthorized access to his account. Basically guy tells credit card company he was hacked and hacker sent his money to buy the tickets.

I send all my shite over to PayPal proving that I sent the tickets and they were received and now got an email saying I lost the case and as an extra frick you were gonna charge another $20. They claim Intangible goods or services are not covered under Seller Protection.

I had a zero balance at the time they tried to take the money back so my balance is now $-520. I intend to just close this acccount but is their anyway they can take the money out of my bank account without my authorization??

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Had a similar situation in the past through ebay. Ebay refuses to recognize electronic transfers of tickets. They told me that if I do not have a tracking number showing physical receipt by the buyer, they buyer will always win the dispute. In this current technological age, ebay is still 20 years behind.

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I paid a $14 fee to get fricked

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I'd be at the back closing my account, then I'd close PayPal with a kiss my arse note.