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Like what he means Paige in our industry is you have to deal with laziness and people just not wanting to work. But see I'm middleman so I get heat from the Customers about the laziness of the people moving my freight.

For instance, I had a driver on a hot load who had to go Iowa to CA and that fricker was moving 400 miles a day "Wide open" as he said

Let's just say they ate a grand worth of late charges but I had to hear for 2 days the bitching coming from the lady this product was going to. They kept 2 guys over night to take a load off that never showed up until the next afternoon. Was not a good morning to walk into the office.

I got on the phone with the driver and laid into him. That carrier line will no longer haul our freight.

Yet there are some instances I got "Bob" from Albany able to truck all night and get a 1k mile trip done in like 19 hours... Those people, I like to pay. I call them when I get similar loads to see if they are in the area and want to do my stuff again

You work in Mandeville representing an office in Memphis for a company that's centered in I think Kansas City. That's my guess at least

I'm in the same industry, deal with that shite daily.

I once had a customer call to bitch because a driver had backed up to a dock, fell asleep in his sleeper, had a heart attack and died at the loading site. She called to bitch that we should send healthier drivers, nevermind some poor guy had just died 15 minutes prior.

Suggestions for dealing? I've recently considered becoming an alcoholic, in my 10 years of doing this I've yet to find a better option.

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I've never had to and never will have to fire anyone thank god


Ironically, I've never fired anyone.

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Then what are they explaining to their wife and kids?

ETA: read more, never mind

I try to be patient with people, but only for so long. If they start giving me shite because I'm giving them shite. I'll go off. Because my shite giving is warranted. I will tell people that they suck and should maybe think about another career field.

Eta: this is when I worked in a kitchen

A huge part of my jobs to be a dick when it's called for. Sometimes I'm asked to try and break people down to see if they can handle the stress. Sometimes it's much harder than others and occasionally people will be fired for failing to handle it.

But my mindset is this. If you can't handle stress with me, how can you handle stress in a live environment with huge consequences on the line.

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EHS Manager (Safety guy) and I would much rather they think I am an a-hole, than them get hurt or die. I do not have guilt.

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This is what I was thinking the OP was.

Two different types of firing...for performance or force reduction...
If it's performance, I make sure I give them every chance to improve and make sure they know the consequences of not...usually don't feel guilty about that...laying people off is different but just rationalize that it is your job and its either do that or you won't be successful...and that is motivating to me.

Also, don't get close to people that report to you...unless you own your own business...it makes the difficult conversations that more difficult.