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Message

re: The new/used car sales business model is broken and defies logic

Posted on 11/7/17 at 8:40 pm to
Posted by nola000
Lacombe, LA
Member since Dec 2014
13139 posts
Posted on 11/7/17 at 8:40 pm to
quote:

There's got to be a better way.


Autotrader

/endthread
Posted by nola000
Lacombe, LA
Member since Dec 2014
13139 posts
Posted on 11/7/17 at 8:44 pm to
Inflated MSRPs exist precisely because they expect the buying public to haggle. The MSRP is there specifically for you to haggle it.
Posted by nola000
Lacombe, LA
Member since Dec 2014
13139 posts
Posted on 11/7/17 at 8:50 pm to
Go see my boy Dustin down at Schaeffers. He'll take care of you.

Posted by nola000
Lacombe, LA
Member since Dec 2014
13139 posts
Posted on 11/7/17 at 8:55 pm to
quote:

Ebay Motors. Find the car I want, which I will usually find in Dallas... make offer, sometimes a slight email/text dance about price or maybe a day or two wait until they do whatever they do to "find a way", but they usually beat anything local by a long shot. The catches are: I buy cash, the fight to Dallas, then 6-7 hour drive home..


I did this for several cars. Always used Autotrader. Went to Detroit one time when living in Stank Loser, Misery. Went to Houston when I was living in Austin. Went to Tucson, AZ when living in NOLA. Shipped a car in from Los Angeles when I was living in St. Tammany.

In every instance I got EXACTLY the car I was looking for, right down to the options and color, and paid way less than local.

I love internet shopping.
Posted by SamuelClemens
Earth
Member since Feb 2015
11727 posts
Posted on 11/7/17 at 9:03 pm to
quote:

There's got to be a better way.


The last 3 new cars I financed 2004 to current, i picked out the features I wanted, handled the finance online, got a list of the dealerships that had that specific car, called the dealership and had them come pick me up and take me to my car. (Jeep, Jeep and Honda)
Posted by Thib-a-doe Tiger
Member since Nov 2012
35374 posts
Posted on 11/7/17 at 9:03 pm to
quote:

a salesman cant be sleezy if he is just explaining the product to you and you buy it.



Sure he can. They still pretend like holdback doesn’t exist, even though it is the worst kept secret in business.


“We’re not making anything on this sale”


Sure thing pal, how many points did you add to my interest rate?
Posted by nola000
Lacombe, LA
Member since Dec 2014
13139 posts
Posted on 11/7/17 at 9:17 pm to
quote:

There have been models that show trying to make the process more efficient and less painful leads customers to feel they aren’t getting a good deal. The idiots feel like they have to go through this whole get angry and threaten to leave BS to get the best deal. If they don’t get that experience then they won’t buy.


quote:

It sucks but this is absolutely true.


Because people operate off the assumption that you have to earn a good deal. The truth is, deals can be had with your brain instead of your time and mental health.

Work smarter not harder.
Posted by nola000
Lacombe, LA
Member since Dec 2014
13139 posts
Posted on 11/7/17 at 9:21 pm to
quote:

Hey fricknut, there's 90 upvotes and 3 downvotes on the OP. Ya think that might mean people agree that you are sleazebags and are longing for a better process to buy a car?


Nah. It might mean that most people are mentally lazy and afraid of confrontation.

Car salesmen are no different than any other salesmen. Real estate agents are manipulative and have bags of tricks too but they dont get the same rep because people know what theyre looking at when they buy a house and its usually a long term investment that gains value. People are intimidated by vehicles because theyre complex pieces of engineering that lose 20% of their initial value as soon as you drive them off the lot and are never after worth more than the day you bought them.
This post was edited on 11/7/17 at 9:23 pm
Posted by nola000
Lacombe, LA
Member since Dec 2014
13139 posts
Posted on 11/7/17 at 9:28 pm to
quote:

Don't make a business transaction an emotional one.


quote:

Don't make a business transaction an emotional one.


Don't make a business transaction an emotional one.

Cant be repeated enough.

This is a huge problem with people in LA, MS and to a lesser extent AL. I sell and shop a lot through ebay and CL and Ive noticed that in those three States in particular people want a fortune for their used crap and want to buy your nice crap for pennies. On top of it, they dont buy high quality shite. Its always Harbor Freight or Walmart crap. Ive found through social experimenting that this phenomena is due to two things.
1. Ignorance
2. Emotional buying/selling and attachment

Closest place to get awesome deals and decent brand products is in Texas.
This post was edited on 11/7/17 at 9:29 pm
Posted by JudgeHolden
Gila River
Member since Jan 2008
18566 posts
Posted on 11/7/17 at 9:32 pm to
Be willing to travel. I live in SOLA. Buying a car right now from a Dallas dealership. I’m saving several thousand. Plane ticket and an Uber ride to the dealership will cost me about 300.
Posted by Obtuse1
Westside Bodymore Yo
Member since Sep 2016
25624 posts
Posted on 11/7/17 at 10:02 pm to
quote:

I haven't gone as far as sticker but once. I usually don't get the best deals because cars are my hobby and I usually want something new to the market and very specific.


I think through a couple of threads we have established we have similar taste in cars.

Almost every new car I have bought in my life I have actually been buying an allocation as much as a car. Often waiting months for the dealer to get an allocation and a couple more once the build sheet is finalized. Most of the time MSRP is actually a deal as I see others paying market adjustments just to get a slot. I am picky and I want the exact options I want and as you know with P-cars, for example, the laundry list of possible options is huge. I don't mind waiting and the last M car I bought I went Individual and my dealer wanted a healthy deposit at build finalization. Plus I really enjoy picking up M cars in Spartanburg and looking forward to doing the P car experience in Atlanta now that they have a similar program.
Posted by Mike da Tigah
Bravo Romeo Lima Alpha
Member since Feb 2005
58870 posts
Posted on 11/7/17 at 10:22 pm to
quote:

You must have tried to buy a car from Team Toyota. About a month ago I wasted a few hours there.


You found someone to actually talk with you? I’ve been there four times over the past month and nobody seemed interested enough to actually come talk to me. So very strange. I’ve not experienced that anywhere else I’ve been over the same time period. Maybe I should try again when it’s cold outside so they can see the breath coming from my mouth so they know I’m a real life human being.

Posted by X123F45
Member since Apr 2015
27392 posts
Posted on 11/7/17 at 11:26 pm to
quote:

This to me is the most frustrating step.



Agreed

quote:

Just STFU and print the Bill of Sale, you classic example of "Giving up on Life"



I dont think you understand what those guys make

They get paid pretty well to frick off all day and pretend to be your friend.
Posted by Dick Leverage
In The HizHouse
Member since Nov 2013
9000 posts
Posted on 11/8/17 at 12:57 am to
The last vehicle I bought was a used Dodge Ram 2500 Laramie with Cummins Diesel. I found it online at a dealership about 30 minutes away from my house. I went in and asked the salesman to walk me to that truck.I examined it and took it for about a 30 minute test drive. When I got back, I told him I was in a hurry to get to a meeting (I actually was) and scribbled an offer on a piece of paper that was $5200 under what was being advertised online and told him that was what I was willing to pay out the door tax tag and title. I felt this was a fair offer and not to one sided either way. Told him to call me later if they agreed to the offer. He called an hour later and tried once to negotiate a little better price. I told him no thanks, my offer was firm and I could come back and buy the vehicle if they agreed to my offer. He called back and said come on but that I was killing him in a joking way. All I know is that he and the dealer made enough money on the sale to warrant the deal or they wouldn't have done it. I believe I got a "fair" deal and that is all I wanted. I did my comps and due diligence to know that. The process was easy and painless on both ends with no haggling.
Posted by Mr.Sinister
South Carolina
Member since Dec 2012
4956 posts
Posted on 11/8/17 at 2:18 am to
quote:

I always get a kick out of the open-ended question: "How much do you want to spend?" They must especially lick their chops when someone gives them a monthly amount.


I like those and the "what are you willing to pay for this car" or some iteration of that.

I always answer that I have a handful of change in my center console I'd be willing to spend on it. Usually ends the idiocy of those questions and we can proceed discussing business.
Posted by member12
Bob's Country Bunker
Member since May 2008
32095 posts
Posted on 11/8/17 at 2:58 am to
quote:

You'd be amazed how many people walk in the door with zero product knowledge


These seem to be the people hired to be salesmen.
This post was edited on 11/8/17 at 2:58 am
Posted by Mo Jeaux
Member since Aug 2008
58691 posts
Posted on 11/8/17 at 3:21 am to
quote:

Be willing to travel. I live in SOLA. Buying a car right now from a Dallas dealership. I’m saving several thousand. Plane ticket and an Uber ride to the dealership will cost me about 300.


But then you have to drive all the way back home. How much are you saving when that is factored in?
Posted by thelawnwranglers
Member since Sep 2007
38782 posts
Posted on 11/8/17 at 5:44 am to
Process had never been that painful I research figure out what I think is a good deal to me, and reasonable to them. I email let them know where I stand. They reply accordingly
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