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Message
re: The new/used car sales business model is broken and defies logic
Posted on 11/7/17 at 11:01 am to toosleaux
Posted on 11/7/17 at 11:01 am to toosleaux
It is a funny post and got an upvote from me as well. I know that your experience is shared by thousands of car shoppers everywhere.
You asked for a better process of buying a car and I laid out exactly how I would do that People for some reason love to hate the process. The salesman now a days are not inherently sleazy it has been years and years of negotiating battles and expectations on both sides of the consumer/seller fence. Eliminate the negotiating, the rebates all the fluff. Offer a product and show why my Truck is better than the other brands. Let the consumer make the decision, but the decision is not based on which dealership is more desperate for the sell.
You asked for a better process of buying a car and I laid out exactly how I would do that People for some reason love to hate the process. The salesman now a days are not inherently sleazy it has been years and years of negotiating battles and expectations on both sides of the consumer/seller fence. Eliminate the negotiating, the rebates all the fluff. Offer a product and show why my Truck is better than the other brands. Let the consumer make the decision, but the decision is not based on which dealership is more desperate for the sell.
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Posted on 11/7/17 at 11:02 am to Chief0218
In other words.
"You can't afford this $30,000 car, let me show you this $24,000 car that will cost you $38,000 over the next 72 months"
"You can't afford this $30,000 car, let me show you this $24,000 car that will cost you $38,000 over the next 72 months"
Posted on 11/7/17 at 11:02 am to LNCHBOX
I don't know much about a conventional dealership so I'm not going to get into it. I run a dealership that sells wheelchair accessible vans so our approach is different than what you are probably used to.
Posted on 11/7/17 at 11:04 am to Displaced
quote:
"You can't afford this $30,000 car, let me show you this $24,000 car that will cost you $38,000 over the next 72 months"
If that is the case your interest rate would be about 12.5% and that is not the fault of the dealership, but of your poor credit decisions.
Posted on 11/7/17 at 11:04 am to TH03
I just didn't realize there was so much hate for a profession.
Posted on 11/7/17 at 11:05 am to TigerRob82
quote:
If that is the case your interest rate would be about 12.5% and that is not the fault of the dealership, but of your poor credit decisions.
Not surprising that you completely missed his point.
Posted on 11/7/17 at 11:06 am to Displaced
That's when you as a buyer has to make a choice. Is the note important? Is total cost important? Maybe I'm just better off paying cash for a used car on Craigslist? That's not up to the dealer to decide. It's not like the salesman gives you a roofie and forces you to buy anything.
This post was edited on 11/7/17 at 11:08 am
Posted on 11/7/17 at 11:07 am to Chief0218
quote:
I just didn't realize there was so much hate for a profession.
It's one of the most emotional business transactions a person makes. It would be odd if there wasn't honestly.
Posted on 11/7/17 at 11:07 am to ConcreteThreshold
quote:
The reason we ask the monthly note question is so we don't waste more time than is necessary.
I want to make sure you're on the correct vehicle for the amount you are wanting to pay. If you were to get a great deal, but your your monthly note is putting your budget in a pinch, have you really been successful in your purchase?
This question also allows me to make sure we are on the correct vehicle. Not everyone does their research before coming in. They expect to purchase a 4runner And be at note of $350 when that's more of a Rav4 note by thousands of dollars.
There are some snakes out there (mostly older salesmen who are still in the same mindset of pre-internet), but the internet allows the customer to be informed and can help the process go much more smoothly. It's always the customer that "doesn't like to play games" that is always the one initiating the game.
Wow!!! The fact you might believe this is scary. I'm willing to bet your commission check goes way up when you sell cars that are negotiated on monthly payment instead of actual price. You bring up monthly payments to help yourself and the dealership and not the other way around.
Posted on 11/7/17 at 11:08 am to LNCHBOX
quote:
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OHHH you were planning on financing with us? I meant 4.99% at 78 months then.
I assumed the smart car shopper had his financing lined up.
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The smart shopper does that while also initially taking advantage of manufacturer financing rebates that they then payoff with their already set up financing.
Kinda like you did here ?
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OHHH you were planning on financing with us? I meant 4.99% at 78 months then.
I assumed the smart car shopper had his financing lined up.
--------------------------------------------------------------------------------
The smart shopper does that while also initially taking advantage of manufacturer financing rebates that they then payoff with their already set up financing.
Kinda like you did here ?
Posted on 11/7/17 at 11:08 am to TH03
I hate to break this to you, but literally everything you buy has a price adjustment on it. Why would cars any different? Do you negotiate at the grocery store? Hardware store? Sports venues? At the risk of sounding like captain obvious, businesses aren't trying to give everything away. They have to make money. At least car dealerships move on the price.
Posted on 11/7/17 at 11:09 am to RedHawk
quote:
Wow!!! The fact you might believe this is scary. I'm willing to bet your commission check goes way up when you sell cars that are negotiated on monthly payment instead of actual price. You bring up monthly payments to help yourself and the dealership and not the other way around.
Yeah I doubt he believes the first part, but his job is to make his dealership as much money as possible, not the other way around.
Posted on 11/7/17 at 11:09 am to ItNeverRains
Yea. It's just sad so many people have such bad experiences they hate getting a new car. It should be a positive experience. That's the shitty part.
Posted on 11/7/17 at 11:10 am to TigerRob82
I didn't miss your point. I was showing you that you don't even know what an actual smart shopper is.
Posted on 11/7/17 at 11:11 am to Chief0218
quote:
Yea. It's just sad so many people have such bad experiences they hate getting a new car. It should be a positive experience. That's the shitty part.
similar to flying, many folks have bad experiences because they're intimidated and sense a loss of control
Posted on 11/7/17 at 11:11 am to ConcreteThreshold
Oh I can negotiate down the cost of my groceries? Therefore making the suggested retail not the actual price?
If you're seriously trying to compare the shite y'all pull to a standard retail store markup, you're fricking retarded.
If you're seriously trying to compare the shite y'all pull to a standard retail store markup, you're fricking retarded.
Posted on 11/7/17 at 11:11 am to ConcreteThreshold
quote:
I hate to break this to you, but literally everything you buy has a price adjustment on it. Why would cars any different? Do you negotiate at the grocery store? Hardware store? Sports venues? At the risk of sounding like captain obvious, businesses aren't trying to give everything away. They have to make money. At least car dealerships move on the price.
This is false, all grocery store I shop at will price match another grocery store's prices/sales/specials.
Posted on 11/7/17 at 11:33 am to ItNeverRains
quote:
This is false, all grocery store I shop at will price match another grocery store's prices/sales/specials.
All without having to spend all day negotiating with sleazy salesmen and managers.
Posted on 11/7/17 at 11:36 am to toosleaux
quote:
1. Drive up to the dealership, immediately get approached by an overaggressive salesperson.
2. You scoff at the high sticker price, which is almost immediately followed by the salesman telling you not to worry about what the sticker says.
3. Walk inside and be sat at some half-arse shared desk while the salesman disappears for at least 10 minutes.
4. Salesman reappears with a printout listing the exact same high price that was on the sticker, plus some bull shite fees and payment options.
5. You tell the salesman that the price is too high, remove the fees, and that you have secured your own financing. They then go talk to the dude in the LSU polo and khakis behind the glass. Repeat this process 5 times.
6. Get up and walk out due to them not wanting to meet you where you want to be on your trade plus they want too much for their vehicle.
7. Drive 10 minutes down the road until the salesperson calls your cell and says they managed to find another couple thousand on the trade. Hang up.
8. Drive another 10 minutes until the salesperson calls you again to say they can also come down on the vehicle to almost where you wanted. Turn around and head back to dealership.
9. Return to the dealer, finally get the pricing you want. Negotiate for free oil changes, some floormats, and maybe an extra key fob. Stand up to leave again. Manager looks like he is having shite cramps from the anxiety of having to give away so much. He agrees to it and you finally have a deal.
10. Wade through the minefield of the Finance guy, slapping away extended warranties, tire replacement certificates, his daughter’s girl scout cookies, etc. and walk away with your brand new ride that only took an entire day or two to buy.
There's got to be a better way.
tell me this, what monthly note can you afford?
Posted on 11/7/17 at 11:45 am to soccerfüt
quote:
The best way I’ve bought trucks for work was to tell each of the three dealerships we buy vehicles from that I am going to cut a check for “X*” on a new vehicle within 3 business days.
Wow. Have you considered that the salesman may have kids to feed? Every time one of you filches comes in and tries to break us down over a deal you're basically taking food out of our kids mouths
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