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Texans thermostats raised remotely without their knowledge during “energy saving event”

Posted on 6/18/21 at 4:07 pm
Posted by Buzzed
#1 NIC
Member since Nov 2020
623 posts
Posted on 6/18/21 at 4:07 pm


quote:

Some said they didn't know their thermostats were being accessed from afar until it was almost 80 degrees inside their homes.


quote:

When Deer Park resident Brandon English got home from work on Wednesday, his house was hot. “(My wife) had it cranked it down at 2:30,” English said. "It takes a long time for this house to get cool when it gets that hot.” English’s wife and their daughters decided to take their afternoon nap earlier in the day. “They’d been asleep long enough that the house had already gotten to 78 degrees,” English said. “So they woke up sweating.” Without anyone touching it, they said their thermostat was changed while they were sleeping, making their home unbearably hot. “Was my daughter at the point of overheating?” English said. “She’s 3 months old. They dehydrate very quickly.” His wife received an alert on her phone soon after that. The family said their thermostat had been changed remotely, raising the temperature of their home during a three-hour “energy saving event.” The family’s smart thermostat was installed a few years ago as part of a new home security package. Many smart thermostats can be enrolled in a program called "Smart Savers Texas." It's operated by a company called EnergyHub. The agreement states that in exchange for an entry into sweepstakes, electric customers allow them to control their thermostats during periods of high energy demand. EnergyHub’s list of its clients include TXU Energy, CenterPoint and ERCOT.


.gov says no AC for you - link


Posted by LegendInMyMind
Member since Apr 2019
53555 posts
Posted on 6/18/21 at 4:09 pm to
But we must have everything connected. Convenience and whatnot.

ETA: I bet that baw went and bought an emergency window unit that day.
This post was edited on 6/18/21 at 4:10 pm
Posted by tigerinthebueche
Member since Oct 2010
36791 posts
Posted on 6/18/21 at 4:09 pm to
I’d kill a motherfricker…
Posted by Iron Lion
North of the river
Member since Nov 2014
11801 posts
Posted on 6/18/21 at 4:10 pm to
quote:

I’d kill a motherfricker…



Same
Posted by holmesbr
Baton Rouge, La.
Member since Feb 2012
2985 posts
Posted on 6/18/21 at 4:11 pm to
I would have bought a dumb thermostat.
Posted by TDsngumbo
Alpha Silverfox
Member since Oct 2011
41524 posts
Posted on 6/18/21 at 4:11 pm to
We are living in a fricked up age that historians will look back on and ask “why didn’t they see it coming?”.
Posted by Teddy Ruxpin
Member since Oct 2006
39553 posts
Posted on 6/18/21 at 4:11 pm to
These people signed up or their contractor signed up the thermostat for the rebates. The rebates are sometimes high enough to make money off the thermostat purchase. They have no room to complain IMO.
This post was edited on 6/18/21 at 4:12 pm
Posted by LaBR4
Baton Rouge
Member since Sep 2005
50706 posts
Posted on 6/18/21 at 4:11 pm to
More reason to just have a regular set up and not some smart tech shite the government can control.
When the gov't is changing your thermometer in the hallway





This post was edited on 6/18/21 at 4:13 pm
Posted by High C
viewing the fall....
Member since Nov 2012
53714 posts
Posted on 6/18/21 at 4:12 pm to
quote:

78 degrees


quote:

Was my daughter at the point of overheating?” English said. “She’s 3 months old. They dehydrate very quickly.”


Posted by LegendInMyMind
Member since Apr 2019
53555 posts
Posted on 6/18/21 at 4:12 pm to
quote:

We are living in a fricked up age that historians will look back on and ask “why didn’t they see it coming?”.

Yes, but our toasters have bluetooth.
Posted by USMEagles
Member since Jan 2018
11811 posts
Posted on 6/18/21 at 4:13 pm to
That's going to be a real bummer for all those old-timers at Delta when they relocate to Texas.
Posted by Eighteen
Member since Dec 2006
33847 posts
Posted on 6/18/21 at 4:13 pm to
Misleading. When you install a smart thermostat you have an option to enroll in the program (in our case you get a $100 rebate) and you agree to have your thermostat accessed during “peak” times

It’s not raised to any life threatening level and you can change It back down at any time
This post was edited on 6/18/21 at 4:14 pm
Posted by scott8811
Ratchet City, LA
Member since Oct 2014
11306 posts
Posted on 6/18/21 at 4:13 pm to
just added :rip my fricking ecobee out the wall" to my to do list
Posted by CocomoLSU
Inside your dome.
Member since Feb 2004
150547 posts
Posted on 6/18/21 at 4:13 pm to
I want to be mad about this, and while I do think it’s a little fricked up…….
quote:

The agreement states that in exchange for an entry into sweepstakes, electric customers allow them to control their thermostats during periods of high energy demand.

Posted by efrad
Member since Nov 2007
18644 posts
Posted on 6/18/21 at 4:13 pm to
quote:

The family’s smart thermostat was installed a few years ago as part of a new home security package. Many smart thermostats can be enrolled in a program called "Smart Savers Texas." It's operated by a company called EnergyHub. The agreement states that in exchange for an entry into sweepstakes, electric customers allow them to control their thermostats during periods of high energy demand. EnergyHub’s list of its clients include TXU Energy, CenterPoint and ERCOT.



I've heard of these programs being publicized before. I have a feeling they got the security package and didn't pay attention to what they were signing up for.

Stop buying "smart" products that require you to have internet-connected functionality you don't have control of.
Posted by LegendInMyMind
Member since Apr 2019
53555 posts
Posted on 6/18/21 at 4:14 pm to
quote:

More reason to just have a regular set up and not some smart tech shite the government can control.
When the gov't is changing your thermometer in the hallway

This time it was the government, before it was some random Korean dude* with a computer and too much time on his hands. He took over someone's entire house.



*He probably wasn't Korean, I can't really remember. It sounds right, though.
Posted by LegendInMyMind
Member since Apr 2019
53555 posts
Posted on 6/18/21 at 4:16 pm to
quote:

Stop buying "smart" products that require you to have internet-connected functionality you don't have control of.

But how else is my refrigerator going to tell the infotainment system in my car that I am out of provolone cheese?
Posted by Unobtanium
Baton Rouge
Member since Nov 2009
1592 posts
Posted on 6/18/21 at 4:18 pm to
Yep, and I'm the one that's paranoid about EV's being remotely disabled because someone has decided that I don't need to drive today.

:frick that gif:
Posted by Obtuse1
Westside Bodymore Yo
Member since Sep 2016
25544 posts
Posted on 6/18/21 at 4:19 pm to
On one hand, I hate the very concept of this however, if it prevents the grid going down for several days or even rolling blackouts it is hard to argue with.

"We" as in modern Americans don't do well in times of limited resources we take for granted. Having stopped in Raleigh returning from DC to SC during the Colonial pipeline issue it really nailed that point home.
Posted by Unobtanium
Baton Rouge
Member since Nov 2009
1592 posts
Posted on 6/18/21 at 4:22 pm to
quote:

if it prevents the grid going down for several days or even rolling blackouts


I agree in part, as it's a "needs of the many" scenario. Still, a simple and timely heads-up would have allowed folks to plan for such an event a little better.
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