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Message

re: Southwest Airlines has cancelled 69% of its flights so far today.

Posted on 12/27/22 at 11:42 pm to
Posted by Byrdybyrd05
Member since Nov 2014
26425 posts
Posted on 12/27/22 at 11:42 pm to
Posted by Teddy Ruxpin
Member since Oct 2006
40583 posts
Posted on 12/28/22 at 12:02 am to
Just got home. First leg of my flight was cancelled shortly after check in yesterday. Hauled arse to the airport and waited a couple hours so I could tell them, don't rebook me, just don't boot me off my second leg. No one was getting anything earlier than Thursday, as SW was booking them in the other airlines. Then lucked out on a car rental at 11:30pm. Car rental was a lemon that shook violently at 65 mph. So I had to sleep maybe 4 hours and go back to the airport for 6:30am open to swap it.

Got the kids (4 and 1) into the car at 7:30am and rolled into ATL at 5:30pm. Caught my second leg and just got home 15 minutes ago. Brutal day. I want to burn my clothes. Baggage claim at my airport looked like a disaster too.
This post was edited on 12/28/22 at 12:04 am
Posted by Byrdybyrd05
Member since Nov 2014
26425 posts
Posted on 12/28/22 at 12:04 am to
That sounds like shitty day. I would want to sleep all day tomorrow
Posted by LurkerTooLong
Lakeview, NOLA
Member since Aug 2016
1931 posts
Posted on 12/28/22 at 12:06 am to
I fly from Oakland with a stop in Austin tomorrow and the same flight times and connector was today with just a 30 minute delay. I’ll tune in tomorrow to let you know the delays. Most flights in my path were canceled at the connecting flight.
Posted by GreenRockTiger
vortex to the whirlpool of despair
Member since Jun 2020
58473 posts
Posted on 12/28/22 at 12:08 am to
quote:

I fly SWA for business all the time and never have issues.
I’m wondering this myself

I prefer SWA for domestic flights (if possible) bc the 3 flights I’ve ever had booked with Delta never left the airport - they were just ‘delayed’ for a few days - needless to say I don’t fly delta
Posted by Vermillionparish
Not home anymore
Member since Dec 2017
93 posts
Posted on 12/28/22 at 12:12 am to
quote:

I’m 13 down 7 to go


Just made it. That trip will stick with me every time I book a flight from here on out.
Posted by Lsut81
Member since Jun 2005
83702 posts
Posted on 12/28/22 at 5:48 am to
2500 cancellations for today and already 2300 cancellations for tomorrow...

How in the hell havent they significantly impacted this after 2 days?
Posted by Tuscaloosa
13x Award Winning SECRant user
Member since Dec 2011
50443 posts
Posted on 12/28/22 at 6:04 am to
quote:

" Federal regulations on hours worked. People timed out while waiting for flights that were delayed on the clock the whole time."

Obviously the weather played a part in delaying flights, but the fact that SWA personnel were not available to man and service the flights due to being prohibited from doing so because of FAA work hours regs is the truth as told by a real live SWA employee,not a Facebook post from a fake SWA pilot that is being reposted in various stages of relationships, like "my friend's husband is a SWA pilot.".....


I am telling you with 100% certainty that crew members timing out had a tiny, tiny fraction to do with what we’re seeing. It just doesn’t happen that way. Your particular flight may have been impacted in that manner, but system wide cancellations aren’t being caused by pilots timing out.
Posted by Tuscaloosa
13x Award Winning SECRant user
Member since Dec 2011
50443 posts
Posted on 12/28/22 at 6:05 am to
quote:

How in the hell havent they significantly impacted this after 2 days?


I suspect it’s an intentional reset at this point. Unconfirmed, just a guess.
Posted by rattlebucket
SELA
Member since Feb 2009
12580 posts
Posted on 12/28/22 at 6:09 am to
I wouldnt doubt they saw an opportunity to let it fail to blame that on any profit loss to shareholders. No other airline experienced this. Ive never had many real
problems with SWA but Im done forever
Posted by dupergreenie
Member since May 2014
9412 posts
Posted on 12/28/22 at 6:32 am to
I worked in the airline industry for almost 20 years. That line they told you was them trying to 'save face'. Those regulations could have maybe had a small impact but the truth is there was a massive sickout for the holidays.

Swa is running razor thin with aircraft and people. They bought up/opened new cities all will trying to keep up with the demand in the cities that they were already serving.

Posted by Lsut81
Member since Jun 2005
83702 posts
Posted on 12/28/22 at 6:32 am to
quote:

suspect it’s an intentional reset at this point


You’d hope and they aren’t that inept…

Last claim I saw is returned regular operations by beginning of next week.
This post was edited on 12/28/22 at 6:40 am
Posted by dupergreenie
Member since May 2014
9412 posts
Posted on 12/28/22 at 6:52 am to
quote:

can't explain that one but it's happening.


Couple of reasons.

Get the bag to the destination before the passengers get there so when said passengers get there they have their bag.

If you get the bag to the passengers after they get there (hours orv days after they get there) the airline will have to pay a delivery service to get bags to passengers.

Some airports won't allow bags to stay in the bag rooms overnight so then each bag would have to be screened again by TSA.

Also if there was a feeling that tHis would happen (tons of stranded passengers in the following week and this might be hard to explain) they probably didn't want to overtax the ramp crew that is already overtaxed.
Posted by SlackMaster
Baton Rouge
Member since Jan 2009
2836 posts
Posted on 12/28/22 at 6:56 am to
quote:

there are so many compromises to appease various stakeholders that the new system is just as bad if not worse than the old system.

This 100%. The “new system”often resembles the old system because the stakeholders know nothing different when prescribing requirements.
Posted by fightin tigers
Downtown Prairieville
Member since Mar 2008
76266 posts
Posted on 12/28/22 at 7:18 am to
quote:

Family of four to leave ATL at 10 am is 2200 one way for comfort+.


And that is about a 2 hour flight time. So at least 5k private on any decent plane.
Posted by dj30
New Orleans
Member since Feb 2006
29855 posts
Posted on 12/28/22 at 7:19 am to
quote:

More like refusal to upgrade infrastructure to keep with the volume and the current climate. Even pilots are stuck and cant do a thing. The crews and pilots are available. Its their antiquated system thats fried! CEO needs to step down and lots of others fired


This is correct, just didn’t feel like typing it all out.
Posted by nola tiger lsu
Member since Nov 2007
6945 posts
Posted on 12/28/22 at 7:29 am to
quote:

Ive never had many real
problems with SWA but Im done forever


No chance, you will fly them next cheap flight you see.
Posted by BHM
Member since Jun 2012
3852 posts
Posted on 12/28/22 at 7:30 am to
quote:

Ive never had many real
problems with SWA but Im done forever



Or until the next time they have the lowest fare to your destination.
Posted by GetMeOutOfHere
Member since Aug 2018
1031 posts
Posted on 12/28/22 at 7:42 am to
quote:

This 100%. The “new system”often resembles the old system because the stakeholders know nothing different when prescribing requirements.


Plus, now that everyone and their mother knows that SWA's crew scheduling system is trash, you're going to have a ton of groups trying to sell or build a new one on the cheap.

How do you think that will turn out?
Posted by MikeBRLA
Baton Rouge
Member since Jun 2005
17127 posts
Posted on 12/28/22 at 7:50 am to
quote:

Can anyone elaborate on this antiquated software platform / technology issue? As a tech guy and former network admin I’m a little curious. I mean shouldn’t all the airlines use the same shite?


No, they are competitors. Why would they use the same software? Do you think you can book a Delta flight on the Southwest app? Of course not.
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