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Message
re: Sears Automotive Is Shady UPDATE: Pg 2
Posted on 7/17/14 at 7:09 pm to Clyde Tipton
Posted on 7/17/14 at 7:09 pm to Clyde Tipton
Sears is going out of fricking business for a reason. They suck balls.
1
Posted on 7/17/14 at 7:10 pm to Clyde Tipton
quote:
I call bull shite because the mechanic gets an hourly wage
Ours get paid repair time. So if a job is quoted at 3 hours that is the most he/she will get paid.
Posted on 7/17/14 at 7:11 pm to partsman103
I pay to have most greasy auto work done, and I don't mind. This is about doing the job at the agreed price... Which they did. Eventually...
Posted on 7/17/14 at 7:13 pm to Broke
quote:
I don't try to capitalize on a mistake by a business. If they say they forgot to put the labor on it I would ask them what labor was and if I was happy with it I would pay it. If not, I would go somewhere else but I surely wouldn't strong arm someone over a mistake.
I agree. We all make mistakes and I sure as shite wouldn't punish an innocent person, the mechanic who gets paid per job in this case, over $100.
Posted on 7/17/14 at 7:16 pm to Clyde Tipton
I understand...but you paid too much in labor.
At our dealership, labor to replace front pads and rotors is $85.(takes about 45 minutes to do actual work)
Parts amount seems to be inline so that's a plus.
At our dealership, labor to replace front pads and rotors is $85.(takes about 45 minutes to do actual work)
Parts amount seems to be inline so that's a plus.
Posted on 7/17/14 at 7:17 pm to nolanola
quote:
Unless they adjusted the parts price down so they could still pay the tech his...
That's exactly what they did I bet.
Posted on 7/17/14 at 7:19 pm to Clyde Tipton
quote:
This is about doing the job at the agreed price... Which they did. Eventually...
DId you look at the quote before handing to the counter girl? Did it have the labor on it? I look at all that shite. BTW you aren't paying for them to do the brakes on your car. You are paying them so that if something goes wrong with the brakes you don't have to jump through hoops to get it fixed. I am not trying to be the counter argument guy. I think that they should honor the quote they gave you. But I also think you should have used the office copier. So when she told you that labor was not included you could point her to the line the cost is on.
Posted on 7/17/14 at 7:21 pm to partsman103
quote:I'm sure there are people that will do it for less, but I think that the book is an 1.5 hours for that.
$139.99 labor to replace front pads and both front rotors??????
Daaayyyyuuuum...you got robbed
This post was edited on 7/17/14 at 7:22 pm
Posted on 7/17/14 at 7:26 pm to stout
quote:
I agree. We all make mistakes and I sure as shite wouldn't punish an innocent person, the mechanic who gets paid per job in this case, over $100.
Whats to say this isn't a tactic to get more customers to come there? Lowball the quote and then say oh I forgot to include the labor in my quote.
If it was someone I regularly did business with I would agree with you... but when I was specifically shopping around for the lowest quote I am with tclay here
Posted on 7/17/14 at 7:32 pm to Clyde Tipton
quote:
Does the printed quote/contract have no validity?
A quote is the same thing as a contract?
Posted on 7/17/14 at 7:40 pm to BACONisMEATcandy
quote:
Whats to say this isn't a tactic to get more customers to come there? Lowball the quote and then say oh I forgot to include the labor in my quote.
The manager calling him from vacation and honoring it says this isn't he case IMO. If it were a scheme to get people in the door only to do what you say they would have just let him come get his truck like the cashier said earlier.
Posted on 7/17/14 at 7:40 pm to Interweb Cowboy
quote:
best pads and rotors from Advance
Advance has crap for rotors... just a notch above AutoZone.
Posted on 7/17/14 at 7:44 pm to 10888bge
That was a mistake on my part. I did not read every line item on the original quote and I left it with them that morning for reference. That could have bit me in the arse... Because honestly, I don't know if it was on there or not. I suspect it was because the manager and I have always had a good relationship as evidenced by his phone call.
I also remember him specifically saying hold on to that quote and bring it back in when you want the job done. I just happened to pick the week he was not there. I think the employees were trying to pull a fast one since he was gone and just got called on it.
I also remember him specifically saying hold on to that quote and bring it back in when you want the job done. I just happened to pick the week he was not there. I think the employees were trying to pull a fast one since he was gone and just got called on it.
This post was edited on 7/17/14 at 7:45 pm
Posted on 7/17/14 at 7:48 pm to LSUJay13
quote:
Advance has crap for rotors... just a notch above AutoZone.
who has the best?
Posted on 7/17/14 at 7:50 pm to stout
I was not saying that was the case in this specific situation but I was arguing why someone would do it. I tend to agree and do not think is the case in this situation.
However, Sears "earned" his business under false pretenses and I know I would never choose a big box store like that over my normal mom and pops shop if ll things are equal.
I have always used a local mechanic that I've been referred to by someone I trust. That way I never have any questions about anything I have done
However, Sears "earned" his business under false pretenses and I know I would never choose a big box store like that over my normal mom and pops shop if ll things are equal.
I have always used a local mechanic that I've been referred to by someone I trust. That way I never have any questions about anything I have done
Posted on 7/17/14 at 8:08 pm to Clyde Tipton
quote:
Now I feel good for calling them on their BS...
Agree.
Smells like BS now.
Posted on 7/17/14 at 8:22 pm to Clyde Tipton
Your bill doesn't add up correctly.
$174.94
+$133.99
=$314.93
plus the sales tax doesn't make sense.
$25.49 is not exactly 8.600% of either the correct total or the total they gave you. Nor should you pay sales tax on labor rates.
Bill is garbage.
$174.94
+$133.99
=$314.93
plus the sales tax doesn't make sense.
$25.49 is not exactly 8.600% of either the correct total or the total they gave you. Nor should you pay sales tax on labor rates.
Bill is garbage.
Posted on 7/17/14 at 8:25 pm to Clyde Tipton
quote:
Sears Automotive Is Shady
quote:
He went to.
TIRE.
COLLEGE.
Posted on 7/17/14 at 8:26 pm to East Coast Band
i'm so fricking happy I know how to do basic maintenance. One time I was out of town and didn't have tools and had to have front brake pads and it was around $175 for two. My jaw dropped. I have the life long guarantee brake pads so any change I do myself is under $20
Posted on 7/17/14 at 8:28 pm to East Coast Band
quote:
Your bill doesn't add up correctly. $174.94 +$133.99 =$314.93 plus the sales tax doesn't make sense. $25.49 is not exactly 8.600% of either the correct total or the total they gave you. Nor should you pay sales tax on labor rates. Bill is garbage.
No shite! I didn't even notice that...
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