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re: Rental car damage

Posted on 12/29/17 at 2:59 am to
Posted by 25 Point Lead
Member since Nov 2017
575 posts
Posted on 12/29/17 at 2:59 am to
quote:

Anyone that doesn't buy the additional insurance is a moron.





quote:

Have fun getting them to pay for it. It's like pulling teeth and while they are trying to get payment for the damages, you won't be able to rent from any of the 3 Enterprise brands (Enterprise, National, Alamo) and that could take months. Especially if it's through American Express.


It really isn't a complicated process, especially through Chase. You submit the documents to chase, call the company and give them the claim number, then you're basically done
This post was edited on 12/29/17 at 3:07 am
Posted by johnnyrocket
Ghetto once known as Baton Rouge
Member since Apr 2013
9790 posts
Posted on 12/29/17 at 7:02 am to
I got a rental bmw while in Florida.
A rock hit the windshield and then a crack started.
I just called my insurance company and they said they would take care of it.
When I returned the car and got hit with damage my car insurance handled it.
Posted by TygerDurden
Member since Sep 2009
1975 posts
Posted on 12/29/17 at 7:15 am to
Mistake one is renting from Enterprise. They gouge you on anything they find wrong on a car not noted when the car was picked up. If you do rent from them take photos of everything you find wrong with that car. Your situation where something fell off well they are going to make you pay. Sucks because many of these cars that are rented today are just driven into the ground to a point where shite like this happens.

Posted by JamalSanders
On a boat
Member since Jul 2015
12230 posts
Posted on 12/29/17 at 9:16 am to
Enterprise is by far the best car rental company.
Posted by Nado Jenkins83
Land of the Free
Member since Nov 2012
66817 posts
Posted on 12/29/17 at 10:25 am to
Never had an issue with them
Posted by FlipNDipN
Marietta, OH (ES LPT)
Member since Jan 2015
573 posts
Posted on 12/29/17 at 10:25 am to
I went to go see a buddy of mine when he was at NASCAR school in North Carolina. I rented a car at the airport and paid for everything they offered. Cause I knew this car would be trashed when we got done with it. Thank god I didn't have pay for any of the damages. Cause when I took it back it was smoking and making some crazy noises. Had dents all over it. But it was a fun three day trip.

Note: We burnt the parking brake up in it. Going down the road at 60 miles and pulling the brake. Will do some damage over time!!!!
Posted by Mid Iowa Tiger
Undisclosed Secure Location
Member since Feb 2008
25168 posts
Posted on 12/29/17 at 11:12 am to
Enterprise airport or local counter. It makes a huge difference.

Airport folks hardly notice shite - local offices seem to note everything.

Posted by Jimmy2shoes
The South
Member since Mar 2014
11004 posts
Posted on 12/29/17 at 11:50 am to
I always circle the car and write scratches and dents visible on car upon receipt. Every time the rental people look at me like I didn't see any. They are there. Never get hit for scratches and dents. Take pics of all 4 sides with rental contract before driving off the lot.
Posted by Golfer
Member since Nov 2005
75052 posts
Posted on 12/29/17 at 11:54 am to
quote:

Anyone that doesn't buy the additional insurance is a moron


I’m at over 400 rentals lifetime with Enterprise/National/Alamo never purchased additional insurance.
Posted by foshizzle
Washington DC metro
Member since Mar 2008
40599 posts
Posted on 12/29/17 at 11:59 am to
quote:

Anyone that buys the additional insurance is a moron.



Fixed.
Posted by tiggah1981
Winterfell
Member since Aug 2007
18411 posts
Posted on 12/29/17 at 12:05 pm to
Apparently that panel was already missing prior to my walk through inspection..I guess I failed to see it..doesn’t help that I was already awake for 18 plus hours with two of my young seeds with me and just off a 8 hr plane ride prior to looking at the car.not to mention the lighting at the rental parking lot was dim as shite.

This post was edited on 12/29/17 at 12:06 pm
Posted by Tiger in the Sticks
Back in the Boot
Member since Jan 2007
1932 posts
Posted on 12/29/17 at 12:41 pm to
If your credit card offers Damage Waiver as a benefit, I don't think you're responsible for a deductible. You should be able to be report it to them & let them handle it from that point.
Posted by Quinn225
Member since May 2017
408 posts
Posted on 12/29/17 at 12:52 pm to
quote:

Anyone that doesn't buy the additional insurance is a moron.



Found the sucker.
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