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Rental car damage

Posted on 12/28/17 at 9:51 pm
Posted by tiggah1981
Winterfell
Member since Aug 2007
18411 posts
Posted on 12/28/17 at 9:51 pm
Rented a Nissan Rogue from Enterprise a few weeks ago...did the walk around and didn’t notice any obvious scratches/damage. The following day I noticed a small panel missing from the front bumper. There’s no other damage to the bumper other than the missing panel. I’m guessing it probaly fell off sometime between driving out the lot and our final destination which was about an hour away. On the scale of 1 to 10 with one being finger fricked and 10 being porn star fricked, how fricked am I? Any ideas or help, if any to lessen the blow? Would they typically charge for the panel or entire bumper in these instances?
This post was edited on 12/28/17 at 9:55 pm
Posted by Drop4Loss
Birds Eye Of Deaf Valley
Member since Oct 2007
3967 posts
Posted on 12/28/17 at 9:53 pm to
Insurance ?
Posted by tiggah1981
Winterfell
Member since Aug 2007
18411 posts
Posted on 12/28/17 at 9:53 pm to
Through my credit card I used
Posted by Tactical Insertion
Member since Feb 2011
3205 posts
Posted on 12/28/17 at 9:53 pm to


Posted by lsufanintexas
Member since Sep 2006
5125 posts
Posted on 12/28/17 at 9:53 pm to
Call custOmer service and let them know now. Be adamant, confident, and strong willed when you talk to them. Pull a Sheila Jackson Lee. Tell them you didn’t do any damage and tell them you aren’t paying for it. Most times they’ll ask if yo twang a new car.

I did the same thing when their shitty repairs would fail.
Posted by AncientTiger
Mississippi- Louisiana - Destin
Member since Sep 2016
2104 posts
Posted on 12/28/17 at 9:56 pm to
Discreet parking upon rental return fella. Pull way forward so their inspection guy cannot get a clear visual of said damage.
Posted by tiggah1981
Winterfell
Member since Aug 2007
18411 posts
Posted on 12/28/17 at 9:56 pm to
Lol, I know right..what a shitty color

Oh the car had a few hundred miles on it when I picked it up..2017 model
This post was edited on 12/28/17 at 9:58 pm
Posted by Tiger Prawn
Member since Dec 2016
26364 posts
Posted on 12/28/17 at 9:58 pm to
Go to a junkyard and get the missing panel off another Rogue and replace it if you’re worried about them trying to charge you
Posted by Henry Jones Jr
Member since Jun 2011
77926 posts
Posted on 12/28/17 at 9:59 pm to
Anyone that doesn't buy the additional insurance is a moron.

That being said, if it's just the panel and it's plastic with no other damage to the bumper, you're fine.
Posted by Henry Jones Jr
Member since Jun 2011
77926 posts
Posted on 12/28/17 at 10:00 pm to
quote:

Discreet parking upon rental return fella. Pull way forward so their inspection guy cannot get a clear visual of said damage.
Once they inspect it while cleaning the car or before the next rental, they'll come back at OP. Either way, they are going to see it.
Posted by Henry Jones Jr
Member since Jun 2011
77926 posts
Posted on 12/28/17 at 10:01 pm to
quote:

Through my credit card I used
Have fun getting them to pay for it. It's like pulling teeth and while they are trying to get payment for the damages, you won't be able to rent from any of the 3 Enterprise brands (Enterprise, National, Alamo) and that could take months. Especially if it's through American Express.
Posted by BPTiger
Atlanta
Member since Oct 2011
6298 posts
Posted on 12/28/17 at 10:02 pm to
The additional insurance is an absolute fricking ripoff.
Posted by tiggah1981
Winterfell
Member since Aug 2007
18411 posts
Posted on 12/28/17 at 10:02 pm to
quote:

to a junkyard and get the missing panel off another Rogue and replace it if you’re worried about them trying to charge you


Been doing this with no luck...the panel itself looks to be only a $50 but I doubt enterprise will charge me that amount
Posted by Henry Jones Jr
Member since Jun 2011
77926 posts
Posted on 12/28/17 at 10:04 pm to
quote:

The additional insurance is an absolute fricking ripoff.
Except it's not.

But sure, go ahead and pay whatever your deductible is, have your premiums go up and possibly have your insurance drop you all because you didn't want to pay 20-60 bucks to not be responsible for it.
Posted by Btrtigerfan
Disgruntled employee
Member since Dec 2007
24200 posts
Posted on 12/28/17 at 10:09 pm to
quote:

The additional insurance is an absolute fricking ripoff.


The agents get bonuses for selling you the insurance. They have a little leverage. Tell them up front, you'll buy the insurance if they give you the best rate.
Posted by SabiDojo
Open to any suggestions.
Member since Nov 2010
84835 posts
Posted on 12/28/17 at 10:11 pm to
quote:

The additional insurance is an absolute fricking ripoff


Depends on how good your insurance policy is.
Posted by TH03
Mogadishu
Member since Dec 2008
172004 posts
Posted on 12/28/17 at 10:11 pm to
quote:

Anyone that buys the additional insurance is a moron.



Agreed.
Posted by Nado Jenkins83
Land of the Free
Member since Nov 2012
66817 posts
Posted on 12/28/17 at 10:15 pm to
Ok real question is...did you do a burnout?
Posted by Tiger Prawn
Member since Dec 2016
26364 posts
Posted on 12/28/17 at 10:16 pm to
Try calling the bigger junkyards to see if they have a Rogue in the yard so you dont waste time driving around. Pull-a-Part in Harvey is who I’d try if you’re in the NOLA area
Posted by YoungManOldMan
Member since Dec 2017
1882 posts
Posted on 12/28/17 at 10:16 pm to
I started buying the Damage Waiver insurance. It’s $28 a day usually. Expensive but I could push it back in with huge dents, no questions asked.

Sure it inflated the rental but the extra $100 is better than some broke uninsured Mexican hitting me and causing a shitload of problems.

They charge you also for the “out of use fee” if you don’t get the insurance which over a couple weeks of getting fixed will be a few hundred bucks.

It’s not worth gambling and taking a chance on my Personal insurance, financial security at risk and peace of mind over $28 a day for 3 days.
This post was edited on 12/28/17 at 10:18 pm
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