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Message

Poor customer service at BENGALS & BANDITS on Highland Road
Posted on 12/13/15 at 1:02 pm
Posted on 12/13/15 at 1:02 pm
Purchased a Jack Mason belt as a gift ($60) from Bengals & Bandits.
The LSU "clasp" broke after less than 2 months, and only being worn about 5 times.
Returned to the LSU store on Highland Road, and one of the "owners" said "not a thing he could do about it"!!!!!
He said to call the manufacturer, Jack Mason, and see what they can do.
NEVER AGAIN will I set foot in this place. This guy is more of a "BANDIT", than a Bengal.
Would have been nice if any of the following had happened.
1. Even exchange for the same belt -- it was on the shelf, IN STOCK
2. In Store Credit -- maybe use the credit to buy something else.
NONE OF THE ABOVE WERE OFFERED for a "DEFECTIVE" product.
Oh well, Never Ever will I be back.
Nor will any family or friends that I can relay this information to!!
Geaux Tigers, and please do NOT SHOP here.
There are better alternatives to this "BANDIT"
The LSU "clasp" broke after less than 2 months, and only being worn about 5 times.
Returned to the LSU store on Highland Road, and one of the "owners" said "not a thing he could do about it"!!!!!
He said to call the manufacturer, Jack Mason, and see what they can do.
NEVER AGAIN will I set foot in this place. This guy is more of a "BANDIT", than a Bengal.
Would have been nice if any of the following had happened.
1. Even exchange for the same belt -- it was on the shelf, IN STOCK
2. In Store Credit -- maybe use the credit to buy something else.
NONE OF THE ABOVE WERE OFFERED for a "DEFECTIVE" product.
Oh well, Never Ever will I be back.
Nor will any family or friends that I can relay this information to!!
Geaux Tigers, and please do NOT SHOP here.
There are better alternatives to this "BANDIT"
Posted on 12/13/15 at 1:03 pm to LSU1978
Stop eating so much fatty
Posted on 12/13/15 at 1:03 pm to LSU1978
Sorry you're fat and broke the belt
Posted on 12/13/15 at 1:04 pm to LSU1978
That's a pretty big melt over a $60 belt. Given your attitude, I might have told you to frick off too.
Posted on 12/13/15 at 1:04 pm to LSU1978
They replaced two belts and a shirt for me yesterday.
Nicest people I've ever encountered.
Nicest people I've ever encountered.
Posted on 12/13/15 at 1:04 pm to LSU1978
seems like a manufacturers problem.
What is date on receipt ?
What is date on receipt ?
Posted on 12/13/15 at 1:04 pm to LSU1978
You seem to be a ridiculous person. Standard policy for any retailer is ~30-day return or exchange. Past that, it's up to the manufacturer to honor its warranty.
Posted on 12/13/15 at 1:04 pm to LSU1978
Why should Bengals and Bandits take back a used product they didn't make?
Posted on 12/13/15 at 1:06 pm to LSU1978
quote:
belt
quote:
LSU clasp
Posted on 12/13/15 at 1:07 pm to LSU1978
quote:
Purchased a Jack Mason belt as a gift ($60) from Bengals & Bandits.
You spent $60 on a belt? I guess some people just have different priorities in life when it comes to monetary expenditures.
Posted on 12/13/15 at 1:07 pm to LSU1978
quote:
Oh well, Never Ever will I be back.
Well really how many Jack Mason belts with an LSU clasp does one need? Two?
Posted on 12/13/15 at 1:09 pm to LSU1978
That's odd. I could have sworn I typed "tigerdroppings" into the web browser. Somehow, I wound up at a Yelp review.
DERP!
quote:
NEVER AGAIN will I set foot in this place. This guy is more of a "BANDIT", than a Bengal.
DERP!
Posted on 12/13/15 at 1:09 pm to LSU1978
4 paragraphs of bitching and not one mention of what their actual return policy is.
Posted on 12/13/15 at 1:10 pm to LSU1978
It's my policy...don't need you back
Posted on 12/13/15 at 1:11 pm to LSU1978
They got yo money now, cuh.
Posted on 12/13/15 at 1:15 pm to DownSouthDave
quote:
That's a pretty big melt over a $60 belt.
B&B is selling $3 t-shirts for $25. I'd have given him the $60 back to discourage him from making this post on TD and then taken in up with the manufacturer.
Posted on 12/13/15 at 1:17 pm to LSU1978
Sounds like you think you're entitled to everything in life...
Most stores have a 30 day return policy. After that it's on you to contact the manufacturer. You can't expect a store to eat $60 just because it's YOUR belt that broke.
People like you are the reason why shite is so expensive.
Most stores have a 30 day return policy. After that it's on you to contact the manufacturer. You can't expect a store to eat $60 just because it's YOUR belt that broke.
People like you are the reason why shite is so expensive.
Posted on 12/13/15 at 1:22 pm to LSU1978
They were awesome to me before the football season. They were the only store I could find a white LSU polo without the purple stripe on the back. The problem was there was only one shirt in stock in my size and it had a small pin prick on the sleeve. I asked if they had any in the back which they looked and couldn't find any. Instead they gave me a 20% discount on the shirt with a tiny pin prick on the sleeve and left me happy.
Posted on 12/13/15 at 1:27 pm to LSU1978
Goddamn this kinda stuff pisses me off. Do you have a physical description if this "owner"?
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