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Poor customer service at BENGALS & BANDITS on Highland Road

Posted on 12/13/15 at 1:02 pm
Posted by LSU1978
baton rouge
Member since Aug 2010
419 posts
Posted on 12/13/15 at 1:02 pm
Purchased a Jack Mason belt as a gift ($60) from Bengals & Bandits.
The LSU "clasp" broke after less than 2 months, and only being worn about 5 times.
Returned to the LSU store on Highland Road, and one of the "owners" said "not a thing he could do about it"!!!!!
He said to call the manufacturer, Jack Mason, and see what they can do.
NEVER AGAIN will I set foot in this place. This guy is more of a "BANDIT", than a Bengal.

Would have been nice if any of the following had happened.
1. Even exchange for the same belt -- it was on the shelf, IN STOCK
2. In Store Credit -- maybe use the credit to buy something else.
NONE OF THE ABOVE WERE OFFERED for a "DEFECTIVE" product.

Oh well, Never Ever will I be back.
Nor will any family or friends that I can relay this information to!!

Geaux Tigers, and please do NOT SHOP here.
There are better alternatives to this "BANDIT"
Posted by djangochained
Gardere
Member since Jul 2013
19185 posts
Posted on 12/13/15 at 1:03 pm to
Stop eating so much fatty
Posted by tduecen
Member since Nov 2006
161246 posts
Posted on 12/13/15 at 1:03 pm to
Sorry you're fat and broke the belt
Posted by DownSouthDave
Member since Jan 2013
7528 posts
Posted on 12/13/15 at 1:04 pm to
That's a pretty big melt over a $60 belt. Given your attitude, I might have told you to frick off too.
Posted by Makinbacon
Member since Jul 2015
2791 posts
Posted on 12/13/15 at 1:04 pm to
They replaced two belts and a shirt for me yesterday.


Nicest people I've ever encountered.
Posted by Lester Earl
3rd Ward
Member since Nov 2003
291679 posts
Posted on 12/13/15 at 1:04 pm to
seems like a manufacturers problem.

What is date on receipt ?
Posted by ILikeLSUToo
Central, LA
Member since Jan 2008
18018 posts
Posted on 12/13/15 at 1:04 pm to
You seem to be a ridiculous person. Standard policy for any retailer is ~30-day return or exchange. Past that, it's up to the manufacturer to honor its warranty.
Posted by tLSU
Member since Oct 2007
8691 posts
Posted on 12/13/15 at 1:04 pm to
Why should Bengals and Bandits take back a used product they didn't make?
Posted by brgfather129
Los Angeles, CA
Member since Jul 2009
17360 posts
Posted on 12/13/15 at 1:06 pm to
quote:

belt


quote:

LSU clasp


Posted by saint amant steve
Baton Rouge
Member since Aug 2008
5695 posts
Posted on 12/13/15 at 1:07 pm to
quote:

Purchased a Jack Mason belt as a gift ($60) from Bengals & Bandits.


You spent $60 on a belt? I guess some people just have different priorities in life when it comes to monetary expenditures.
Posted by redstick13
Lower Saxony
Member since Feb 2007
41384 posts
Posted on 12/13/15 at 1:07 pm to
quote:

Oh well, Never Ever will I be back.



Well really how many Jack Mason belts with an LSU clasp does one need? Two?
Posted by logjamming
Member since Feb 2014
8313 posts
Posted on 12/13/15 at 1:09 pm to
That's odd. I could have sworn I typed "tigerdroppings" into the web browser. Somehow, I wound up at a Yelp review.


quote:

NEVER AGAIN will I set foot in this place. This guy is more of a "BANDIT", than a Bengal.



DERP!
Posted by hojo
St. Louis, MO
Member since Mar 2005
1366 posts
Posted on 12/13/15 at 1:09 pm to
4 paragraphs of bitching and not one mention of what their actual return policy is.
Posted by SEClint
New Orleans, LA/Portland, OR
Member since Nov 2006
49487 posts
Posted on 12/13/15 at 1:10 pm to
Posted by lsusteve1
Member since Dec 2004
48463 posts
Posted on 12/13/15 at 1:10 pm to
It's my policy...don't need you back
Posted by shutterspeed
MS Gulf Coast
Member since May 2007
73838 posts
Posted on 12/13/15 at 1:11 pm to
They got yo money now, cuh.
Posted by lsu711
Member since Sep 2003
15526 posts
Posted on 12/13/15 at 1:15 pm to
quote:

That's a pretty big melt over a $60 belt.


B&B is selling $3 t-shirts for $25. I'd have given him the $60 back to discourage him from making this post on TD and then taken in up with the manufacturer.
Posted by GeauxOCDP
Member since Jul 2015
1067 posts
Posted on 12/13/15 at 1:17 pm to
Sounds like you think you're entitled to everything in life...

Most stores have a 30 day return policy. After that it's on you to contact the manufacturer. You can't expect a store to eat $60 just because it's YOUR belt that broke.

People like you are the reason why shite is so expensive.
Posted by Pintail
Member since Nov 2011
12161 posts
Posted on 12/13/15 at 1:22 pm to
They were awesome to me before the football season. They were the only store I could find a white LSU polo without the purple stripe on the back. The problem was there was only one shirt in stock in my size and it had a small pin prick on the sleeve. I asked if they had any in the back which they looked and couldn't find any. Instead they gave me a 20% discount on the shirt with a tiny pin prick on the sleeve and left me happy.
Posted by LucasP
Member since Apr 2012
21618 posts
Posted on 12/13/15 at 1:27 pm to
Goddamn this kinda stuff pisses me off. Do you have a physical description if this "owner"?
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